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Calling Home
I noticed a high level of internet traffic coming from BD and decided to block everything except for the update service. I have Safepay off, Wallet off, ID Theft, off, Data protection, off, Safego, off, Profiles off, Vulnerability, off and all but "protection against Phishing, off.' I even have auto update off because I…
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Bd Blocks Cable Modem Admin Page
Note that this isn't reported as a false positive since BD doesn't report its intervention; it just breaks the connection to my cable modem's admin page. If I disable the Anti-Virus' "Scan HTTP Traffic" setting, I can log into my cable modem just fine. Cable modem is a Motorola SB5120; the admin page is 192.168.100.1.…
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Prevent Bitdefender From Automatically Disinfecting Files After Scan?
How do I stop bitdefender from automatically disinfecting files after a system scan and possibly context menu scan? I prefer to choose the options myself just in case it finds false positives or I just prefer to delete rather than disinfect.
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Deleting Wallet
Is there a way to delete the info stored in the wallet? I had disabled it already, but want to delete or "resete" my personal info.
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Search Advisor Not Working Firefox 33
Hello. I want to inform that Search Advisor not working with the latest version of the Firefox 33. Please fix the problem. Thanks!
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Realtime Protection Will Not Switch On
Running Antivirus 2015 under Windows 7. Bitdefender warns that realtime protection is off. When I click "fix" it momentarily goes to "solved" and then immediately to "failed". When I go in to manually change the setting through Protection>Antivirus>Shield and try to turn "On-access scanning" on it just immediately reverts…
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Bitdefender Av Causing Explorer.exe To Hang
Hi, In the last couple of weeks I noticed that Bitdefender AV is causing explorer.exe to hang, usually at windows startup. I can only stop this happening uninstalling Bitdefender. Is this happening to anyone else? I assume it is a bug. I have Windows 8.1 64bit and Total Secuity 2015 build 18.19.0.1369. Inofrmation from…
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Cpu Maxing Out During Scan
Hi there - Ive not really had any issues until recently. My PC was suffering a couple of BSOD's so I decided to run a full virus scan, and each time the CPU was maxing out completely and solidly. This in turn was causing a crash. So I reset the CPU back to stock and run a custom scan on the c drive which completed fine -…
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Autopilot Causes Sound Problems In Vlc
Hi, I recently discovered that when I use autopilot mode, it causes severe sound problems whenever I play video files (MP4 and MKV) that contain AC3 audio in VLC. More precisely, it'll play fine until I pause playback or skip to another position, whereupon it starts to crackle. I tried several builds of VLC (and changing…
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Am I Missing Options For Control?
I like the program overall but it doesn't seem to offer me enough control unless I'm missing something. Where do I tell it to never clean a files unless I approve that first? I've added folders to exclusions but it seems to be hit or miss when new files go into those folders. I also don't want to keep having to add…
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E-mail Protection Question
I've installed BD Anti-Virus Plus 2015 and am happy with the product. Does this particular program also scan e-mail messages as well? I use Gmail as my primary e-mail client and I know it offers very good first level protection when both receiving and sending messages. But wasn't sure whether BD Anti-Virus also has a role…
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Does Bitdefender Total Security 2015 Overlap Mbam Pro ?
Good day. There are several suggestions on the forum to disable MBAM real-time protection during running BD products. Also a general Bitdefender advice is not to use any other security software together. Question: Does Bitdefender protection level overlap MBAM ? As of my experience with avast! internet security running…
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Suspicious Process - File Is Too Large To Upload On Support Ticket
There is a new Spyware program that just became available. It is called DEKETE Tool Detekt Tool Puts Surveillance Spyware on Notice Guarnieri, today, with a number of partners such as Amnesty International, The Electronic Frontier Foundation, Privacy International and Digitalle Gesellschaft, took a step toward scaling out…
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Using Bitdefender With Other Anti-virus
Prior to purchasing and installing Bitdefender Anti-Virus Pro 2015 I had been using McAfee (which came with my Windows PC) and up until recently AVG. Along with these programs I had installed the free versions of SpyBot Search and Destroy and Ad-Aware. Occasionally I would run the latter two programs just to catch anything…
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Slow Boot Up
Why is it that since I have installed Anti virus plus 2015 my computer takes ages to boot up??
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Bsod Issues
Now known, in Windows 8, affectionately as Frown of Frustration. Has been occurring over past several weeks. I've had 8.1 up and running for about 2 months now. Been putting on a multitude of new programs and devices, so it's very difficult to establish what the conflicts are. However, using WinDbg, as well as witnessing…
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How Good Is The Protection Provided By Bitdefender?
I have recently signed up for a renewal of BD Total Security but was a little alarmed to see that recently published tests by security 'experts' are suggesting that Bitdefender's performance has significantly declined in recent months. A report from Dennis Labs rated it very badly with a very low detection rate and worse…
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No Bitdefender's 2015 Icon In The Taskbar Not Show
Bitdefender's 2015 icon in the taskbar most times not show Bitdefender Internet Security 2015 how do I know if it is working icon on desktop is green click and it say you are protected ?
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Need Help Removing Virus Malware?
Hello For two months I have been battling some sort of hacking to my home network. It has infected all of my pc's and all of my cell phones. All of my internet capable devices. Someone even managed to add a router to my cable internet so two were running simultaneously even though there was only one in my house. We bought…
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Exclusions Not Working For External Drives In General
The problem was already signaled a few years ago in a previous version and still exists with Antivirus Plus 2014 and 2015. I want Bitdefender to avoid putting ANY file from an external drive in quarantine. I should not even have to mention why, but to pre-empt the issue, here is the main reason: I do not want Bitdefender…
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Anti Virus Control And Windows Xp
since I've installed internet security 2015 I have had a problem .normally when I come out of stand by( using windows xp home) the desktop wall paper flashes and then I'm taken to the sign in screen.now I get stuck at the wall paper. My only recourse is to shut down via the power button. To diagnose the problem I went…
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Bug: Main Bd Screen Reports Inaccurate Scan Date
This seems like a fairly basic bug that should have been fixed long ago. The main bd screen reports the last scan was two days ago, yet bd actually did a scan today, as is shown in the events log. An IS product should be about reliability and reassurance, so this sort of basic bug does not inspire confidence.
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False Positive Causing Crash
registry.dll (Thunderbird temp file) scans clean but when I use CCleaner to delete temp files Bitdefender pops up saying it found a virus. I assume it deletes the file and CCleaner locks up and remains stuck on trying to delete the file. The only way out is to hard boot out.
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Hang On Winhtttp.dll Uninstalled Bdis 2015 Went Back To Bd Av Free
OS: W7-SP1 I just uninstalled BDIS 2015. I can't be bothered with trying to troubleshoot the Quick Scan problem of hanging on 'winhttp.dll'. System sans also appear to be hanging. Their are two 'winhtttp.dll' files on the computer and both are dated 2010. I never had a scanning problem with hanging scans on my W7-SP1…
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Antispam Cloud: I Look For Info
hello, is Antispam Cloud usefull really? Could be Antispam Cloud blocks also some good email? Could it happen? thanks
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Bd Total Secutrity 2015: Is Cloud Antispam Very Useful?
Out of curiosity: what is Cloud Antispam that this is on more expensive versions of BD? Can you tell me if in your opinion if it is very useful it? Thanks
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Bitdefender Av Plus 2015: I Cannot Enable Active Virus Control Disabled?
Hi, I have just installed the new BitDefender AV Plus 2015 and I have noticed the Active Virus Control is disabled and I cannot enable it. How can I solve this problem? Thanks
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Bd And Jdownloader
Dear all, I have installed BD 2015 for the first time and I encountered some problems. One of them is that BD is blocking JDownloader downloads. I noted it in the event report. I tried to give special authorization to the process, to exclude the downloading folder from the scan and to avoid RAR and REV files scanning but…
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Is Bis 2015 Compatible With Malwarebytes Anti-exploit Free Version
Can I run both of this products at the same time? Are there any incompatibility`s?
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Bitdefender Total Security 2015 Bug Report
I noticed if you go to Protection>Manage Scans>Quick Scan>Scan Options>Enable Schedule> The check boxes will not check. Also since I have installed I have this issue where Windows Update automatic install will turn off and go back to manual.