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Missing Dll Files After Scan
After installing the BitDefender 2010 Software on my wifes system and running a scan it identified and .Heur trojan virus. After rebooting the machine now presents the following messages when loading windows: Error loading C:\users\jacque\ntload.dll The specified module could not be found. Error loading…
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Deep Scan
DOING INITIAL DEEP SCAN. BIT WILL NOT SHOW IT IS SCANNING BY THE SCANNING ITEM IN THE TASK BAR, BUT BIT SAYS IT IS SCANNING, BUT NOTHING IS HAPPENING. UNINSTALLED/REINSTALLED BIT. USING WINDOWS 7 AND BIT 2010
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Got Bitdefnder Cant Install It ? Windows 7
i got bitdefnder for my new comp pavilon dv-6 with windows 7 i got bitdefnder Internet for my comp when i insert the disc and the menu first show up i press install the computer thinks but nothing heppens what can i do ? i want to give this computer to my sis but i know that with out a proper antivirus that will mean mess
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Unable To Add Games Into "my Game List"?
I discovered this issue recently after i had installed a game that is not listed in the BD list, i can open it,browse to the location of the game exe, But it will not add? i have tried several times,with game mode enabled and disabled without any change, but the"G" Appears now,lol
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Supporttool Hangs...
Recently, I was asked to run SupportTool to create a file which is to be sent to Support to analyze a problem on my system. When I ran it, it would hang at about 40% completion. After about 10 minutes, I would give up, cancel it and the only files created in the folder on my desktop were a SYSDUMP.HTML file, an empty…
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Latest Bd Uninstall Tool Not Deleating Reg Enteries
After installing bdis2010 latest build, on xpsp2 32bit, i was made aware that the un-install tool had not worked correctly, as at the set up part of the install where it prompts the user for a valid key or should offer a 30day trial period,well on this occasion it did not this, i got a message saying that i was no longer…
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Inet Protector 3.54 Issuse
Hi, I am using iNet Protector 3.54 with Bitdefender Internet Security 2010 v13.0.16.313. iNet Pritector 3.54 is not working with BIS2010 software. BIS2010 has a option Active Virus Control (In Real Time Protection->Advance Setting) to detect potentially harmful application. I have add iNet protection application to…
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Exploit.pdf-js.gen Blocked
While surfing my BitDefender Total Security 2010 blocked "Exploit.PDF-JS.Gen" and alerted me. The path that I see in the log is: C:/Users?MarcoAppData/Local/Temp/pulgtmp/plugin-ChangeLog.pdf. I immediately did a Deep Scan and found nothing. I don't know what to do. I need help. Marco
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Bitdefender 2010 Windows 7 Menu Problem
Dear Sirs After the latest major update, everything is now working with WLM however i think i new problem has arised, right clicking on any icon on the desktop or open "File" menu in the explorer would freeze explorer.exe rendering it unusable and has to restart the service ... Im using TS 2010 and Windows Seven…
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Bitdefender Blocking Cisco Vpn
I reviewed the forums and found this problem has been described by others, but I am not sure if a solution was ever developed. http://forum.bitdefender.com/index.php?showtopic=2510 Someone finally came up with a solution to simply disable BitDefender NDIS filter driver for a specific adapter if they're using Vista.…
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[solved] Virus Signature Not Showing Up
After all the trouble of reinstalling BD due to not updating. Problem was fixed. However there is no value in the Virus Signature.. its suppose to be 4xxxxxxx or something but now it's showing nothing. Any major concern regarding this? Is my signature updated? Too many problems for this software.. i hope we have option not…
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Windows 7 Problem, Can Use My Pc
I bought BD IS 2010 and after installing it i was not able to use my pc, after rebooting everythig was frozen, restarted my pc like 10 times, tried to reinstall it in safe mode, not possbile. Now i made system restore, how to fix that. maybe i should uninstal nod32 first, my license is almost expired so i bought BD.
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Bd Internet Security 2010 Won't Download, Since October
I am just about at my wits end here! I have five computers running Bitdefender and they have been a nightmare lately. On this computer, PC, Windows XP, 32 bit, it was working fine with Internet Security 2009 up until late October. I noticed that it wouldn't Update, and that the list of virus scans was suddenly missing. It…
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Bit Defender Not Responding
I bought Bit defender cause the trial worked perfectly on my computer and than I upgraded to find out that people who buy bit defender cannot get it to work cause it is not responding more than it is doing anything. I paid for this product for 3 computers and it won't even work on one, it even made one unable to connect to…
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Bd2010 Av: How To Select Drives In System Scan
I am new to BD2010 and have been trying to figure out how to select drives to be scanned. I have 2 partitions on my hard disk, one external USB, only used for backup. The total system scan takes close to 4 hours and is too much to run on a daily basis. I do not need a scan of the external USB, I seem unable to select…
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Procedure Entry Point Wsutilzlibgunzipfd
Hello everyone, I was having problems updating my virus definitions, so I went to http://www.bitdefender.com/site/KnowledgeBase/consumer/#613 and thought that would do the trick. But when I restarted (after having installed the patch), I received this message "The procedure entry point WSUtilZlibGunzipFd could not be…
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Bitdefender Blocks Canon Printer Driver!
BitDefender Internet Security 2010 blocks the operation of the Canon PIXMA Pro9500! Windows opens a RUNDLL error window saying that the "cnmsm7t.dll" file cannot be found. Everything works fine once Active Virus Control is disabled (even the "Permissive" level blocks the driver). The protection level for the Shield is…
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Signcheck.exe
just spotted it out. while launching diagnostic programs like Everest, CPU-Z or GPU-Z there's a significant delay apparently caused by signcheck.exe that strats, stays in background and eventually unloads. only then the diagnostics start up, but it takes quite a while. i tried disabling IDS, Real Time Protection and Active…
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Itunes Crashes Playing M4p Files
New BitDefender user as of today. Installed Total Security 2010. When trying to play a DRM-protected AAC file (M4P estension) iTunes crashes. This problem was not present prior to installing BitDefender. Problem occurs on both machines I have installed on so far. I have tried playing the files streamed from another machine…
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How Do You Disable Bitdefender Antivirus?
how do you disable it, you used to be able to right click the taskbar icon, then disable
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Parental Control Files
Hello, I recently installed BitDefender Antivirus 2010, and to the best of my understanding, it does not have Parental Controls, only Internet Security and Total Security should have these. I'm wondering why these files are showing up, is this a bug? All the files are empty (0 bytes), but removing them does not work as…
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Scan Status Not Changing
I am using Total Security 2010. 2 days ago the security warning came up that I had not done a scan for 6 days, so i ran the scan, and it completed successfully. Yesterday it has come up saying I haven't done a scan for 7 days, so I ran it again, then today it has not done for 8 days. Is there anything I can do?
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[solved] Malwarebytes Detected Sality In Bd?
Running WinXP. Upgraded to BD AV 2010 last week (fresh install) Today I ran Malwaresbytes which found: ""Virus.Sality in C:\Program Files\BidDefender\BitDefender2010\imgcln.exe"" Searched the forum for something on this and found a similar post in the French section, but I don't read French and there was no answer to the…
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Privacy Control Issues
System: Windows Vista Basic 32bit Service Pack 2 Bitdefender Internet Security 2010 - Expert Mode; Upgraded from Internet Security 2009 (correctly done) Problem: My Privacy Control was set at aggresive and at random times after swithcing on my computer, the cookie and ****** settings have been reset. So when I start using…
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Computer Constantly Re-boots
I just purchased BitDefender 2010. I installed the software. Now my computer continuously re-boot_s. Rolling back to the last working configuration corrects the problem. Please advise.
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Bdts 2010
Hello, I am using Bitdefender Total Security 2010. Due to some reason i wanted to reinstall it. So i uninstalled BDTS 2010 from add or remove programs. After that i was trying to install BDTS 2010 from the 32 bit setup file i have. (I am using XP SP2) The installer prompted that a newer version of BDTS 2010 is available.…
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[solved] Possible False Positive 2010
In the most recent scans on two different PCs, I've had reports of occurrences of Exploit.PDF-JS.Gen found in at least three different Adobe .PDF files. These files were located in the program data folders of either Photoshop Elements V5 or V7. All of the .PDF files have been on the computers for one or more years and have…
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Outlook 2007 Antispam Toolbar
I had a problem ticket I submitted regarding how to get the integration (Antispam) back on my Outlook 2007. I had to start Outlook 2007 in safe mode and I lost the BitDefender AntiSpam toolbar. I've searched the forums and found solutions for the 2009 product but I'm running Internet Security 2010 on Vista 64. What DLL Can…
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Home Network Problem
I have today installed BDIS2010 on 4 computers and enabled the home network UI. After sucessfully doing so I noticed throughout the day the status of all the computers were changing between protected and offline. I also remotely requested a deep scan on one of the computers which crashed approximately 30 minutes later, I…
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[duplicate] Thunderbird 3 And Bdtoolbar
I have just upgraded to thunderbird 3 and it says that bdtoolbar is not compatible. Please advise when there will be a compatable version released.