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Bitdefender Prevents System Restores (no Matter What You Try)
I just wanted to mention that I frequently look at data comparing anti-virus and comprehensive internet security packages every year. Usually this winds up with me picking up Norton or Kaspersky. I do this for myself and family as per routine. This last year I saw various sites reporting BitDefender as edging out the…
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Is System Scan Stuck?
After having problems for the past 3 days with a Windows 7 black screen and sometimes being able to enter my password but not progressing any further, I am now running a System Scan to see if BD total security 2014 can help identify any issues. It has now been running over 10 hours, the elapsed time is still increasing but…
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Btifender And Linux
Hello I run linuxmint 16 32 bit. never had any problems with linux but like to be sure so I installed bitfender. It installed and updated but w3hen I click scan it simply diapears. How to get it to scan? Thank's a lot.
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Unable To Uninstall Rescue Mode
I am using windows 8 64-bit with 8GB RAM. I have recently uninstalled bitdefender but even after using the uninstall tool from bitdefender, when I boot up I am given the option of choosing between Windows 8 and "Bitdefender Rescue Mode x64". And it is really annoying me. Moreover when I run the uninstall tool, at the end,…
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Total Security Windows 7 Gadget
Hello everyone. I just took advantage of the Black Friday deal on the new Total Security. I had only 4 days left on my Internet Security 2011 so I figured it was about time I upgraded. Internet Security 2014 is much too expensive so I opted for Total Security because of the price deal. Anyway, is there a way to change the…
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Why Is Bitdefender Blocks Game
Hello everyone. I have problem questions. New Bitdefender IS does not allow to launch the computer game: Arcania: Gothic 4 (Gothic Tale) and Arcania: Fall of Setarrif. Windows 8.1 Thank's a lot.
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Appalling Customer Service
I reported a problem several weeks ago and was asked to run a program and send the file it produced. I did this and waited. After several days I contacted Bitdef again and was told to be patient. I have now contacted them several times via email, telephone and chat. each time I'm told the priority has been increased but…
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Total Security 2014 - Critical Error Crash
Out of the blue today Bitdefender Total Security has started crashing on a very regular basis. This has never happened before and I have had to reboot my computer 4 X already today to restart BD. This is the error I keep getting: I'd like to get this solved so if anyone has any suggestions? OK, I am having no luck…
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Annoying Bitdefender Commercials
2014 I bought and payed in full for Bitdefender Antivirus Plus. After half a year I get commercials every day asking me to update. It is very annoying. I will never buy any product from Bitdefender again and I advice you all not to buy products from Bitdefender either. I don't want to pay for a products with virus-like…
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Start Up Delay - Black Screen Solution!
I installed Bitdefender TS and consequently had a black screen appear between the Windows boot screen and my fingerprint logon screen. A black screen delay was never present using my previous antivirus (Norton 360) and the only change to my system was the installation of Bitdefender. The black screen appears for varying…
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Update Fails
Hi, The update service of Bitdefender keeps failing with an error code of -100 Every now and then it work, but for every success I get around 10+ failures! Any suggestions?? Thanks Russ
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Bitdefender And Ea Origin
Hi My son bought Sims 4 today and the install took literally hours. The problem was that Bitdefender was blocking the EA Origin software. I couldn't work out what aspect it was, but I had to disable antivirus, phishing, parental control etc. before it finally worked, the update downloaded and the game would play. Obviously…
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Help Req Finding Version Number & Disabling Port Scan Pop-ups
Hi - I'm running a three licensed version of what I think is BD 2014 on three machines. This one is running a W8.1 64 bit OS. One is running W7 64bit. And the last is running WXPPro. I would have like to confirm what version of BD I'm running, but for some unknown reason, it's so well hidden I can't find it. So my first…
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Updating Extremely Slow
Where can I find a list of update locations (international) for Bitdefender ? I have just downgraded from BIS-2015 to BIS 2014. - I used a fresh download of BIS-2014 offline installer. - (previously had BIS-2013) With a clean install of BIS-2014 the update location is http://upgr-mmxiv.cdn.bitdefender.net/ - as soon as…
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Security Widget
Hello, I have the problem of the Security Widget always getting hid behind other windows. Is there a setting somewhere to make it "always on top"? To me it is pretty useless to have it running but always being out of sight. If there is no way to set it as "always on top", then maybe a setting could be added?
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Bitdefender & Output Buffers
Hi everyone, I have changed my internet security suite from ESET to Bitdefender from 3 months ago and now I have Total Security 2014 and I'm facing a problem since then. After that change i had problems with progress bars, live updates and things like that in php based websites. The problem is simple, when a webserver…
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My Bitdefender Keeps Showing Files Extension!
HELP! My bitdefender keeps showing file extensions every time he suspects a threat and i can't hide them manually until i restart my computer .. This is really annoy me so please tell me how to disable this !
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Browser Extensions For 64-bit Chrome
Today saw the release of 64-bit Google Chrome Stable for Windows. Are Bitdefender planning to release compatible extensions or plugins for this Browser?
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Vsserv.exe And Support Tool
I've found vsserv.exe hogging cpu resources to the tune of 85% - 95% several times during the day that my computer is on. This prohibits me from accessing the internet, slows the computer down to less than a crawl and causes the mouse movements to be very erratic. I can't even shut down vsserv.exe through the task manager.…
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On-access Scanning Is Disabled
I have window 7 on my system & today bitdefender got issue. it showing on-access scanning is disabled. when i click start to fix it showing failed. i tried to check version but i didn`t find version. & also its running very slow... and in Action center showing Bitdefender Antivirus report that it is turned off...i tried to…
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What Do I Do With The File Help & Support Generates?
I clicked on Bitdefender help and support. It did some kind of diagnostics and gathered information. Then it left a folder on my desktop. What am I supposed to do with that folder? Is my problem supposed to be fixed? Thanks, Harry
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Bitdefender Running Too Much
My BitDefender is doing a full scan at least three times a day. (I can't speak for overnight.) This is not normal. And yet I can't find anything on the Dashboard that relates to changing settings. (Really, the pitch black skin is a disaster. An option would be nice.) How do I inspect (and possibly change) settings?
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Does Bdis2014 Have A Pup's Scanning Option
Per the subject line...does BBIS2014 scan for PUP's Thanks...TiminAz
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Bitdefender Not Detecting A Trojan Virus.
I do daily system scans for my computer and every once in a while I check in on the scan to see how it's doing (if it's found any suspicious/infected items) and yesterday evening I noticed a file I've never seen it scan before. It was called VirtMem and because I didn't recognize it, I looked it up in a simple Google…
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Link To Cancelling Autorenewal ...
Try this link to Avangate to cancel your autorenewal: https://store.bitdefender.com/support/secti...n#actualContent I got it from a poster here on the forum. I have never gotten any help or having my issues resolved from any Bitdefender staff member ! I suspect it being deliberately (almost) impossible (or tough) to find…
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[escalated to developers] Espn Fantasycast & Cbs Live Scoring Not Working
I found this same topic closed in the 2013 forum. And Georgia posted to reopen it here if anyone has this problem. Neither ESPN Fantasycast nor CBS Sportsline Live scoring update live since I installed BD Antivirus Plus a few weeks ago. In the 2013 thread it had where "bdtl.dll" being replaced fixed it. Since I installed…
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Malwarebytes Won't Update Despite Exclusions.
Does anyone know why my Malwarebytes Premium keeps saying it cannot access update server. This is despite me adding in the exclusions. If this is not fixable I will not be amused. It's twice this has happened. It seems to fix for a few days then throw itself into a paddy and refuses to update.
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Bitdefender Evaluation - Mybitdefender
Hi, I downloaded Bitdefender Total Security for evaluation, but I noticed it asks me to log in into it's "mybitdefender" account for activation. I don't want to log in or create an account to use a product I don't even know if I'll buy or not. So, if I don't create/log-in into that service, will I still be able to evaluate…
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Please Disable It Is Annoying!
Hello, I come to ask to add an option to disable this is very annoying, I start the pc and it takes nearly 5 minutes to appear that, I'm playing a game in fullscreen when it appears, cause extreme lag in the game! Please deactivate the warning already started session, no need to know this, I do not know if I started…
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Bdagent.exe Is Slowing My Computer!
I don't know why this program is using 50% of my cpu andd i can't even turn it off. Does anybody have a solution?