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May I Attend the Darknet Online Presentation
I have visited the Darknet once just to see what it is like. I just got an advertisement pop up on my Facebook feed about an upcoming seminar on this subject. My question is, do I need to be associated with a formal company to attend or is typing in 'Independent' sufficient. Thank you.
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What Happened to the Help Forums?
And why do i have to log in 3 times just to get here?
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Now the laptop won't start.
I am a new user. I installed BD on a second laptop, uninstalled previous antivirus first. Laptop froze, then crashed and now won't even start. Help.
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Basic Bitdefender Questions
I heard Bitdefender has acquired behavior detection. If true, which product does it come with? I would also like to know about Bitdefender BOX. It says, Total security comes with BOX. Does this mean we have to pay for two Bitdefender products or just one?
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First scan is running in background how can I find it.
Hello, first post here sorry if it is in the wrong place, there were too many options :) I installed Bitdefender Total Security and it started its first (recommended) scan. I set it to work in the background but now I do not know how to find it, or even if it is still scanning, any ideas? Thanks Kevi
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Windows 10 starts with blank screen
Hi! I was starting my laptop after skipping 1 day threats definition update (there used to like 3 to 5 update per day) and it went blank after Windows started. I logged in successfully but no Windows Interface or Background shown. I tried to restart explorer.exe but it cannot restart properly, need to run the file manually…
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Process + Service running in Task Manager
I use BitDefender Free Edition. I believe this should start automatically when I start the laptop. I wish to check that this is happening. Question: What is the name of the 'process' or 'service' that I should be able to see running (in Task Manager presumably) ?
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SO i made a mistake any advise on how to fix
so i bought this product as a renual yesterday and after entering it found out it was for mac and not PC devs can you help ?
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why the false free trial offer in the sign up and register page?
I almost love this app but as i just signed up via a proposed "90 day free trial" sign up screen that had a green button literally labelled "start 90 day free trial now" and found it to be non existent i am dumbfounded that Bitdefender would actually lie like this and use false advertising. what i was presented when i got…
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am I hacked? my cursor moves about wildly
my cursor is difficult to control. It glitches off and on, moving wildly and difficult to capture and move. also turning into a circle with 4 points that spins some times. I've done a complete win 10 system recovery wiping all data. Immediately installed bitdefender and ran check, scan found nothing. I've done checks of…
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90 Day Trial
I just downloaded 90 day trial but have a problem on my pc which need a re-install. I will lose the trial app along with other things I have installed - will I be able to reinstall the trial from Bitdefender site. I only have 1 device (PC) on which I am using.
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Does my Vizio smart tv need to be a protected device like my computer and smart phone?
Can a smart tv use the VPN for privacy like the computer/smart phone?
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is www.bitdefender.in an authentic wesite?
I searched Bitdefender India on google and saw www.bitdefender.in . I wish to confirm if the website is authentic or not.
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Problem with password-protected excel files
Hello! I installed bitdefender total security very recently, and since then I am unable to open any password-protected excel file. Every time I try to open a file it says: "We found a problem with some content in 'File name'. Do you want us to try to recover as much as we can? If you trust the source of this workbook,…
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Scrap mechanic on Steam
Afternoon all , just wondering if anyone else on here is having problems with Scrap mechanic, had the game on Steam 2 moths now but not able to play my system is new install Win 10 on 120gb ssd with a 500gb as secondary , 16gb ram AMD Ryzen 3 3200g with radeon vega graphics 3.6 GHZ any help appreciated popeye5328
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How to find the link to your Amazon review?
If you left a review on one of our products you can very easily find it again following these easy steps: #1 Go to your Amazon account: #2 On your account page scroll down until you find Ordering and shopping preferences and click on Profile #3 On your profile, you will find your review in the Community activity section…
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New here from South Africa Johannesburg 😁
My cyber name is Mimen. I've been using Bitdefender for probably 5 years or so. I live in Johannesburg South Africa. I used to work at a large local Mobile Network company. One of my interest for a long time has been computer and personal identity safety. Many years ago I was shocked to find out that the large majority of…
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Linksys Velop AX5300 + Bitdefender BOX | Speed Test
Posting for reference I recently upgraded my Internet service to AT&T's INTERNET 1000 (940Mbps). I also invested in a new mesh router, the Linksys - MX10 Velop AX5300. I was concerned that the Bitdefender BOX was going to slow things down, so I ran some tests. First, I set up the Linksys Velop AX5300 router up with a…
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No Camera Access
Hi, my windows applications cannot access the webcamera. I am running Windows 10 Pro and Bitdefender 2020 Firstly I went into the Privacy settings and "Video and Audio Protection" and added the application to the list. This did not work. Next I went into the "Video and Audio Protection" settings and switched off "Webcam…
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File Shredder on SSD
Over the years I was always told that using a secure file shredder on an SSD was unnecessary, you only needed to use that kind of tool on a HDD. Is this any different with the Bitdefender File Shredder?
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Camera toegang
Hoe geef ik apps zoals zoom en thuisscholings toegang tot camera? wordt geblokkeerd door bitdefender en moet vanwege verplichte aanwezigheid zichtbaar zijn
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at risk
my end points keep saying " not protected" , how do I remedy this?
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Not Happy With New Forum So Far
After over a week of trying, and with assistance from @Ovidiu L., I finally managed to gain access to this new Forum. I am a long time contributor to the old Forum, and a long-time customer of Bitdefender. I am unhappy that when browsing the categories, you cannot see which ones have new topics. You have to open each…
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Can I remove 'Exceptions' added to Web Protection prior to the Bitdefender call blocking fix?
I'm a 'Newbie' here: When I subscribed to Bitdefender a few months ago, I found that my 'FaceTime' and 'WhatsApp' calls would then not connect on my household iPhones and iPad. I added exceptions for both of these Apps, using my MacBook Pro on Bitdefender Centra, which did not helpl. Recently Bitdefender provided an update…
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I am concerned, is this safe
Gen.Variant.Johnnie.251132 was found in Logic_x86. DLL file
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Bitdefender CPU usage is abnormally high
Bitdefender is at all times using a minimum of 30-40% right after boot. This however often goes above 60-80% as time goes on. I can’t even imagine what it would be using so much CPU for, and it stops me form working and playing most games as they can barely run anymore. What can I do to fix it? Processor Intel Core…
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I noticed that the Bitdefender process can be easily killed
I noticed that the Bitdefender process can be easily killed, even at the R3 level. What if a malicious program damages the Bitdefender process? Bitdefender should strengthen its ability to protect itself.
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Unable to connect to the server
Getting a rather generic error message trying to install the BD agent on windows 10. I have no proxy or VPN and have tried the steps in the https://www.bitdefender.com/consumer/support/answer/17225/ article including changing the DNS. Still getting the same error message. Have also tried rebooting the machine and support…
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My name is Nunzio and I use Bitdefender Free
Hi, I'm Nunzio, I'm Italian, and I live in Milan. I am an employee of Vodafone Italia and I am passionate about technology, IT and cybersecurity. For my personal PCs in the past I used the Bitdefender Plus product, then for some time I abandoned Bitdefender for other free products such as Comodo, Panda Free, Avast Free,…
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These files are being updated on a regular basis, should they be?
Plugins/e_sypw. Plugins/emalware. I need to know whether they are malicious or not.