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How Do I Know Safebox Really Protects My Transactions?
Dear Sirs: I have been using Bitdefender for a couple of years. One module I use frequently is "Safepay" It is said it has sandbox technology. It is said it protects transactions. Great. How do I know it is true? Are there tests that show how good is "Safepay"? If you look at the Internet, there are papers that say sandbox…
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Safebox Critical Error
Check the date of the photos/files on your PC as Safebox changes your own date to the date it was uploaded!!. It's severely floored and a minefield when you come to try to locate a date of the real image/file that's been synchronised I now have over 8k files/folders/images all stating a creation date as of 8/7/14…
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Capped Upload Speeds?
Hello, I decided to trial the 2GB before purchasing more storage today. I have only managed approx. 600mb in nearly six hours! so do you have a cap on upload speeds to your cloud servers? As you can see below it's not an issue from my laptop as these speeds are on a wireless network at peak times All the best & thanks in…
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Safebox Extra Storage
Hello, is it possible to purchase extra safebox storage? Also, would you consider in the future (if possible) to show upload rates while synchronisation is in progress, as we would be able to know how long it will take to complete the task Thanks in advance
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What Is Bitdefender Safebox?
Purchased a new Dell laptop which Bitdefender has been installed. Can someone tell me what Safebox is and what is it used for?
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Download Issue
If you have a large folder stored on Safebox, say around 1Gb in size, the download feature does not work from the my.bitdefender.com online portal. You can select the folder and click to download, but after a few moments the screen goes white and the website times out.
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My Computer Locked By Safe Lock
Hello all I come from Vietnam, Asia Today, I login my account at https://my.bitdefender.com I click anti-theft --> lock with pin code: 1234 later Restart my laptop so my laptop unlocked by safe lock but don't press any key Please help me unlock my laptop 1) laptop keyboard 2) windows 7 64-bit 3) lenovo thinkpad w530
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Safebox Deleting Files From My Pc
I set Safebox up last night to backup my accounts. This morning I turned on my PC, and the folder containing all my accounts is missing. I logged on to the Safebox dashboard, and only a few of the files that should be present are there. Four years of accounts have been deleted or hidden by Safebox - could you please tell…
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Signing In
Hey all, I've been using Safebox for a little while now, and when it works correctly I am really pleased with it. However, most of the time when i try to sign in, it just stays on the signing in screen forever. Usually, I can fix this by opening the installer and clicking "Repair". Although I can get it to work after that…
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Safebox Is Using 38.5 Mb
I am using Win XP Home edition, and recently installed Bitdefender Total Security 2013. This is build 16.30.0.1843. Windows task manager tells me that Safeboxservice.exe is using just over 35 mb. Since I have Safebox turned off, how do I prevent it from using ANY memory? Thank you
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Safebox Uploads / Deletion Blocked
Hello It’s been 6 months since I've subscribed to Safebox 60Gb but impossible to upload more than 16% of capacity. I've since changed to Window 8 (ex-XPPro)and iliminated all protection software, including Bitdefender itself. However still blocked at 16% of capacity. I've now decided to delete all files and folders from…
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Signing In
After installing safebox, rebooting several times, when I try to open safebox, the singing in screen displays, and the icon just keeps rolling below the singing in... note. And I read the manual, too. Thanks for any help.
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Unable To Login To Safebox On New Computer
My PC had a hard failure so I purchased a new machine, running Windows 7. Total Security 2012 loaded fine on the new machine, but when I went to log into Safebox from the PC Bitdefender window, it never stopped logging in (multiple days showing a spinning logging in symbol). Went to My Bitdefender and clicked on Safebox -…
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Safebox - New User Question
Hello everyone. I just purchased Bitfender Security yesterday (Sept. 17, 2012) and as I understand things, Safebox is included in the package. Despite my searches within the program, I can't seem to locate it. I'm sure it's actually there, but being very tech, um, let's say "challenged." " /> Can anyone direct me, in…
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Access Denied
When I select a folder to be sync'd with Safebox, it no longer allows me to access that folder on my computer. It tells me that my access is denied. If I turn off the auto sync feature, I can access the folder again, but none of the files will work. I have to actually copy them out of the folder and paste them into a…
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No 2gb Free?
Man.. I was the guy who purchased BDAV 2012 from you guys about 6 months ago and couldn't install it on my XP OS. Remember me? We went round and round for weeks and in the end.. I got no resolvement to the issue and gave up on you guys. I really don't know WHY I keep coming back to your products.. must be the "stunning"…
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Cannot Create Safebox Folder
I'm trying to add a new Safebox folder. I deleted the default folder so that now there are no Safebox folders. No matter what path I use to add the folder I get a message saying the folder cannot be added to synchronization, and to see the list of excepted folders. I am not trying to add a folder in an excepted path. I…
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Sync
i have safebox on my laptop,pc and android.i see my shared folders on all 3 devices but on the android phone i can see shared folders but i have a few files(word docs,pdf)that i cant find on the safebox on android phone but they are on safebox on both computers?am i missing a setting or something?
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The Service Does Not Work
Once installed, the service does not start the application, the restoration has not helped. Thank you.
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Safebox On Android Error
I have two of the same types of Android device: Samsung SCH-i500 Android phone. I have installed SafeBox on both of them to sync with my SafeBox account. The first one I installed it on works great, but the second will not sync files. It keeps showing No Files and I get a error saying it can't connect to the SafeBox…
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Bitdefender Safebox - Get 2 Gb Free Now
Safeguard. Sync. Share. With one click. Enjoy simple, reliable, and affordable online backup, recovery, and synchronization for your important files. Now with one-click share of your files with friends and data access from anywhere on the Web. Online Backup and Synchronization Store critical data off-site on a secure…