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Safe Files enabled, but not sure if protection works
I just installed Bitdefender, and saw that Safe Files is enabled by default, and that the Documents folder is listed as a protected folder. The list of applications accessing that folder is empty - that makes sense, since I just installed the product and haven't done anything yet. So I opened Microsoft Word and edited a…
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Bitdefender IDM Scan Connection
I want to know which command line I should use here to automatically scan any downloaded file through IDM? On their website they suggested to use the '.exe' file which start the command line scan for my antivirus.
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Antivirus For Mac must be changing my login credentials for a site
Out of nowhere, on my Mac, when I have Antivirus for Mac on, when I log into my Fidelity.com account (on any browser), it gives me an invalid password user name or password error. When not on, I can log in fine. The product must be altering my password on input. And when I quit AntiVirusforMac in my dock, it still doesn't…
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Your device is at risk
. I found "Your device is at risk" and then I cklick "System Scan" and then I get an answer: "Starting Systems Scan Failed" What I should do? Thank you
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I can no longer download anything because of Bitdefender
I used to be able to attach my camera to the Mac and download images from my Nikon camera to the computer via ViewNX-i and Nikon Transfer 2. No longer. Every time I try to download images from the camera's memory card, I get the message: "Transfer failed because you do not have access privileges." This never happened…
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A Startup Optimizer Recommendations Bug
Good Afternoon Every time I open the Bitdefender interface, a startup Optimizer tip appears. Even though I already used it and made the recommended changes.
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BitDefender Support Number @ 1.8005773426
BitDefender Support Number @ 1.8005773426
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BD Antivirus quick scan takes long time with .pyd files
Quick scan used to take about 10 seconds, but it's now taking 7 minutes because it's scanning a file with a name like c:\users\<username>\appdata\local\temp\_mei54002\windows.conditional.pyd I haven't been able to find out what this file is, but the anti virus scan doesn't identify it as a virus. Is this a known problem?…
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Kb3000850 + Windows 8.1 Pro + Intermittent Freezes, Unresponsive
Good morning, after having had intermittent problems with the desktop responsivness (i.e Firefox or Windows Explorer just freezed), I did a clean install of my system (after having checked HDD's and SDD's for faults and having reseated all plugs in the PC). After having applied all patches (including optional) and having…
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Bitdefender Antivirus plus 2015 downloads
I have a laptop with Windows XP Pro with Bitdefender Antivirus Plus 2015, 2 year subscription runs out in another few days. In the past 'few days' the update/downloading runs continuously, never stops but always shows "YOU ARE PROTECTED" in green just like it should after downloads are completed. I repaired/reinstalled…
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AVC not working
AVC not working after update. How to fix this? it was a module update, because Bitdefender needs restart, and after restart AVC was disabled and not working when i turning it on My version is Bitdefender Total Security 2015 OS:win 8 64 bits
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Excluded Folder And Exe File Are Occassionally Quarantined As A Threat
I am using a "Print Screen" alternative "Duck Capture" that I have used for about 3 years. Both the folder and executable are "registered" in "Excluded Files and Folders" and "Excluded Processes" But occasionally BIS-2015 stops Duck Capture at critical moments I have reduced Shield -> Active Virus Control to "Permissive"…
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Bdfndisf6.sys Blue Screen
I have been receiving the blue screen "driver_irql_not_less_or_equal (bdfndisf6.sys)" shortly after boot up quite frequently. I am using Bitdefender Total Security 2016. Here is my download link for my bdsp file https://www.sendspace.com/file/xirz8q Additionally I have attached my dx.diag to this post as well.…
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Need To Restart Computer For Update To Take Effect
I am running Bitdefender AV2015 on a Windows 8.1 computer. For the past 10 days I am getting a pop up after about two hours saying that I need to restart my computer for the update to take effect. I'm not sure why this is happening and when I check it from the icon panel it says that everything is fine and my computer is…
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My Bitdefener Delete File
Please help, antivirus removes my file, say me, what me do? On windows 7 when i unpack the file, he does delete antivirus in foulder. But when i unpack in folder too, system say "no free space".
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Anti-Virus Scanner File Location
Hello, i have a download status bar addon in my Firefox, it has an option to do a virus scan for every file i download but i need to manually indicate the location of the anti virus scanner on my PC within the addon settings. Can anyone please point out which is the .exe file for the anti virus scanner? there are lots of…
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"bitdefender Awake" Is Last To Show ?
BIS 2015 is last message to show after cold booting my PC How do I ensure that Bitdefender is the first app to load and not the last ? - it seems my PC is very vulnerable for the first minute+ while boot is loading apps - I have cut startup down to the bare bones (even browser and email client do not run at startup.)…
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Bitdefender Free Conflict Wirh Windows 7 System Restore
Hi to everyone Not quite sure if this is the right place to post my query in regard Bitdefender Free AV nor if the issue has been addressed. In which case could you point me on the right Link/ forum? Each time I require to perform a System Restore in Windows 7 I have to at least exit from all Bitdefender Free AV…
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Something Keeps Changing My On-access Settings, And Shutting Off Active Virus Control!
Something keeps changing my on-access settings, and shutting off active virus control! Unauthorized custom-administrative settings in Bitdefender. My settings in Bitdefender keep getting changed and services disabled. I can't change them and have uninstalled and reinstalled Bitdefender five times and windows 8.1 twice…
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Active Antivirus Control Won't Turn On
Hello -Bitdefender internet security 2015 -Windows 10 ver 64 -I cant turn on active protection, whenever i flick it manually it just goes off imediatelly, or when i use repair option it fails -i dont run other security programs -log: https://www.sendspace.com/file/udmm4d
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Onedrive.exe - Deleted
OneDrive.exe was identified as a virus, deleted. Now I cannot install OneDrive as it will fail every time. Also, there are no configuration options! I'm using BitDefender Free, I realize I'm using the free product but still, the idea of quarantine is so that things like this don't happen. OneDrive just, doesn't work for me…
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How To Removal Omnibox Malware
How to Removal omnibox malware????
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Ts 2015 Problem - On Access Scanning And Active Virus Control Won't Turn On
My computer (Wndows 7, HP laptop) restarted this morning for an unknown reason. Now Bitdefender 2015 can't repair the following issues: On access scanning (on Antivirus settings) not on Active virus control (on Antivirus settings) not on When I try to turn it on, it immediately turns off again.
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Scheduled Scan Not Running
I set up BDIS to do a Quick Scan every Friday at 6:00 PM . Unfortunately, the scan does not seem to run. I watched yesterday (Friday 11/28/2014) ) from 5:59 PM to 6:01 PM and did not see the Scan Screen appear for the Quick Scan. I checked AntiVirus Events and there was no log of a scan at the appointed time, BUT when I…
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Bitdefender Total Security 2015
Hi Dear Leaders The problem is that the real-time AntiVirus protection is disabled and can not be active at all. Please help to solve your problem.
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Bitdefender Not Allowing Exclusions
Using BitDefender Internet Security 2015. I have exclusions set for a folder that contains some games. The exclusion page shows that the file is excluded for both on-access and on-demand, yet every time I run one of them, BD pops up saying it's disinfecting an infected file. I then have to recover that file and reboot,…
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What Is Elevation Helper?
I have twice recently had my Windows 7 screen go dark and been presented with a window asking me if I will allow "Elevation Helper" to make changes to my Hard Drive. It claims that the source of the programme is Bitdefender SRL. I am using Bitdefender Antivirus 2015. Is this a legitimate element of Bitdefender or not? So…
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Unusual Crash Related To Vsserv.exe
I'm getting an BSOD under unusual circumstances that may be pointing to a glitch in Bitdefender. Dunno if you'll be able to replicate this or not, but I'll explain things the best I can and upload a minidump. I'm running Calibre 2.4.0 x64 on Windows 10 x64 When I engage the bulk Download Metadata function (CTRL-D after…
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Generic Trojan
Hello, I am having an issue with a trojan. Bitdefender detects it after a while but it is unable to disable it or delete it. I can even see the process on task manager but I am not allowed to end it. So this trojan is working on my temp folder and is generating files per second filling up my hard drive. I can delete just a…
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Target Drives & Custom Scans
I use several partitions to organize my computer -- programs on C: personal data files on D: , photos on another, etc. I have created a scheduled aggresive custom scan for a single partition -- a drive to store Internet-related files (downloads, temp files, emails, etc.). When I test the scan it starts with C: and includes…