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Firewall Cp Issue
I'm using Antivirus 2009, and need to disable my firewall. There's no firewall tab in my advanced settings menu, I know that there's a firewall up on my computer, and BitDefender is the only program I have that would, in fact, have a firewall. Is there some reason it's not showing up in my control panel? How the heck do I…
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Deleted Files 'nativeimages'
When I discovered that the 9 files detected as virus by my BitDef were actually a false positive, I had in the meantime already deleted them from my computer! Can anybody please tell me how to restore or reinstall them?? And are those files important for the system?? All were located in 'C:\Windows\assembly\NativeImages'…
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What Does Bd Mean By "message Number"?
When we get the messages about BD not being able to delete Inbox messages because they are archived, in many cases it just puts out a message number without any message text, so it is unclear what that "message number" means. For instance, is message # 30 in fact the 30th group of records in the Inbox starting with "From -…
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Password Issue Noted By Bitdefender
I have two computers, a desktop, hp a1410, and a new Eee notebook. I installed Bit defender on both of these computers. After installation on the hp desktop I encountered a situation where Windows was asking me for a password, and I had never assigned either an Administrator or User password to the system. I was stumped…
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Firewall Rules Issue
Finally after many installations BDIS 2009 works fine (close to default settings) on VISTA HOME PREMIUM 32b. I've noticed that everytime I open my local or wireless connection, Firewall Rules are not respected if Windows DHCP is on. But if IP address is specified manually Firewall rules are OK. (Firewall settings is on…
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Cannot Upfate Bd Internet Security 2009
Hi, I have just purchased Internet Security 2009 and I can't update it at all - and haven't since I installed it. The windows firewall is disabled. I also disabled the BD Firewall to see if that "fixed" the issue - but it didn't. I cannot to internet using all other applications and browsers. At the moment, this is making…
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How To Train Bd Spam Bayesian Filter?
Hi, I'd like to know how to train the bayesian filter of BD 2009. The toolbar in Thunderbird does not work (it did not work even with BD 2008), but in 2008 it was possible to execute a training wizard from the Security Center. In BD Internet Security 2009 I cannot find anymore the training wizard in the Security Center...…
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Updates Stay The Same
Hello, I recently wiped BitDefender off my computer and now after hours of trying to get it to work, I managed it. But when I try to use the automatic update, It downloads the package but doesn't install it. Since my internet is very slow, I took me 5 hours to update but it didn't change the 'Last update' date (1/9/2009)…
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Trouble Scanning With Bitdefender When Second Hd Is Installed
Ok, I have BitDefender Antivirus 2009 it had been working good but when i install a second Harddrive it will not scan. It either just freezes up or it turns grey and says services are not responding and to restart. I can take out the Harddrive and i can scan fine....put it back in and it wont scan. I have tried multiple…
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Trojan.heur.5000ff0000
I'm running Vista 64 Home Premium addition and BD Antivirus 2009. This morning on both of my computers the BD scan found an infected file that it couldn't remove. The message was Gen:Trojan.Heur.5000FF000 - disinfection failed on 1 issues. Infected: <System>=>C:\WINDOWS\System32\mobsync.exe (memory dump). Is this a false…
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Slow Pc And Scans Don't Indicate A Problem
I first sent an email to technical support 3 days back with the attached file for their analysis as I had a very slow PC on Windows Vista but the scans indicated no problems. I then used live assistance and they upgraded me to Total Security (trial version) as I had 28 days left on Total Security 2008. He then indicated…
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Unable To Do Full Or Deep Scan With Bd 2009
I have installed BD 2009 (was a satisfied user of BD 2008 before) few weeks ago and every 2 days or so it started to dysplay critical warning "You have never scanned your computer for malware" message even though I do deep scan of my computer at least once every week. This is not the major problem through. The major…
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Trojan.fakeav.ki
I cannot destroy this virus: trojan.FakeAV.KI and even the BitDefender Technical Support cannot do anything. Any suggestion? I cannot even format the pc becuase the virus do something to the pc that is not showing the partition of the computer!!!! PLEASE....HELP HELP HELP
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Still Seeing Problems And Bugs In Version 2009
Havenot been on the forum some time but see the same problems and NEW ones still exists ! And read that there is Beta teating on version 2010 , Version 2009 still doesnot work , It will just repeat itself,its ridiculous...... As a buyer of a 3 user 2 Year license thought to check it out ,read nothing has changed since I…
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Are You Happy With Your Bd Product?
Hello all fellow BD clients or victims. I have set up a poll to give BitDefender an idea of how customers feel about BD product and more importantly customer service / technical support. I hope this poll is not removed and that freedom to express is respected as I dont want to take this poll outside of the forum and into…
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Local Security Settings In Advanced View ?
G'Day folks, I'm having one of these days where I cannot find things. In BDTS and BDIS 2009 - I need to know where the Local Security settings are which can be accessed in Basic View under the " Security Protection+ and the 1st option "Local Security" ! Where are they in the Advanced View, so I can change them from there,…
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Dashboard
So, when I open bitdefender and go to advance mode and I click on the dashboard, The file / Netword activity Bar graph that use to be displayed has disappeared... every once in a while I get a quick glimpse at it and then poof. off it goes. Is there a fix around that or a way to make it reappear?
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Everything Says Failed To Execute
All timed scanned are being cancelled cause it can't execute. Also manual scans are all failing to execute. Last time I had to re-install it to get it to work but now its doing it again. What's up? Edit: I got it, nvm.
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Quarantining Vista Files
After an update today, May 23, I noticed Bitdefender starting flagging "PresentationCore.ni.dll" as a Gen:Trogan.Heur.PT.FF97686868. As far as I can tell this file is part of windows Vista 64 as it lives in the windows assembly directory. Has anybody else had this issue today?
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How Could I Submit Amount Of Malware Samples To Your Viruslab?
Hi,Do you have a sample collection e-mail box or a ftp servers in order to collect new malwares found in the world?
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Gen:trojan.heur.pt.ff97686868
Today I did a deep scan and it found this trojan which could not be deleted. This exact trojan has been reported here before. This is a part of Windows Vista x64 system I'm not sure why its being marked as a virus. The scan also marked about 20 other system files as a virus I deleted them, but I'm not sure they're a virus…
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Can't Listen To Audio With Firefox
Since I installed Firefox, I cannot open audio archives or live programs.
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Firewall Blocking Backups
Neither my on-line back-ups (mozy.com) or reservation software back-ups (guestall.com) will run due to my firewall settings. Please advise how to enable these program actions in spite of the firewall. Thanks!
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Bit Defender Deleted Hijackthis
Bit Defender has just deleted my HijackThis executable saying it contains Trojan.Generic.1711109 I downloaded Hijackthis from trendsecure.com via Malwarebytes forum administrator so I'm hoping it was a genuine download. Has anyone else had this happen?
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Removing Trojan.generic Definition
Is there a way for me to remove a definition (Trojan.Generic.xxxxx) so that BD stops with the false positives on files I know are good? BD detects about 10 files on my system that I KNOW are good. I know I can add the files to the exclusion list, but the false positives are getting old. Thanks.
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Preventing User From Being Listed As Spammer
Maybe this is a suggestion for the 2010 version: a certain percentage of spam messages have been fudged to make my own ID show up as the sender. If I click on "Is Spam", my own ID gets added to the list of spammers, and I have to go into the list to remove myself! It would be very nice if you could add a test to make sure…
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Bitdefender Denied Access To File Trojan.autorun.inf
Hi, My bitdefender always deleted the autorun.INF virus, but for a week now, it cannot. It is updated, but when it tries to delete the files, It says access to file is denied. What can be done? I even completely formatted my USB, but I guess the virus is on my laptop now, as it comes again.
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Trojan.pws.onlinegames.kccu
Several days ago, i shocked, my Kingston 4GB Thumb Drive was infected by a virus. How i know it? My Thumb Drive empty, but still have 146MB on it. (use properties). i have try using ADRC to recover my deleted files (i guess so..) unfortunately, i cannot find it. I am very disappointed because any anti-virus software i have…
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Trojan.generic.1428003
Hello Everyone, I just downloaded a trial version of bit defender 2009 complete package..and scaned my system. I found Trojan.Generic.1428003 in D: \sytem volume information.\.\.... and my bit difender is unable to disinfect the file and also cant delte the file I tried to clear the system volum information via system…
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Advanced Settings In Firewall
Hi are advanced settings in Firewall such as Block Port Scans and Intrusion Detection System active, when the Firewall is disabled? thanks