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Internet working fine on Wi-Fi, but cannot play videos or login to gaming platforms
I have a problem and think is related to BD. Basicly when I use my laptop with WI-FI I cannot connect to any gamming platform (steam or battlenet) nor see anykind of videos on youtube. It seams that something blocking the access this kind websites/service. my internet has good connection both Wi-Fi and cable, router has…
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Profiles in Bitdefender (Home consumers)
Hi! I noticed the only problem I constantly have with Bitdefender Antivirus Plus is Profiles. The UI/UX around profiles is often frustrating. I sent a few comments using embedded contact forms about my troubles throughout the months/years, but it seems to simply break from time to time. Examples: Icon for a given profile…
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Limit the pop ups for the VPN connection
Problem: There is an old and festering wound on The Total Security offer from BD which is the "Alert" about using a "vulnerable" network prompting the users to use the Bitdefender VPN, in principle I agree that it is good practice, but the execution here could be improved tenfold with some changes to the logic of when the…
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Parental Control - Time Limits - Allow 'Extra' Time
I am using the Parental Control App - Time Control features to help limit some screen time for my kids. All of the other Parental Control Apps I have used allow for kids to earn 'Extra' time above their daily usage limit. For example, if I have a time limit of 1 hour setup, and my kid reaches that limit their devices…
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Bitdefender BOX Functionality
Hello, I’ve been excited to get the Bitdefender BOX to do more on the home network, but I feel I have to shoot myself in the foot and strip down all network settings to even try and incorporate the BOX. The BOX is a product with a lot of potential, but the over-simplified interface/options has stripped out too many network…
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Please bring back the Security Widget in Total Security
As I mentioned in a different thread / category, finding out that the Security Widget as been removed from BD Total Security 2021 in the most recent version is a huge disappointment. It has been one of the best features of the product for years now for several reasons, but one main reason is that it provides an…
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Add Account Privacy feature to other operating systems
Hello everybody, What ? Account Privacy -> verify whether your email account has been breached or not This feature is already available on Android Bitdefender application. Idea : Can we add this feature to our Windows* Bitdefender clients also. It will permit to users that only have Windows Bitdefender client to also have…
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Hate the new look
How can I go back to the way it was last week? I had a shut down scan saved that was perfect. After the update it is gone. How can I make a personal scan like before?
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Improve iOS app
I recently tried the McAfee app for iOS and it was quite feature-dense. Besides the regular scanning, it incorporates unlimited VPN, anti-theft, contact backup as well as a vault for pictures and files. I would recommend for the Dev team to browse other vendors' apps in order to get inspired and improve the offering of the…
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Allow user to Disable Anti Theft or add an additional security code for the wipe feature
Hi, I have already posted this message in another old topic, but I think it might have better visibility to post in a new one I am using Bitdefender Total Security (Trial) and have registered 3 devices. If someone is able to get my credentials to login in Bitdedefender Central, it would be very easy to wipe out the content…
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Auto-removing button for unavailable apps & folders
I'm using "Bitdefender Antivirus Free". I add apps or folders in a regular basis to the exclusion list of Bitdefender Antivirus. But so many times & after some weeks or months, I remove or delete those apps & folders from my PC; But they r still available in the exclusion list of Bitdefender & increasing every month. I…
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Export/Import Settings Feature
Hello, This feature has been requested for a fair long time (about five years) by lots of your customers. Can we have it after all PLEASE? Best regards, Nick.
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BIS 2021 Vault extraction failure
Hi, BIS does not support vaults anymore. There is a extraction tool instead to extract the files. I was following the instruction: https://www.bitdefender.com/consumer/support/answer/34186/ Unfortunatly the extraction failed, with no files extracted. The log file says: This is a importend vault, and I need help to extract…
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Incoming VPN
Hello, It would be great if the Bitdefender box can accept incoming VPN connections from the bitdefender client VPN. It would great to have to have the option "connect to home", "Automatic server location" or a "country specific VPN" Benefits: This allows the internet traffic to be scanned per bitdefender box configuration…
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Please Make Bitdefender Central Easier to Access
Please see the attached screen grab. The only location for Bitdefender Central I can see is the hyperlink "Go to Bitdefender Central" under "My Account" I think it would be easier for folks to find Central if it was located more prominently in the UI.