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Java Virtual Machine Error
I just purchased BD Total Security for my two sons computers running windows 8. Everything was working fine prior to installing Bitdefender. Now when they attempt to load Technic, a mod for minecraft, they get an error message that says Error: could not create java Virtual Machine. I have attempted to exclude the file from…
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Turn Off Autoscan Of Dvds
Hi, I turned off autoscan of CD/DVDs in the Settings> Antivirus > Exclusions tab because I don't want my movie DVDs to be scanned. I did this in the admin account on my PC. But when I go to my user account, the change is not in force and the exclusions choices are grayed out. I would have thought that changes to BD…
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When Does The 1-year Mark Start?
I purchased a 1-year 3 PC subscription today; however, I don't plan on installing Bitdefender until 5 months from now. My question is, when does the 1-year mark begin, today, or the day I use the activation code for the first time? Thanks
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Owncloud 6.0.4
System Configuration: Windows 7 Prof. x64 Firefox 30.0 Thunderbird 24.6.0 with Lightning AddOn 2.6.6 Owncloud 6.0.4 running on Synology DS 713+ and reachable over DDNS URL Error Description: When trying to to open the Owncloud URL in Firefox 30.0 I get a message from BD that this url containes infected files and I have to…
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Bitdefender Prevented Javascript From Running
the javascript at the site below cannot be executed: http://ptolemy.eecs.berkeley.edu/eecs20/week8/scale.html there is a message saying "Application blocked. click for details. your security settings have blocked an untrusted application from running". i used to be able to run the javascripts on this site before i…
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I Want My Money Back
I bought bitdefender internet security to get protection from phishing sites because I don't want to accidentally put in my info in wrong places and lose money bitdefender does not protect you from these kind of things I want my money back, I will uninstall this program immediately and go for kaspersky or some other…
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Can't Uninstall To Re-install
had a problem - bit def total 2014 malfunctioned, and now it gets stuck when I try to repair, at uninstall 0%, install 50%. how do I fix this?
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Upgrade From Bd Ts2014 To Bd Ts2015
Hi My questions are: Will the existing BD TS2014 lince work in BD TS2015 (I still have a year left on the 2014 licence) Do I have to uninstall BD TS2014 first, and then install BD TS2015 ? Can I just download a trial version of BD TS2015, install it, and apply my existing code to it ? Thank you very much.
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Can't Go To Mail.office365.com
I use mail.office365.com to log in to an email account. After installing BitDefender Internet Security I can't use a web browser to go there. Google Chrome tells me "This webpage is not available ... Error code: ERR_CONNECTION_RESET". Firefox basically gives the same error message. Internet Explorer tells me the page can't…
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Bitdefender 2015
Will bitdefender 2015 be available today at midnight?
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Opera Browser
Hi all , sorry for my englisch . i have trouble with opera browser . after i install bitdefender internet securitz from CHIP , i cannot run opera . Opera is still starting .. i cannot open etc. setting . after uninstall bitdeferder opera works ok .... any idea ? thanx
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Multiple Instances Of Bitdefender In Task Manager
Hello, I have noticed that I have many instances of Bitdefender Security Centre & Bitdefender Antivirus scanner in task manager on Windows 8.1 Pro x64, these can't be killed & only vanish on a reboot then start to appear again over time (I rarely reboot) This also seems to cause slowdown on the PC with some apps taking…
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Windows Vista
Hello, I want to buy the Bitdefender total security or the family pack and I want to know if I can install these antiviruses in a computer with the windows vista OS. Thanks for answering.
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When Will Bitdefender Implement A Backup & Restore Option For The Settings In Av, Fw, Etc?
Hi, when will Bitdefender implement a backup & restore option for the settings in AV, FW, etc? I use Total Security 2014 on Windows7 Ultimate 64Bit. In past i had to set back the system to a restorepoint. Everytime i set it back i had to "repair/reinstall" Bitdefender. I have over all more than 300-400 settings set (in…
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License Renewal
Is there a renewal option for more than 3 PCs ?
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Discounts Codes
Hello , is the sites that offers discounts real ? For example , in a site called " anti-virus4u.com" offers the new bitdefender at $24 usd for 3 pcs for 1 year , this is REAL ? Becuase i enter to watch , and opens the webstore of bitdefender with the discount , so it works ? Thanks
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Bd In Virtual Machine Is Sllllooooowwww
I created a virtual machine in VMWare and installed BD on it. EVERYTHING is painfully slow. For example, I dragged the Firefox icon to pin it to the task bar. BD started spinning for about 40 seconds. Why is that happening? Anything I can do to speed that up? It's pretty much making my VM unusable.
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Crash Seccenter.exe When Click On Help & Support After Update
Hello when in click on Help & Support in security center windows of bitdefender, seccenter.exe has crashed and windows say: "Bitdefender Secrurity Center has stopped working" I run support tool alternatice way in C:\Program Files\Bitdefender\Bitdefender\supporttool but after a while in first step (dump...) suddenly closed.…
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My Dell Tool
"My Dell" which is a maintenance tool tells me I have an "Anti virus conflict" stating there is more than one antivirus software running and in the summary it tells me there are two bit defender anti virus enabled, what do I do to resolve this please ?
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Password To Change Technical Settings, I Reinstalled But Password Remains
I had the trial version on Total and made the purchase but could not remember what password I used for the General settings. I have removed and re-installed three times to no avail. I am sure its user error. I opened a ticket but have yet to receive a response. I even tried to Live chat and know one was available. Please…
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Fyi Potential Stability Issue - Bitdefender Antivirus Plus
I just had the misfortune of having to repair my installation for no apparent reason. The first warning I got was Vista Security Center telling me Bitdefender was not running. Also the unusually low memory usage (just over 30MB in total for the 3 running processes) seemed too good to be true. Bitdefender itself had a green…
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How To Grant Specific Applications Specific Privledges
Hi I'm currently using a trial version of BitDefender IS before I consider buying it. Ever since installing it, I've noticed that a program such as AltBinz cannot automatically unrar downloaded files, nor shut down the computer when downloads complete. I'm guessing bitdefender is preventing the executable from launching…
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Change Bitdefender Language
Hi! Can I buy a french version of the product and then change the language of the product to english? Thank you
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Command Line Scan
is there any way to do various scans via the command line (in a batch file)?? many thanks...
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Password To Change Technical Settings
Hi, I have contacted Bitdefender 3 times over the last 3 weeks via the Bitdefender Widget - Support on my desktop but I have not received one reply. What is the point in having that service there if no one replies to it? I forgot the password to the General Settings (not the online Bitdefender Account) and since I did not…
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[fixed in Bitdefender 2015] Total Security On 3200x1800 Display - Small!
I have installed Total Internet Security on a new Lenovo Yoga 2Pro which has a 3200x1800 display. Unfortunately at this resolution the Bitdefender software windows are so small / minute that it is impossible to read them. Any plans to make Total Internet Security compatible with these high resolution screens?
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Password Reset
I need to reset my control password. I turned in a support ticket over 24 hours ago with no response yet. How long should I expect to wait for a response?
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Product Comparison Free Vs Paid
Hi, I'm new to bit defender and trying to find more about it. Can you point to me whats the difference between free version and paid version? One more thing, there are a feature called "Two-way Firewall" in your internet security. It said "monitor your Internet connections and keeps strangers from accessing your Wi-Fi…
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Any Way To Tell What It's Doing When It's Spinning?
Sometimes the center of the BD object (the round thingy) shows a spinner (replacing the checkbox). Sometimes that spinner goes on for a LONG time. Is there a way to see what it's doing when that happens?
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Is There A Way?
I may be stupid but is there a way to tell BD to not load at startup? I need to run some diagnostics & repair tools that BD may think are bad. So, I need to not load at startup but load after I'm done. Any help would be greatly appreciated. Tnx, Dusty