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Installation Error
I am trying to install bitdefender on Windows Vista. I am getting the following error: an error occured installing the package. windows installer returned '1620' The software won't install. How do I correct This?
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Why Does Bd Delete Files, When Set To Disinfect?
As I can see there's no first and second action to choose when a file is infected anymore. Earlier when I set BD to disinfect on first action and quarantine on second action, BD still deleted the files. When I now set BD to disinfect it also deletes. Wouldn't it be much wiser to quarantine files automatically when…
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Keeping Cookies I Want?
Each time I do BD deep system scan all my cookies are deleted and I have to long on to the websites I am a member of all over again. Not a terrible problem but a bit of nuissance. is there a way to exclude "good" cookies from being deleted by deep scan? Any advice will be appreciated!
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Firewall Stopped Working Without Giving A Warning.
Last night i noticed,that my bitdefender Firewall is not working. It showed that its activated,no critical message showed a warning ,windows said firewall is activated and i was able to chagne program rules and it asked for programs to block access or grant it to the internet. Unfortunately whatever the rules were,access…
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Bitdefender Can Not Remove Trojan
Can anyone tell me why BitDefender can not remove these trojans out of my computer?
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How Can I Change Mail Port To 587
I need to change BDIS2009 to use port 587 for outgoing mail since that is forced via ISP Comcast... Could someone point to to the instruction to do this? I've heard from a friend that this can be done in BDIS2009.... TIA Ren
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A Quick Question
I've seen quite a few people listing their version of BitDefender 2009 as 12.0.12.1. My version says 12.0.12 for Vista SP2 32 bit, without that "1" at the end. I'm just curious if this is normal or did I miss some major update? Although I don't see how I could've missed a major update, since I've been online every day.
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My Laptop Freeze
I Bought a Total Security 2009 for my laptop (Vaio VGN-FW190) with Windows Vista Service Pack 1 but a ###### problem cause my sustem freeze each ~1 hour sometime I do nothing and it happens again,I also formated everything and installed everything again, but the matter still with me. recently I removed the Total Security…
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Last System Scan You Started Was Aborted Before It Finished
I occasionally get the message "Last system scan you started was aborted before it finished." I know the scan finished, because I watched it finish! Is anyone else having this issue? Is there a fix? I'm running Vista x64.
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I Can't See Virus Log
When in my antivirus tab with the scans listed, I can't right click and get into my logs. Any ideas why since it has been working for a year now without this happening. I can't find the virus logs anywhere. " />
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Bitdefender Anti Phishing Toolbar
Cant get my anti phishing toolbar to work properly. I have uninstalled and reloaded (bdantivirus 2009) and still having problems. I have disabled Ie8 phishing/in private browsing & my google search box. I can pull up the help & about menus but not my whitelist,setting etc.. I run vista 64 bit home prem. Some times I'll…
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Bd Internet Security 2009 Firewall Error
Hello everyone. I recently had a problem with the issue of the Bit Defender task tray icon not starting up. After making a service become Automatic it fixed the problem but there was another issue . Bit Defender's firewall won't start itself. I've tried to re-install Bit Defender with no luck, the error response I get when…
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Bitdefender Internet Secutity Key?
Hi, I am using Bitdefender Internet security but my PC is now to slow.Can I download Bitdefender antivirus and use the same key(I have 363 subscription days) to activate this software.
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Bd 2009 Won't Run On New Vista Laptop
Bitdefender Internet Security 2009 will not run on my brand new Dell Laptop running Vista Ultimate (32b). We have spent 5 days now trying to ge it to work and sent all requested files to Bitdefender (Case ID 200906011012117) but still now reply 4 days later. Can anyone help before I give up and claim money back? After…
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Trojans - No Action Possible
Both a virsu scan and a deep system scan identify the following Trojans Gen:Trojan.Heur.4201FE7B7B and Gen:Trojan.Heur.6320DF5A5A These are from files that have been on my computer for a long time and BD did not previously identify them. In addition, they are setup files downloaded from a very reputable company. Thank you…
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Scan Failed To Execute
Hi I cannot manually scan, keep getting the message 'scan failed to execute'. I'm running Vista Ult 64
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Cant Install Bdis 2009
Cant install bitdefender internet security 2009, i try install but appears: The setup process could not be completed due to an internal error, etc I clean the registry using CCleaner, but cant install. I uninstalled KIS using KIS removal tool.
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Issues With Internet Security 2009
Alright, I've been having a couple of issues with BitDefender Internet Security 2009, and I'd like to know how to fix them . 1: this one has been posted here before, and it's something I'd really like to see in 2010, a file that can be used for Windows Live Messenger's file transfer feature. This needs to be pointed to an…
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Getting Annoyed Now
Ok, used ********* internet security for years with no issues what so ever.. never had to sign up to support forums or even remotely fix anything with it I move over to bitdefender 2009 and well, i dame wish i didnt! I only moved over for the game mode. But in all honesty i think bitdefender is **** .. but i still paid for…
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When Will My E-mail Be Answered?
After finally getting a response on my e-mail to support@bitdefender.com, I sent a few logs and the communication was pretty good. I was told to zip and send some files which didn't exist on my harddisk so I had to send a new GMER log. I sent a new log a week ago, but haven't heard any thing since. [Ticket…
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Adware.generic.66327
I get the following upon doing a deep system scan -- "no action is possible". Thank you
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Antivirus 2009 Update Problem
Week ago I installed Bitdefender Antivirus 2009 on my laptop and in last two days my Bitdefender Antivirus has not been able to perform an upgrade. I tried both solution 1) Start-run.services.msc, etc... 2) Installing "update_unavailable_patch" Nothing helped. I don't have any firewall and I even tried to disable windows…
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I Can Not Remove Bitdefender 2010 Beta 2
Hello I can not remove bitdefender 2010 Beta 2 I used uninstall 2010 safemode ( can not remove ) And Used uninstall tool 2010 ( can not remove )
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And Another One.
Hi. We are running BitDefender Inter Security 2009 builf 12.0.12.1. and guess what...we to can not perform any scanning. I have installed "patch_tasks_system_32bit.exe" Without any luck. Please provide me with a solution or at least explanation - If you do not have a solution to the problem we will demand a refund and go…
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Windows Vista Users Please Read - Vista System Pack 2 Update Files Blocked
i just updated my vista to service pack 2 and while it was updating bitdefender blocked some files i know that im probably going to have to send the files to someone so could you please tell me how to access the files that were quarantined
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Internet Security 2009 Not Remembering...
Hi. I am currently previewing the trial version of IS2009 and am generally happy with the software. However, there are a couple of little irritants that keep popping up. 1. For whatever reason, the firewall keeps forgetting that I have already approved the internet connection for Superantispyware and it keeps asking me…
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Printer Sharing Bitdefender Total Security 2009
even since i installed bitdefender total security 2009 all my other computers in my house cannot access the printer or connect to it is theri certain setting the must be applied please some1 help
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Bitdefender Total Security 2009 Blocks Internet Connection
i installed BTS 2009 but im unable to connect to internet . it connects but immediately disconnects. i uninstallded and tried it connected nice.but i need to connect internet and have bitdefender in it...............plz help me ...................
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Threat Scanner And Ie 8
I am experiencing this problem that whenever i surf the web(friendster,facebook)bitdefender threat scanner fails and need to reinitialize.A problem report is needed to be sent to bitdefender afterwards.This problem does not occur when playing online games,only when surfing the internet.
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Update Question - No Response From Bd Support.
My BD 2008 Internet security is about to expire (2 days left). I saw the offer on the BD website ,that IS 2009 would be 39.95 for 3 PC's and 1 year. So i wanted to renew and went to my account and saw that the 1 year 3 PC's renewal would cost me 49.95. Now,i already use BD 2009,cause of the constant updates. I didnt see…