-
Let's talk Cyber Sec trend predictions for 2020 with our lead Product Marketing Manager!
Welcome to our first edition of Cyber Coffee with the Devs! Our aim is to bring you, the users, and us, the people behind Bitdefender face to face and develop a stronger connection via themed AMA's (ask me anything). Each month we will pick a theme and one of our colleagues will answer your questions based on that certain…
-
NVME Speed
I think it would be great if Bitdefender could fully support NVME speed. Although the technology is fairly new, having that speed can wonderful! The insider hub for Windows 10 already has several requests put in place. I checked and I didn't see anything on here directly relating to this so I thought I'd put in my own two…
-
How Bitdefender knows my passwords?
Hello, Bitdefender Internet Security informed that some of my passwords like windows user pass and router/wifi password are weak. How Bitdefender get access to these passwords? Thanks,
-
What happened
Had to restart and bitdefender went Away
-
Does Safepay allow Javascript
I have been using the Bitdefender VPN and Safepay to access bank websites with no problems. I just tried to sign up for a brokerage account and a button on the site did not work. I noticed some instructions on the site that said any browser using the site must allow Javascript. I am wondering if Safepay allows Javascriot…
-
What's new in version 24.0.12.72? Changelog?
Hello, what's new in version 24.0.12.72? Why doesn't Bitdefender disclose what has changed in the / changelog updates? I tried to look everywhere and didn't find it, in my opinion it's a lack of respect for the customer, not knowing what is being changed or added back in a product he bought.
-
Anti-tracker switch for Chrome grayed out
I just installed BD 2020 Antivirus Plus and cannot switch on (enable) Anti-tracker for Google Chrome? The anti-tracker switch for Google Chrome is grayed out. Bitdefender was installed before Google Chrome so I thought this might be the cause of the issue. I uninstalled and re-installed BD but bad luck. Is this a known…
-
How to disable notification
Hi! This message pops up every time I start my computer. I don't want to enable VPN. How do I disable this notification?
-
Capacity Usgae/Files Issue
On Sunday September 29th, I received a message that my hard drive was almost out of capacity. When I checked the Bitdefender program on my hard drive I found out that Bitdefender was using over 240 gig of file space. I called my local tech rep and we removed old logs as well as uninstalled and reinstalled Internet Security…
-
A request to allow the forum to be a real forum and not lock the topic or remove it because it is un
I would like to request that people be allowed to share their experiences with slow customer service or anything else of the sorts with out their topic being removed or locked so others can not see such things or share if they have had the same type of experience or not. Such feedback's can be a valuable tool for a company…
-
Dual Boot Same PC?
Hi, If I have a pc with windows 7 on one drive and windows 10 on another, would I have to use 2 of my licences or just 1 seeing how it's the same pc and only one version of windows can be loaded at a time? Thanks.
-
Bitdefender and Bitlocker
Hello, When I search for Bitlocker all that is returned are posts that are several years old. I have a couple of questions. 1) Does Bitdefender 2020 work well with Bitlocker(The latest Windows 10)? I saw several posts where there were a lot of read/write access with Bitlocker several years ago when using Bitdefender. 2) I…
-
Two Win7 HTPC's with Ceton TV tuners indistinguishable
I reported this problem on the 2019 product forum back in April, for my 5-seat license for Bitdefender Total Security. I have now upgraded all my machines to the latest 2020 version and the problem persists. Still uncorrected. The problem is that my two Win7 HTPC's both use Ceton TV tuner cards, which is a "network device"…
-
John Doe...?
I just took advantage of the offer to upgrade to Bitdefender 2020. After paying for the renewed subscription, I received an email (as seen below) where I'm addressed as 'John Doe'. I also noticed how there's a spelling error in the text. It says 'för12 MÅNAD' which looks quite odd. First of all how 12 and MÅNAD is written…
-
90 days free of Bitdefender 2020
Hello, This Bitdefender Total Security 2020 90 days promo appears not to be working because after entering the required info I always get "Invalid page" https://www.bitdefender.com/media/html/consumer/new/get-your-90-day-trial-opt/index.html Could you please advise? Mtks in advance. Rgds
-
Scan jumping to completion
Hi All, I just had a quick question, Whenever i run a scan it will get to between 20-30% and then jump to scan complete, no issues found. I just wanted to check if this is expected, As i remember it used to climb towards 100%? Kind regards,
-
NO SUPPORT AT ALL FROM BITDEFENDER
I have sended several messages to Bitdefender support, because I want to cancel autorenewal. I got no answer at all from Bitdefender support. Completely NO SUPPORT AT ALL. Very bad. I never experienced such bad support. This is realy terrible. I am worning everyone for buying mobile security on phone. There is no simpel…
-
Code remnant removal
I have decided against installing the free version of Bitdefender. I am now constantly receiving the following message whenever I boot my computer however: "Do you want to allow this app to make changes to your device?" Even though I reply "NO" each time, Windows 10 continues to ask me this question whenever I start my…
-
2 open tickets, no respond
I have 2 open tickets and i still get no answer both of them and my issue still exists. (One of them opened by chat support technician..) 1'st; Dear Sasun Tolayan, Thank you for contacting Bitdefender Customer Care. This is an automated reply to confirm that we have received your request, and that we are working on…
-
How To Fix No Internet Connection Once Bit-defender Is Installed
when you call the help line they want to charge you over a hundred dollars to link into your system and press one button so I am going to tell you how to get bitdefender working when you can not log into bit defender central from your bit-defender application (after application has been installed but wont open central type…
-
I Am Furious With Bitdefender
I am furious with Bitdefender. After installing their trial security software on my Samsung mobile yesterday, today I discover all my data on the 32 gbytes SD card has been removed and the card is no longer accessible, either in my mobile or on my computer. This software is supposed to protect my information, NOT delete…
-
Virus Definition Offline Update
Is there a way to update the virus definition of a device without any internet connection. For example, to download the virus definition file on to a folder, then transfer to android devices and finally update the virus definition? Thanks Max.
-
Annoying Event Notifications
Love the product How do I trun off the audible notifications every time there is an event or update or security report? I have turned off all alerts in the settings and yet they continue! Windows TaDa sound going off constantly! Any help greatly appreciated
-
Bit Defender And Malwarebytes
Having had a discussion about BD TS and MBAM Pro running together on computer in The New Bitdefender forums I would like to know if there is any advantage or disadvantage of running Bitdefender Mobile Security and Malwarebytes Anti-Malware Mobile at the same time on mobile devices? I have them both enabled at present on…
-
Does Trojan.gingermaster.aw Affect Jellybean?
Does Trojan.GingerMaster.AW affect JellyBean or was it fixed already? Thanks
-
Bitdefender Clueful - Report About A New Bug
I've tried to submit a ticket about this bug on Bitdefender's website but, since I don't have a serial number, it wouldn't let me. By the way, you should stop sending people to that support page from inside the Clueful app if you know they won't be able to submit the ticket, just saying ... Anyway, I installed Clueful a…
-
Awesome Application
well, I am very fond of using this application. BitDefender offers a free 30 day antivirus software that allows you try it before you buy it. You will have to supply some personal information before you can download it.
-
Is Your Support Page Even Working?
Since I am getting no answer on this forum about my problems, I tried to open a case on the support page and filled all the fields, and I always get the message "Your request could not be submitted at this moment. Please try again in a few minutes" Well, I tried for hours to no avail! Is this the kind of support you give?…
-
Does Total Security 2013 Include Bd Mobile?
Hey everyone, I purchased the 2013 Total Security suite which in its description states: protect mobile devices from loss/theft. So I'm pretty sure I should have a key for BD Mobile, however when I type in my key for 2013TS it says Invalid Key. Is it included? And where should I find it? Cheers!
-
Device Cannot Sign-in To Bd Servers After Buying Premium
Hi, Today i bought the premium licence and made a bitdefender account. Since then i get te sign-in error When i try to sign-in i get te message: the server encountered a problem while processing your request. Please try again later. This is since this morning after activating my BD Mobile Security Premium. Please advise,…