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Scan jumping to completion
Hi All, I just had a quick question, Whenever i run a scan it will get to between 20-30% and then jump to scan complete, no issues found. I just wanted to check if this is expected, As i remember it used to climb towards 100%? Kind regards,
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NO SUPPORT AT ALL FROM BITDEFENDER
I have sended several messages to Bitdefender support, because I want to cancel autorenewal. I got no answer at all from Bitdefender support. Completely NO SUPPORT AT ALL. Very bad. I never experienced such bad support. This is realy terrible. I am worning everyone for buying mobile security on phone. There is no simpel…
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Code remnant removal
I have decided against installing the free version of Bitdefender. I am now constantly receiving the following message whenever I boot my computer however: "Do you want to allow this app to make changes to your device?" Even though I reply "NO" each time, Windows 10 continues to ask me this question whenever I start my…
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2 open tickets, no respond
I have 2 open tickets and i still get no answer both of them and my issue still exists. (One of them opened by chat support technician..) 1'st; Dear Sasun Tolayan, Thank you for contacting Bitdefender Customer Care. This is an automated reply to confirm that we have received your request, and that we are working on…
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How To Fix No Internet Connection Once Bit-defender Is Installed
when you call the help line they want to charge you over a hundred dollars to link into your system and press one button so I am going to tell you how to get bitdefender working when you can not log into bit defender central from your bit-defender application (after application has been installed but wont open central type…
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I Am Furious With Bitdefender
I am furious with Bitdefender. After installing their trial security software on my Samsung mobile yesterday, today I discover all my data on the 32 gbytes SD card has been removed and the card is no longer accessible, either in my mobile or on my computer. This software is supposed to protect my information, NOT delete…
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Virus Definition Offline Update
Is there a way to update the virus definition of a device without any internet connection. For example, to download the virus definition file on to a folder, then transfer to android devices and finally update the virus definition? Thanks Max.
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Annoying Event Notifications
Love the product How do I trun off the audible notifications every time there is an event or update or security report? I have turned off all alerts in the settings and yet they continue! Windows TaDa sound going off constantly! Any help greatly appreciated
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Bit Defender And Malwarebytes
Having had a discussion about BD TS and MBAM Pro running together on computer in The New Bitdefender forums I would like to know if there is any advantage or disadvantage of running Bitdefender Mobile Security and Malwarebytes Anti-Malware Mobile at the same time on mobile devices? I have them both enabled at present on…
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Does Trojan.gingermaster.aw Affect Jellybean?
Does Trojan.GingerMaster.AW affect JellyBean or was it fixed already? Thanks
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Bitdefender Clueful - Report About A New Bug
I've tried to submit a ticket about this bug on Bitdefender's website but, since I don't have a serial number, it wouldn't let me. By the way, you should stop sending people to that support page from inside the Clueful app if you know they won't be able to submit the ticket, just saying ... Anyway, I installed Clueful a…
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Awesome Application
well, I am very fond of using this application. BitDefender offers a free 30 day antivirus software that allows you try it before you buy it. You will have to supply some personal information before you can download it.
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Is Your Support Page Even Working?
Since I am getting no answer on this forum about my problems, I tried to open a case on the support page and filled all the fields, and I always get the message "Your request could not be submitted at this moment. Please try again in a few minutes" Well, I tried for hours to no avail! Is this the kind of support you give?…
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Does Total Security 2013 Include Bd Mobile?
Hey everyone, I purchased the 2013 Total Security suite which in its description states: protect mobile devices from loss/theft. So I'm pretty sure I should have a key for BD Mobile, however when I type in my key for 2013TS it says Invalid Key. Is it included? And where should I find it? Cheers!
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Device Cannot Sign-in To Bd Servers After Buying Premium
Hi, Today i bought the premium licence and made a bitdefender account. Since then i get te sign-in error When i try to sign-in i get te message: the server encountered a problem while processing your request. Please try again later. This is since this morning after activating my BD Mobile Security Premium. Please advise,…
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Safebox Is Still Dysfunctional After Months Of Trying To Use It
I have been contacting you for months about Safebox being inoperative. I just tried using it again. My 3 test files I had in my desktop sync folder showed the green dot as soon as I placed them in the folder. They are supposed to be red for unsynced and blue for syncing. One file was almost 1 gig. There is no way it synced…
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Bitdefender Customer Care Is Unreachable
http://www.bitdefender.com/support/contact-us.html permanently says: "Your request could not be submitted at this moment. Please try again in a few minutes." http://www.bitdefender.com/support/chat-support.html offered to take a message and sent this reply: On 11/21/2012 10:00, Bitdefender Support Team…
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Discount Question
I saw that in the Play Store in the app description: https://play.google.com/store/apps/details?...e=search_result it says ”Introductory offer: 30% OFF regular price for a limited time.”, but when I try to upgrade there is a price of 7,45 euros (6,26 + Taxes) and it doesn't say anything specific about the discount. So what…