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Rescue Cd Download
Hello, Bitdefender managed to render my pc useless this morning via the Gen:Trojan.Heur.Vundo non-virus. I managed to pick up a couple more while trying to run the online scan tool. Now my pc won't boot at all. How do I download a rescue cd for Antivirus 2008? I'm on XP SP3.
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How To Add Cookies To White List
BD antivirus 2008. how do i add cookies from www.cdfreaks.com so that bitdefender doesn't delete them all the time?
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P2p Problem!
Im useing Bit-Defender 2008 Total. Im running Vista Home Premium (64bit) I restarted my pc and ran the updates as microsoft tell me too (a) Once I logged back in my pc's P2P/File moniter is switched off. I can delete temp files, or re-enable the moniter. Ive run bit defender and microsoft malware removers. Scanned my…
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Spam Under Bit Defender Banner!
What's with all the special messages to BD users that turn out to be **** sites! Where are they getting the e-mail addresses?
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Rootkit - Blink Professional Edition
Hi BitDefender detects the Blink Professional Edition as a rootkit.
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Treat Mails With A Certain String In The Subject Lins As Spam
Dear friends, I receive a lot of spam mails with a certain string (my email address) in the subject (re) line. Can I tell Bitdefender Internet Security 2008 to treat these mails as spam? Thank you for every assistance. Henry
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Fierwall Initialization Failed
Hi, All of a sudden my bit defender fire wall initialization failed after I connected my laptop to office network. I cannot see the Firewall options at all (please see attachments). I keep getting this message box to restart the program and I restart nothing happens. My Netzone is not scanning, my file zone is working. Any…
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Firewall Enable
My apologies if there is a posted fix to this problem. If someone can point me there (if I ever find my way back to this location!), I am more than happy to read it. In brief, we have a 2002 Dell Inspiron, Windows XP Home (2002 version, I assume, since it came with the computer). We also have BitDefender InterNet Secutiry…
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Urgent! - Openoffice 3 False Positive?
Hi, BitDefender AV is consistently deleting a needed OpenOffice 3 file: icuin36.dll, saying it is infected with a trojan: Trojan.Generic.1607810 This problem is even keeping from re-installing the program. Oh yeah, and I can't do my homework or my job! Please address ASAP! THANKS so much for your time, ~ap
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Trojan In Firefox
Everything was fine yesterday. This morning, BitDefender AV 2008 decided that the Firefox file nssutil3.dll was a trojan (specifically TROJAN.GENERIC.1607990) and deleted it. Now, Firefox won't start. I tried redownloading and re-installing Firefox. When the exe starts to extract the files for installation, Bitdefender…
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Real Time Protection
Hi, I have been using Bit Defender Internet Security 2008 and have not encountered any problem up to a worrying message I noticed today: "Bit Defender real time protection is not available". The associated activation radio button is displayed greyish. How can I restore this protection ? Any sound advice will be most…
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Need Help!
BitDefender Log File !!!!! Product : BitDefender Antivirus 2008 Version : BitDefender UIScanner v.11 Log date : 13:52:15 08/04/2009 Log path : C:\Documents and Settings\All Users\Application Data\BitDefender\Desktop\Profiles\Logs\deep_scan\1239169935_1_02.xml Scan Paths:Path0000: C:\ Scan Options:Scan for viruses : Yes…
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Cannot Seem To Get Responses Or Help!
Hello- Though my product is not 2009, I see activity on this board. Yesterday I posted a request for renewal help on Home & Home Office Protection--> Old Products and no replies from tech support. Please see that post for details, but summary is that I need to know when my renewal is due, can NOT get a reply from an…
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Disappointing Support
Several days ago I posted an inquiry about a problem with "enabling the firewall" on BD Internet Security 2008. I also contacted "Support@. . ." Neither the "promised" reply within 48 hours from Customer Care nor information through this forum have yet appeared. In trying to find answers to my questions on the web before I…
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For All Of You Who Have Problems With Bd
Hi BD released a new version of BIS 2009 on 3rd of this month, probably they have released new versions of BTS as well. try this out. Hemanth
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Eliminate The False Positives
Hi could you please eliminate all the false positives as reported by AV Comparatives? A list of the false positives detected by BitDefender Anti-Virus is on page 16 in the following file. http://www.av-comparatives.org/images/stor...vc_report21.pdf a billion thanks if you do this!!! Hemanth
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Cannot Update Bd 2008
Hello, I posted a request for help about 10 days ago and I have not received a response. I am still having problems: Bit Defender 2008 will not update! Further to this my internet browser gets hijacked when I try to use internet search engines (such as google, Yahoo, etc...) I get redirected to spam wedsites. Lastly if I…
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Very Frustrating Bd 2008 Av Problem
Here's the story. Had been running BD AV 2008 fine for a year and had been keeping it updated pretty regularly. No problems. My annual license expired and it was time to renew. Upon renewing the only thing I could renew to was BD AV 2009. Downloaded and tried to install, but since the machine is running W2K vs 2009 cannot…
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Conflictor Worm?
Hello, please Help I believe I have might have the Conflictor worm (although I am unsure!) For a little while before April 1st my internet browser was trying to reroute to other web pages when searching through any search engine ( like google). However when directly typing in the address the correct website will finally…
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Windows Defender/windows - Update - Firewall
Hi Windows Defender can't check for updates with BitDefender firewall on...wonder, because it is on your white list...so crap... The same for Windows Updates as well! Which programmes to allow to make them connect to the Internet? Why can't you just release patches for the bugs?!
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Gen:Trojan.Heur.Vundo
I am also infected with the Gen:Trojan.Heur.Vundo virus. I am running Windows Vista Business 64bit I have tried to scan from safemode but I am unable to start bitdefender in safemode Here is my log scan, please help!!! <?xml version="1.0" encoding="utf-8"?> <?xml-stylesheet type="text/xsl" href="C:\Program…
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I Have 2 Trojan's That I Cannot Delete
I ran a scan tonight of my computer and 3 problems were found, one was able to be deleted, but the other two would not delete. I went through the steps found here: http://forum.bitdefender.com/index.php?showtopic=3575 I completed step one but they were still there, I attempted step 2, but I cannot locate the files…
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Can't Delete Trojans
Hi everybody, I was wondering if anyone would know how I can get rid of trojans on my computer. I did a deep scan and everything was cleared up except something called trojan.downloader.js.mm which failed to delete as the 'file is is in an archive.' I'm not really sure what all of this means (!) but I just want to get rid…
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Delete Failed (file Was In An Archive)
Hello bitdefender support forum: Was hoping anyone would be able to assist on the specific removal of the trojan(s) problem within an archive. Thank you for any support. Log file: BitDefender Log File !!!!! Product : BitDefender Total Security 2008 Version : BitDefender UIScanner v.11 Log date : 08:36:29 29/03/2009 Log…
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Hi Help Me
hi sorry for my bad language i m frery weak in english langauge i need help my pc is slow this hijack log Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 01:28:39 ص, on 27/03/09 Platform: Windows Vista SP1 (WinNT 6.00.1905) MSIE: Internet Explorer v7.00 (7.00.6001.18000) Boot mode: Normal Running processes:…
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Turning Off "ping" (echo)
Help with BDIS 2008 needed. I can't turn off ICMP ECHO (ping). I do go to the Settings, Firewall, Advanced, and click "Block all ICMP Traffic" but ping answer remains active. I have been testing this with http://www.grc.com/default.htm ShieldsUP. I would expect the blocking of all ICMP traffic to stop my computer from…
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Bit Defender 2008 Install Issues On 32 Bit Vista Home Premium
I just tried to do a fresh install of BitDefender 2008 Total Security on my new Toshiba Satellite laptop with Vista Home Premium 32 bit edition. The software will install, but it cannot find the update server. The internet connection is working and windows firewall is disabled. I've already tried the manual update dowload…
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Can't Post Log File In Log Analysis Forum
I get the following error: http://forum.bitdefender.com/index.php?act..._post&f=105 It says I do not have permission to start a thread in this forum. I already did all that HiJack crap, but I don't want to post the log file in the wrong place!
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Is Trojan Heur Ab3cc3f1f1 A Fp?
Hello, My BD 2008 is telling me I've got Trojan Heur AB3CC3F1F1 and has quarantined the infected exe file. From browsing around this forum it seems that I should upload the infected file for checking. Assuming I should do this, is the forum upload working for exe files yet or should I try rapidshare (and is it easy to…
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Netzone Firewall Stealth Not Working Gamesafe
I'm a newbie gamesafe user. After instillation netzone is Xed out. Firewall & stealth not working. Firewall error code 2. Please help Support site has no docs on any issue for gamesafe, what's up?