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False Positive?
Downloaded a game, trying to launch it and it doesn't because BitDefender is blocking a connection to the site, checked that URL on VT and only 3/91 AVs mark it malicious one of them being BitDefender.
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Install new BD avfree to replace 2020 version
Hello, I got an information pop-up asking me to update to the new av-free version of Bitdefender (was currently running a 12/2020 version). I clicked the "Download and install" button and the process went smoothly until the final window presented a "Create a new account" button. There was no option to log in with my…
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UEFI Malware
Regarding this topic referred to in this article: https://www.cybersecurity360.it/new-threats/malware-uefi-cose-dove-si-annida-come-funziona-e-quali-contromisure-per-difendersi/ Are these types of malware also detected in Bitdefender Free in real time protection or full scan? In this article Kaspesky is mentioned and I…
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Moved: Bitdefender activation code
This discussion has been moved.
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How to scan a specific file or directory via the command line?
I've installed BitDefender AV Free version. Does it provide a command line utility which allows me to scan a specific file?
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Bitdefender Free - RAM
With the new version of Bitdefender Free I noticed that in my laptop the RAM is on average about 100/150 Mb, sometimes it stays at a maximum of 250/300 Mb and then goes down. However it does not seem to impact the performance of my laptop which is older than 15 years ... 😉🙂
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Banking Notification in Bitdefender Antivirus Free - Is there any way to switch it off?
I have been trying to prevent this specific pop-up ad from reappearing in Bitdefender Antivirus Free. I am using a fresh reinstallation on Windows 10. It occurs whenever you access a banking website and it seems to be analogous to the notification prompting to user to use SafePay in the full versions of Bitdefender. From…
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Bitdefender Free - Banking website popup
In a future version can you please limit this popup to maybe once a day? Using Firefox - It shows up when I visit my banking website, when I visit sites selling items, when i read emails. Please please please once a day?? I know its free but I have disabled "Encrypted web scan" in the options for a temp fix now. -Thank you.
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Scan Microsoft OneDrive and Google Drive
I have both Microsoft OneDrive and Google Drive. How do I perform a scan on each one? Thanks!
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John A Damgaard III
Bitdefender is not supported on my WOW computer So, do I need a refund for the WOW computer? I do have a DEL computer which seems to have Bitdefender on it for free So, do I need a refund for my Del computer? I am not a tech person My Brother-in-Law and my next door neighbor, both agree that I do not need Bitdefender Is…
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Problem with vizcloud website and Bitdefender
I keep getting these: ******************** Suspicious web page detected Online Threat Prevention The webpage https://vizcloud.live/ has been detected as suspicious. Although the page is not blocked, it is not recommended to continue browsing this page. Accessed by: brave.exe ******************** The address changes…
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Say hello to the new Antivirus Free for Windows!
Even though Bitdefender Antivirus Free Edition has been withdrawn at the end of December 2021, the concept of providing a free solution and encourage people to protect themselves against the cyber threats out there never ceased to exist. The previous version of Bitdefender Antivirus Free was running on old system…
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Question: Bitdefender Free banking promo shows up when firefox opens a new session.
Every time I start firefox and it opens the new page/Firefox homepage window the banking promo pop-up comes up. It's a bit annoying cause it happens every single time I open firefox. On chrome the promo operates normally, only opening on sites like Paypal and Bank of America. So I'm wondering if it's a bug and if…
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System Volume Information
How to remove "System Volume Information" from flash drive
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bitdefender use to have a free program
It looks like bitdefender does not have a download anymore. However on computers that it was already installed on, will bitdefender stop working
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BD Free on Win 10 21H2 blocks Microsoft Store Bing COVID-19 tracker install
I am running Windows 10 21H2 64-bit Home and have Bitdefender Free Antivirus. When I go to Microsoft Store and attempt to install Bing COVID-19 Tracker from Microsoft the install is blocked. As far as I can tell I have the latest version of the software and it is up to date: Is this a false +ve?
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BitDefender Free blocks safe website;exclusion does not work
Web site doeco.nl is apperently being blocked by BitDefender Free (BDF) as it reports ERR_CONNECTION_CLOSED on my PC, and not on others. When I disable BDF, the sites loads without problem. Adding the site URL to the exclusion list did not help. Update of Jan11 2022 was installed. It took me several hours of DSNs flushing…
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Why can't I exclude a certain path?
Hello, I've got a problem. I need to exclude a folder (actually app), but bitdefender is blocking it. When I try to exclude it, it does not work. It doesn't let me exclude it. Why? What can I do to fix it? Attached screenshot is one from Bitdefender when I tried excluding it, the other one is from the launcher in the…
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Really needs resolution: Updates disconnect me from online gaming
Since Sept 2021 the updates cause me to lose my connection to the online game Runescape. The timestamps for the updates correspond exactly to when I lose the each connection to the game and it happens every half an hour! This is unacceptable. I haven't received any responses to this problem since I first posted it and I…
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BD Free blocking limitedrungames.com
Starting about a week ago, bitdefender appears to be blocking limitedrungames.com for me. I can view it on my phone, others that don't have bd installed can view it just fine, and when I turn off BD protection shield I can browse the site just fine as well. Also, it's happening regardless of the browser I'm using. I've…
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BD Free blocking general shopping websites
Probably 50% block rate at the moment - driving me insane - enough to come here see if there is a fix. I'm not intending to put general shopping websites in the exclusion list either. I"m seconds away from uninstalling it everywhere.
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Threat returns after each restart
Bitdefender detected a threat but after deleting or quarantining it returns when I restart my PC. The threat is named Gen:Heur.Bodegun.8 and the file path isn't on the C drive, it's listed as UefiModule. I've also scanned with Malwarebytes, Kaspersky and Windows Defender in offline mode, but they didn't detect anything.…
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Android Bitdefender Free Riskware find
Yesterday during a scan on my Android phone, Bitdefender Free found what it called a Riskware.Agent.gDKCW threat in a game called Arkanoid Collection, by Ales Apps. I wanted to know more detail so I extracted it using (App Extractor by meher) so I could scan it on my PC using VirusTotal. The results can be viewed here :-…
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BitDefender Free cannot disable ....
....."Display notifications with special offers" I moved the button to the left (OFF) only to find it ON again when I open "Account info"
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I cannot install or completely remove the Bitdefender Antivirus Free edition
Hello, how are you? I had to restore a point on the computer and as the program stopped working I had to reinstall it. However, I can't install it because it says it is already installed, but nothing appears here. When I tried to uninstall, it worked, but there is a folder that I can't delete, thus being in this impasse.…
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BITDEFENDER ANTIVIRUS FREE EDITION - Remove SSL browser injection
Hi I emailed a ticket to Bitdefender, but referred me to this forum as i'm not a paying customer. I'm looking to disable SSL inspection in Bitdefender Free. I know there is no option to remove it in the menu, so is it OK to disable the Bitdefender Root Certificate in Windows Trusted Root Certification Authorities? Thanks…
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Mozilla Thunderbird doesn't start with Bitdefender Free Edition on
I am using a freshly installed system Windows 10 Professionnel x64 Fr Bitdefender Antivirus Free edition 1.0.17.209, Engine version 7.86614 Mozilla Thunderbird 78.5.0 (x64fr) same problem with previous release 78.4 Mozilla Thunderbird doesn't start - no error message even in safe mode, no module activated, new empty…
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BD AV Free 2020 not starting at Win 7 boot
Hello I have installed AV BD Free latest version (2020) on a PC with Win 7, but the AV (vsserv.exe) doesn't start automatically at PC startup. I have all the updates on Win 7, I have also installed and uninstalled BD multiple times using also the uninstall tool from the site. All the BD services are running, excepting the…
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Bitdefender free can't activate
When i'm trying to activate bitdefender free, show this messages I click in sign in to bitdefender then shows this later, click in try again and shows this error and I can't activate the product. Please fix this error. I check that the domain login.bitdefender.net is not working.
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Help me uninstall BitDefender Free
Hey there I migrated my HDD to SSD and Bitdefender Free Version stopped working. I've uninstalled it via add/remove programs and it removed it partially. Then I tried removing it by manually deleting it. Not working. Then tried installing it again. Sais I have already the product and is not working. Tried with the special…