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Bitdefender Dead Project
Does any one know is Bitdefender are Dead Project or money making projects? I does not see here any Support Team are responded via any thread are posted. I have found some bug from BTS 2016 but does not get any response from Support Team. 1. PC cannot start if goes sleep mode. 2. Web site login not working, Enter login…
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False Positive Issue Not Issueable By Simple File Check
Note: the standard procedure of issuing a File or URL via http://www.bitdefender.com/submit/ cannot be applied here, because a certain use case must be followed. Some curious problems appear upon using an industrial software application while bitdefender is operating. It appears that bitdefender is hypersensitive. After…
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Lot Of Problem With Bts 2016
I have found some bug from BTS 2016. 1. PC cannot start if goes sleep mode. 2. Web site login not working, Enter login info and submit but page loading take log time and still are not logged on. 3. mozilla firefox get addons page are not loading. 4. Active Profile cannot on if its turn off. Many more .....
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What's The Difference Between Central And Dashboard
Super frustrated here right now, My PC that I'm using right now had Total Security 2015 and it just expired. So I went online and got a code for the Total Security 2016. I follow the instructions and use my code and it ends up being applied to a different computer. I usually use dashboard to check my stuff out, but it sent…
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Bug - Windows 10 Vt-x Blocked By Bitdefender
Ever since i started using Windows 10, i'm having major issues running virtual machines. Some web searches showed that Bitdefender is known to block vt-x and i can confirm that uninstalling bitdefender fixed my issues. When Bitdefender is installed Virtual Box is giving me this error: VT-x is being used by another…
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Ransomware Stops Explorer.exe From Accessing It's Own Taskbar Icons!
This took me a long time to figure out. I have a 3-Screen desktop(I'm not sure if that's a problem for BD?), and did not know that when I upgraded the BD Suite for Windows 10 that it added a Ransomware Protection. The RP is supposed to pop up a window in the bottom/right corner of your screen to alert you if a program is…
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Invalid Redirect Url
I get a pop up to login to BT Central about every 5 or 10 minutes. When I enter my email address and password I get an error saying Invalid redirect url. I have no problem logging into BT Central from the active program. Support suggested to remove Google Chrome and reinstall it ,has anyone had this issue?
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Unable To Update Black Ops 3 Without Bd Uninstall
Love and have been promoting your products to ALL my friends and family and those who will listen. But, I am frustrated beyond belief. I have had to uninstall BitDefender (latest), reboot the PC, launch BlackOps3 then re-install BitDefender just to get the BlackOps 3 update. I have done this at least 5 times. Excluding the…
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"free Up" Folder To Write After Exclusion
Hi everybody, So my steam client downloaded the 1.03 update to the game Midnight Horror. Bitdefender 2016 deleted the launcher.exe and said it is infected with some generic trojan. After this I excluded the Steam folder from scans, but Steam client is not able to download the file again because of "disk write error". So I…
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Bdts 2016 On W10 Home 64bit Make A Repair Cycle Loop
I just bought new PC with Win 10 Home on Sep 18 2015. I bought BDTS 2016 for it. after login to BD central i installed it on new PC. everything seems ok and i directly upgrade the BDTS 2016 via the dashboard. The problem happened when i restart my PC or shutdown then restart again. The Win10 wont start, instead it put into…
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Support Center
I sent a support email and also received a confirmation email with a link. When I click the link I´m taken to a login page, but my login details is not accepted!!!! Also does anyone know what the support response time is, I´m now waiting 54 hours and counting I see in the posts around the forum that others are waiting way…
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Outlook 2013 Add-on Missing After Windows 10 Update
My Windows 10 system just underwent the November update (Windows 10 Version 1511), and now the Bitdefender Outlook 2013 add-on for identifying spam is missing. How can I reinstall it?
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Scan Engine Version Same Over All Bd Versions?
Hello, is the 'Antimalware engine version' the same one over different versions of BD (eg BD-2014, BD-2015, BD-2016...)? Actually on one W7-computer we are running a licensed BD-2014 Internet security with antimalware engine 7.63650, included are 5697060 virus signatures. Update is not possible yet. Is it the newest…
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Free Upgrade Offer Splash Screen Legitimate?
Every time I reboot I received a splash screen with an offer to update to the latest bit defender version for free. The message looks somewhat cryptic. It only has two choices, upgrade or remind me later. How do I tell if it's legitimate?
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So....what Happens Again When I Shutdown Instead Of Reboot?
I'm normally very good with rebooting my computer right away when it is necessary. Windows needs to reboot for updates? I drop everything and reboot. Installed a new driver? Reboot. Bitdefender informs me I need to reboot? I do just that. However, last night was an exception. I was working on a report that I was already…
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Avangate Site Problems
There are some problems with the Avangate site, the "Login with" option is unusable and if you try to recover the password it show an error about the link contained in the email is not valid. I use to log in with my Google account.
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Wallet
How do I store a password? I'm wanting to store the information for my online banking. How do I open wallet?
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Bd Support On Holiday?
BD has not been working for weeks, I've submitted log files, opened tickets, tried to get direct contact via Help Chat but no-one is home. Horrible service! I never noticed what a mess this company is until after they switched to subscriptions. Can I trust a company to deal with my security if they can't even keep track of…
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Is Something Wrong?
Windows 10 Pro 1511 BDTS 2016 20.0.21.1191 Engine version: 7.63473 vsserv.exe memory usage only 223,548(K) I have no idea what happened to all the memory usage I used to see with vsserv.exe. I have noticed it has been dropping lately. However, this is the lowest I have ever seen it. It used to be in the 310,000(K) to…
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Please Sign In To Activate...
Now my BD (Total Security 2016) icon is gray and it says I need to sign in. To what/where/how? And how come all of a sudden I need to sign in? Chuck Billow
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Can't Install A Different Bitdefender Version
Hello, I'm currently using the "Internet security 2016 not for resale" version and wish to change it into the extended trial total security: https://www.facebook.com/bitdefender/?sk=app_118554158281905 However, even after uninstalling the current version, restarting, and installing the file I am given from the email, and…
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Bd Missing From System Tray (windows7 64-bit)
A few times a week (after boot) BD is missing from the System Tray (have it set to always show). 1. I also have the Widget running - that always shows up after boot. 2. I have run "repair" a number of times but it still disappears a few times a week after boot. 3. Even though BD is missing from the System Tray - the Widget…
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Bitdefender Port Scanning
If I try to access my server over the internet (domain or IP), it triggers Bitdefender Port scanning protection and it blocks all the requests. (Locally, the server is working) Before installing Bitdefender Internet Security 2016, I had no problem. How can I disable the Port scanning protection? (I hope that's my issue)…
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Bug Report - Total Security 2016 - 10-11-15 Update
After Bitdefender Total Security 2016 updated itself yesterday, I noticed two issues that were not present before: - The false-positives that I had manually added in the exclusion list were being re-scanned and "disinfected". I removed and re-added the exclusions twice. Both times, trying to "Browse" for the file resulted…
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A Lot Of Bugs
Hi everyone! I found some bugs using BIS 2016 (20.0.21.1191). First I want to say that some Firewall settings reset everytime after I restart my Internet (all rules for 6TO4 Adapter and "Generic" for other 2 Adapters). Then I found that my Firefox, Cyberfox and Skype are disappeared from the Windows taskbar (!) and I can't…
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So After Windows 10 Update I Had To Get Rid Of This Bad Product!
How many people working there? 2? You don't have Windows 10? None of you is insider on Win10 to make sure when update is ready your product will be ready too? Pathetic! Real time protecion is off and can not be turned on because doesn't work! Pardon my English.
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How Long Does It Take To Get Refound?
I don't want this product, I dont even know if I am protected. What happend? It says please sign in to activate my product, even tho is F**** ACTIVATED !!!!!
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Detecting Local Ip Port Scan Breaks Windows Homegroup
I have two computers on my local LAN and both are running Total Security 2016. Bitdefender is detecting a port scan from the other computer on my local LAN and once it detects the scan it shuts down the connection and breaks my homegroup. The other computer is my file server so I have to have access. If I reboot the…
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Bis2016 Block Mbae To Run
After installing BIS2016, MBAE has stop working! Is there any specific setting in BIS that could solve that problem?
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High Memory Usage
High memory usage here BDTS 2016 20.0.21.1191 vsserv.exe 20.0.21.1183 (note it is not the same as the version for BDTS 2016 Windows 10 Pro 10240 Current memory usage of vsserv.exe Memory usage 487,340 (K) Virtual Memory size 392,744 (K)