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Windows 10 starts with blank screen
Hi! I was starting my laptop after skipping 1 day threats definition update (there used to like 3 to 5 update per day) and it went blank after Windows started. I logged in successfully but no Windows Interface or Background shown. I tried to restart explorer.exe but it cannot restart properly, need to run the file manually…
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Process + Service running in Task Manager
I use BitDefender Free Edition. I believe this should start automatically when I start the laptop. I wish to check that this is happening. Question: What is the name of the 'process' or 'service' that I should be able to see running (in Task Manager presumably) ?
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SO i made a mistake any advise on how to fix
so i bought this product as a renual yesterday and after entering it found out it was for mac and not PC devs can you help ?
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why the false free trial offer in the sign up and register page?
I almost love this app but as i just signed up via a proposed "90 day free trial" sign up screen that had a green button literally labelled "start 90 day free trial now" and found it to be non existent i am dumbfounded that Bitdefender would actually lie like this and use false advertising. what i was presented when i got…
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am I hacked? my cursor moves about wildly
my cursor is difficult to control. It glitches off and on, moving wildly and difficult to capture and move. also turning into a circle with 4 points that spins some times. I've done a complete win 10 system recovery wiping all data. Immediately installed bitdefender and ran check, scan found nothing. I've done checks of…
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90 Day Trial
I just downloaded 90 day trial but have a problem on my pc which need a re-install. I will lose the trial app along with other things I have installed - will I be able to reinstall the trial from Bitdefender site. I only have 1 device (PC) on which I am using.
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Does my Vizio smart tv need to be a protected device like my computer and smart phone?
Can a smart tv use the VPN for privacy like the computer/smart phone?
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is www.bitdefender.in an authentic wesite?
I searched Bitdefender India on google and saw www.bitdefender.in . I wish to confirm if the website is authentic or not.
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Problem with password-protected excel files
Hello! I installed bitdefender total security very recently, and since then I am unable to open any password-protected excel file. Every time I try to open a file it says: "We found a problem with some content in 'File name'. Do you want us to try to recover as much as we can? If you trust the source of this workbook,…
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Scrap mechanic on Steam
Afternoon all , just wondering if anyone else on here is having problems with Scrap mechanic, had the game on Steam 2 moths now but not able to play my system is new install Win 10 on 120gb ssd with a 500gb as secondary , 16gb ram AMD Ryzen 3 3200g with radeon vega graphics 3.6 GHZ any help appreciated popeye5328
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How to find the link to your Amazon review?
If you left a review on one of our products you can very easily find it again following these easy steps: #1 Go to your Amazon account: #2 On your account page scroll down until you find Ordering and shopping preferences and click on Profile #3 On your profile, you will find your review in the Community activity section…
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New here from South Africa Johannesburg 😁
My cyber name is Mimen. I've been using Bitdefender for probably 5 years or so. I live in Johannesburg South Africa. I used to work at a large local Mobile Network company. One of my interest for a long time has been computer and personal identity safety. Many years ago I was shocked to find out that the large majority of…
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Linksys Velop AX5300 + Bitdefender BOX | Speed Test
Posting for reference I recently upgraded my Internet service to AT&T's INTERNET 1000 (940Mbps). I also invested in a new mesh router, the Linksys - MX10 Velop AX5300. I was concerned that the Bitdefender BOX was going to slow things down, so I ran some tests. First, I set up the Linksys Velop AX5300 router up with a…
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No Camera Access
Hi, my windows applications cannot access the webcamera. I am running Windows 10 Pro and Bitdefender 2020 Firstly I went into the Privacy settings and "Video and Audio Protection" and added the application to the list. This did not work. Next I went into the "Video and Audio Protection" settings and switched off "Webcam…
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File Shredder on SSD
Over the years I was always told that using a secure file shredder on an SSD was unnecessary, you only needed to use that kind of tool on a HDD. Is this any different with the Bitdefender File Shredder?
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Camera toegang
Hoe geef ik apps zoals zoom en thuisscholings toegang tot camera? wordt geblokkeerd door bitdefender en moet vanwege verplichte aanwezigheid zichtbaar zijn
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at risk
my end points keep saying " not protected" , how do I remedy this?
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Not Happy With New Forum So Far
After over a week of trying, and with assistance from @Ovidiu L., I finally managed to gain access to this new Forum. I am a long time contributor to the old Forum, and a long-time customer of Bitdefender. I am unhappy that when browsing the categories, you cannot see which ones have new topics. You have to open each…
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Can I remove 'Exceptions' added to Web Protection prior to the Bitdefender call blocking fix?
I'm a 'Newbie' here: When I subscribed to Bitdefender a few months ago, I found that my 'FaceTime' and 'WhatsApp' calls would then not connect on my household iPhones and iPad. I added exceptions for both of these Apps, using my MacBook Pro on Bitdefender Centra, which did not helpl. Recently Bitdefender provided an update…
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I am concerned, is this safe
Gen.Variant.Johnnie.251132 was found in Logic_x86. DLL file
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Bitdefender CPU usage is abnormally high
Bitdefender is at all times using a minimum of 30-40% right after boot. This however often goes above 60-80% as time goes on. I can’t even imagine what it would be using so much CPU for, and it stops me form working and playing most games as they can barely run anymore. What can I do to fix it? Processor Intel Core…
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I noticed that the Bitdefender process can be easily killed
I noticed that the Bitdefender process can be easily killed, even at the R3 level. What if a malicious program damages the Bitdefender process? Bitdefender should strengthen its ability to protect itself.
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Unable to connect to the server
Getting a rather generic error message trying to install the BD agent on windows 10. I have no proxy or VPN and have tried the steps in the https://www.bitdefender.com/consumer/support/answer/17225/ article including changing the DNS. Still getting the same error message. Have also tried rebooting the machine and support…
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My name is Nunzio and I use Bitdefender Free
Hi, I'm Nunzio, I'm Italian, and I live in Milan. I am an employee of Vodafone Italia and I am passionate about technology, IT and cybersecurity. For my personal PCs in the past I used the Bitdefender Plus product, then for some time I abandoned Bitdefender for other free products such as Comodo, Panda Free, Avast Free,…
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These files are being updated on a regular basis, should they be?
Plugins/e_sypw. Plugins/emalware. I need to know whether they are malicious or not.
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Contest | Expert answers - Ends June 25th!
Show off your cybersec know-how for the chance to win awesome prizes! Welcome to the second edition of Expert Answers! Starting tomorrow (May 26th) and ending on June 25th, we're giving you the chance to help others, show off your expert opinion and become one of the 5 winners of a $100 Amazon gift card each! Here's a…
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operating system support for Raspbian / Debian
I have a number of RaspberryPi devices in my home network that I would like to protect using Bitdefender. What are my options ?
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RTC Video PnP listener
Hi there, new member here with an interesting question, does anyone know what RTC Vide PnP listener is and what it does? My main concern is that it is malware of some type. Browsing the web does not really help as there appears to be no definitive answers. Some people say its a skype thing, I have checked with skype and…
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RTC Video PnP listener
Hi there, new member here with an interesting question, does anyone know what RTC Video PnP listener is and what it does? My main concern is that it is malware of some type. Browsing the web does not really help as there appears to be no definitive answers. Some people say its a skype thing, I have checked with skype and…
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Undetected sample
Hi i believe Bitdefender should detect this hope this is the right place to post https://www.virustotal.com/gui/file/a65cf7c5e2a740ff4d6a961967286fa947f5cfb989d1907029ce3ade27c3d5cd/detection