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Re-activation Question
In the past I had Eset Smart Security, and no matter how many time I format my Laptop and reinstall it, activation never fails. I have a 3 user license for my Eset Smart Security so as long as I am using it on only 3 computers at the same time. Im good.... Earlier this year, I purchased a 3 user license for Kaspersky…
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Cannot Turn Off Av Shield
Like all AV software BD likes to report false positives. In BD 2011 all I had to do was turn off the AV if I had issues running games that I know are perfectly clean. Well turning off Internet Security 2012 doesn't actually turn it off, so the program is basically a liar. I'm trying to play a game called Knytt Stories. It…
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Auto Scan Settings Changed
Hi all.. on the events tab, I keep getting multiple lines saying the "auto scan settings changed". Does anyone know why this occurs. thanks, chasefan26
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μtorrent Against Bitdefender
Hello! "The machine" is used for downloading torrents (μTorrent 3.0). Windows XP SP3 (with all updates). BDIS 2012 (15.0.36.1530) RU ...periodically DRIVER_IRQL_NOT_LESS_OR_EQUAL STOP: 0x000000D1 (0x00000001, 0x00000002, 0x00000000, 0xB7979C49) NDIS.sys - adress B7979C49 base at B7957000 DateStamp 4811C252 Following crash…
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You need to restart your system to complete the product update
and i am also getting sick of this CRAP as well
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Firewall Compatibilty
I have been battling a compatibility problem for six months and am at my wits end with BitDefender. I have researched this problem online with Google and Bing and found a significant number of people experiencing the same problem. There are incompatibility issues between BitDefender AV pro 2012 and the Comodo Firewall ....…
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No Notification Re Auto Renewal - Will It Happen?
I have had Bitdefender Antivirus for 5 or more years, it came on my new computer back then, each year I have up upgraded to the latest version although the key belongs to the original version that came with the computer. I presently have approx 19 days to go before my subscription expires and have had no contact from…
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2011 To 2012 - Well This Looks All New...wtf?
So I just upgraded FREE from Internet Security 2011 to 2012...well, this is certainly different. The whole GUI has changed drastically. I don't like change and I'm just a little bit lost. For a start, where's my activity bar on the bottom right corner of the screen - I relied on that for peace of mind, now it's gone! Also,…
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I Love My Bitdefender Internet Security 2012
I love how light it is on my system and offers one of the best protection according to many reviews I read online! Got a 3 year / 3 user license for $148....not a bad deal I don't trust free AV apps personally Coming from Kaspersky Internet Security 2012, I feel like I bought a new laptop (performance wise). this is so…
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How Do I Purchase A 2 Year License?
I've had it with my Kaspersky Internet Security 2012's slow performance due to the fact that it is very heavy on the system and want to purchase a 2 year license for Bitdefender The only option I saw online was to buy a 1 year license for 3 PCs How do I purchase 2 years or more?
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No Licensekey After Renewal
I have purchased (this week) a renewal to our expired bitdefender 2008 via Bitdefender Nexway. I payed/purchased online, have received an invoice and separate software order via email. I was able to download Bitdefender but I could not register because the licensekey is not available in one of these 2 mails allthough I…
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When Will Bitdefender2013 Beta Release?
Currently, Avast have released new version (Avast 7). Kaspersky 2013 will soon release beta version and GDATA 2013 beta is in progress. I just wonder that when will bitdefender2013 beta release? In an addition, Avast 7 have already applied new Cloud protection technology.I hope Bitdefender 2013 have cloud protection…
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What 2nd Product Best Complement Bitdefender?
Hello, I own Bitdefender Internet Security 2012 and I wonder what 2nd product best complement Bitdefender? I was always told and read in many industry magazines that it is worthwhile to have 2 security and antivirus software because each has its strengths and weaknesses. So I ask the experts here, what other software…
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Windows Vista Validation Issues
Hi I am having issues with Bitdefender 2012 and Windows Vista. I keep getting a message on this particular laptop that an Unauthorised program has changed the validation of my Windows product (it's something like that) and then it just keeps shutting the laptop down. I did a reformat of the laptop, reinstalled Bitdefender…
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What Is This ..... Bdcloud Folder?
What is BDcloud folder located in the Windows temp folder? All having zero size and re-appear on delete. Windows 7 Ultimate, 32bits. Kindly see the attachment.
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[resolved] Please Restore Justice!
Please restore justice! Received a letter from Avangate Customer Service automatic@avangate.com Thank you for your custom made online at http://www.bitdefender.com, 29/04/2012 12:53:09 (reference Order No.: 12112752). made Online orders are processed by Avangate BV, which is authorized vendor Bitdefender products. Please…
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Bsod At Windows Xp Startup
Hi, I am getting occasional BSODs when Windows starts up. I have put a log from Bitdefender_Supporttool.exe on Dropbox at http://dl.dropbox.com/u/76791980/BDSP_A2E_...05_01_09_09.zip I have Bitdefender Antivirus Plus 2012 - Build 15.0.39.1639 Any help would be appreciated. Mike
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Search Advisor Not Working In Bing/yahoo
I am running BD Antivirus Plus 2012 on Windows 7 Ultimate, 64-bit, SP1. Browser is IE9 32-bit. Windows update active so everything fully patched. When I search using Bing, either from bing.com or direct from the IE9 address bar, Search Advisor is failing to validate the search results. Next to each search result is a…
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Bitdefender Not Running According To Win& Ss
I installed BDIS 2 days ago again on my Win 7 x64 computer laptop and it was running fine for a day and then I got this pop up at the bottom saying that BD was not running right and needed to be started, so I clicked the trusted publisher and of course it didn't start. Now, in the meantime one of my usb hubs quit working…
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Bitdefender Prevents Win7-64 Auto Backup?
I installed Bitdefender Internet Security 2012 on a new Windows7-64 machine and discovered the Win7 auto backup will not run. Win7 claims I don't have enough availalbe space. After a lot of research I discovered this has been an issue with BitDefender for a while. See a thread related to the same issue for the 2011 version…
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Keyboard Shortcut Win+e Works Very Slow With Bitdefender
I have the same issue. Win7 64 bits. After installing Bitdefender, WIN-E takes five seconds to show the explorer. Confirmed by uninstalling Bitdefender. Is there a solution to this problem yet? I just bought it, and now this is seriously annoying me and slowing me down for work.
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Keep Getting Bsod (bdftdif.sys)
Hi, I've been getting a lot of BSOD recently. After checking the mini dump files, it's showing that bdftdif.sys file is causing the problems. I have Bitdefender Antivirus Plus 2012. Version 7.41674. Here is minidump file I uploaded. Anyway to fix this problem? http://www.mediafire.com/?887jm6ha80hejkc
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Autorenewal Email
Sorry to but in on an old thread... This auto renewal is still unacceptable and you can go through the whole buying process and check your details before placing your order, but no "auto renewal" function is there to cancel?! Right when you choose to place and order for a product you should be given the option to say "yes"…
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Wscfix.exe
I reinstalled on Win7 and I got this error stuff in Action Center saying that all my security software program needs to be turned on. It is on but it's not being detected. Why is this program not acting right? It was doing this yesterday and I un installed it after a crash and I posted a question down here in the forum…
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Asus Webcam Broken By Bitdefender 2012 Antivirus Install
After installing Bitdefender 2012 on new asus laptops, the web camera no longer works. Just the green light comes on. After uninstalling Bitdefender 2012, the camera works again. I have tested this on 3 brand new asus laptops.
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Licensig Questions
I am interested in buying bit defender for my home, we have 5 windows machines, and 5 android devices. The Sphere product says unlimited devices, 3 users. Security 2012 has license options for up to 10 systems. Can someone explain the differences? I am confused. Thanks,
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Can't Register- Internet Connection Not Detected
I purchased and input the license key. However, when I try to register, no internet connection is detected-- even though there is a connection. I have spent all day with your support team. Tried to repair. This did not work. Used uninstall tool, fresh install-- same problem. Raised support ticket this morning but have not…
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[ask] Bitdefender Ts 2012 Spring Offer
Hi Christian, Feeling a bit confused about the subject. It is said that when buying through the given link, we will get 1 year + extra 1 year FREE. The price should be for 1 year (if without any bonuses). Now should it mean we will get free updates for 3 YEARS in total (i.e. 1 year (included in the purchase) + 1 year +…
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Bitdefender Causes Bsod, Stop Code 50 In Trufos
On one machine I have a System Event log error posed at every system boot. Always the same, trufos failed to load. This problem has been outstanding for months! Now on a second machine, also running W7-64 Home Premium SP1 with all current updates, the system crashes with BSOD, stop code 50. The module identified is always…
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Blue Screen, No Internet And Bit Defender Not Responding
I have recently upgraded from BD 2010 to Internet security 2012 i downloaded the new software and it asked me to uninstall the previous version first once this had finished it asked me to restart my PC then i got the Blue screen of death saying "fatal error and my pc is shutting down to prevent further damage" and it kept…