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How to find the link to your Amazon review?
If you left a review on one of our products you can very easily find it again following these easy steps: #1 Go to your Amazon account: #2 On your account page scroll down until you find Ordering and shopping preferences and click on Profile #3 On your profile, you will find your review in the Community activity section…
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New here from South Africa Johannesburg 😁
My cyber name is Mimen. I've been using Bitdefender for probably 5 years or so. I live in Johannesburg South Africa. I used to work at a large local Mobile Network company. One of my interest for a long time has been computer and personal identity safety. Many years ago I was shocked to find out that the large majority of…
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Linksys Velop AX5300 + Bitdefender BOX | Speed Test
Posting for reference I recently upgraded my Internet service to AT&T's INTERNET 1000 (940Mbps). I also invested in a new mesh router, the Linksys - MX10 Velop AX5300. I was concerned that the Bitdefender BOX was going to slow things down, so I ran some tests. First, I set up the Linksys Velop AX5300 router up with a…
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No Camera Access
Hi, my windows applications cannot access the webcamera. I am running Windows 10 Pro and Bitdefender 2020 Firstly I went into the Privacy settings and "Video and Audio Protection" and added the application to the list. This did not work. Next I went into the "Video and Audio Protection" settings and switched off "Webcam…
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File Shredder on SSD
Over the years I was always told that using a secure file shredder on an SSD was unnecessary, you only needed to use that kind of tool on a HDD. Is this any different with the Bitdefender File Shredder?
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Camera toegang
Hoe geef ik apps zoals zoom en thuisscholings toegang tot camera? wordt geblokkeerd door bitdefender en moet vanwege verplichte aanwezigheid zichtbaar zijn
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at risk
my end points keep saying " not protected" , how do I remedy this?
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Not Happy With New Forum So Far
After over a week of trying, and with assistance from @Ovidiu L., I finally managed to gain access to this new Forum. I am a long time contributor to the old Forum, and a long-time customer of Bitdefender. I am unhappy that when browsing the categories, you cannot see which ones have new topics. You have to open each…
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Can I remove 'Exceptions' added to Web Protection prior to the Bitdefender call blocking fix?
I'm a 'Newbie' here: When I subscribed to Bitdefender a few months ago, I found that my 'FaceTime' and 'WhatsApp' calls would then not connect on my household iPhones and iPad. I added exceptions for both of these Apps, using my MacBook Pro on Bitdefender Centra, which did not helpl. Recently Bitdefender provided an update…
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I am concerned, is this safe
Gen.Variant.Johnnie.251132 was found in Logic_x86. DLL file
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Bitdefender CPU usage is abnormally high
Bitdefender is at all times using a minimum of 30-40% right after boot. This however often goes above 60-80% as time goes on. I can’t even imagine what it would be using so much CPU for, and it stops me form working and playing most games as they can barely run anymore. What can I do to fix it? Processor Intel Core…
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I noticed that the Bitdefender process can be easily killed
I noticed that the Bitdefender process can be easily killed, even at the R3 level. What if a malicious program damages the Bitdefender process? Bitdefender should strengthen its ability to protect itself.
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Unable to connect to the server
Getting a rather generic error message trying to install the BD agent on windows 10. I have no proxy or VPN and have tried the steps in the https://www.bitdefender.com/consumer/support/answer/17225/ article including changing the DNS. Still getting the same error message. Have also tried rebooting the machine and support…
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My name is Nunzio and I use Bitdefender Free
Hi, I'm Nunzio, I'm Italian, and I live in Milan. I am an employee of Vodafone Italia and I am passionate about technology, IT and cybersecurity. For my personal PCs in the past I used the Bitdefender Plus product, then for some time I abandoned Bitdefender for other free products such as Comodo, Panda Free, Avast Free,…
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These files are being updated on a regular basis, should they be?
Plugins/e_sypw. Plugins/emalware. I need to know whether they are malicious or not.
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Contest | Expert answers - Ends June 25th!
Show off your cybersec know-how for the chance to win awesome prizes! Welcome to the second edition of Expert Answers! Starting tomorrow (May 26th) and ending on June 25th, we're giving you the chance to help others, show off your expert opinion and become one of the 5 winners of a $100 Amazon gift card each! Here's a…
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operating system support for Raspbian / Debian
I have a number of RaspberryPi devices in my home network that I would like to protect using Bitdefender. What are my options ?
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RTC Video PnP listener
Hi there, new member here with an interesting question, does anyone know what RTC Vide PnP listener is and what it does? My main concern is that it is malware of some type. Browsing the web does not really help as there appears to be no definitive answers. Some people say its a skype thing, I have checked with skype and…
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RTC Video PnP listener
Hi there, new member here with an interesting question, does anyone know what RTC Video PnP listener is and what it does? My main concern is that it is malware of some type. Browsing the web does not really help as there appears to be no definitive answers. Some people say its a skype thing, I have checked with skype and…
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Undetected sample
Hi i believe Bitdefender should detect this hope this is the right place to post https://www.virustotal.com/gui/file/a65cf7c5e2a740ff4d6a961967286fa947f5cfb989d1907029ce3ade27c3d5cd/detection
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How long
It has been1 hour or more trying to renew and I'm about to cancel and go with someone else
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Happy With Forum
I have only asked one question so far and it was answered promptly. I appreciate the forum very much because when I used Malwarebytes they had a forum. When I started using Bitdefender (which is infinitely better) I didn't see that a forum existed. That must have been when the old forum existed. I'm sure there are things…
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Bitdefender and rootkit removal
It is hoped that Bitdefender can strengthen its ability to remove rootkits during activities.
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How to whitelist (trust...) a Program/Folder!
Win 10- 64-bit, Bitdefender IS. I want to Whitelist 2 Trusted Programs- How do I do this?
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How to remove Bitdefender completely
Hi i have uninstalled Bitdefender Total security Trial from my pc, but Bitdefender files still remain in my program files folder, i even try to use uninstall tool but it fail to completed the installation. I am also unable to delete the files manually. Does anyone have a solution to remove Bitdefender completely. I am…
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There should be a 301 redirect
Hi there, there should be a 301 redirect from forum.bitdefender.com to the new community.bitdefender.com/en in order to redirect users with older accounts or rarely visit the forums and have the old one cached in the browsers visited site cache. A quick 301 redirect via htaccess would easily fix that up.
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[ENDED] Contest | Expert answers - Ends May 13th!
Update: We are happy to announce that our first ever community contest has come to a conclusion! The lucky and very skilled winners have been contacted with regards to their prizes. Congratulations to the winners again and stay tuned for a more contests and cool things to happen soon! Show off your cybersec know-how for…
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Share your experience of living in a unique time (COVID-19)
We'd like to open a discussion on how people are taking the necessary precautions during this unique time we are living in. How are you navigating this constantly changing and evolving situation? How was your life impacted by social distancing and/or working from home? Is it easy to adapt to these changes for you? What are…
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Surface Pro 7
Is it not possible to install Bitdefender/Total Security on this? I've a Surface Pro 7 i5-1035G4 -CPU @1.10GHz 1.50GHz 8gb ram I've seen it needs 1500MHz, 2gb ram. Why is it telling me my Surface Pro (bought last month) doesn't have 1500mhz? Apparently I'm missing a big clue here. Perplexed how it could be installed on a…
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Multi Device Multi Email
Can we use different email IDs on each individual devices to set-up bitdefender under the same purchased account?