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Considering Purchasing Bitdefender Antivirus Plus 2012
Hi! Our current anti-virus subscription expires in one year, so I thought I would begin researching other companies and what they have to offer. My first question is: I have <25 PCs/laptops, and wanting to purchase Bitdefender Antivirus Plus 2012, is there a quantity discount or is it straight 39.95 per user? Many thanks…
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User Manual
Where can I find the BDIS user manual?
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Avangate & Bitdefender
How do you remove yourself as a customer from Bitdefender & Avangate, particularly Avangate. I have received emails reminding me that my licence is nearly ready to renew, which I won't be doing. I think auto renew is disabled because there is no option in my account to do this it just says remind me by email. also it says…
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How Did Bitdefender Total Security 2012 Get Top Review Ratings?
I thought I'd change my existing security S/W when the license expired at the end of the year. I researched what was available and chose Bitdefender Total Security 2012 as it seemed to get very good reviews. From my experience I have no idea how it achieved the scores it got - it seems to be full of multiple issues (my…
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Install Bitdefender Antivirus Plus 2012 --> Pc Becomes Too Slow To Use
TODAY, I purchased and installed Bitdefender Antivirus Plus 2012 into my laptop, then the laptop becomes too slow to use. I can not believe this product is such powerful (in bad perspect) that I should do more research before buying. Please help.
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Total Security 2012 Fails To Run
Hello Hope someone can help me. Since downloading and installing Total Security 2012. The screen below is as far as I have got to a working product. I have used the un-install ****** before re-installing. This includes rebooting in between: What does vsserve.eve not available mean? Thanks for any help in advance
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Too Bad This Product Have Been A Contender
Well I purchased TS 2012 yesterday and after noticing my internet crawling along I decided to see if there was a "known" problem and it seems there is. The really sad part of this saga is I read nothing but great reviews on this product that even put it before the big KIS 2012 well they need to re-think that. I just…
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Super Slow Full System Scan
I initiated a full system scan. After 11 hours it was not finished and had scanned 150,000 files. Usually it was scanning at about 1 file per second. This seems unreasonably slow. Please help.
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Refund
Dear Team Thank you for your help.
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Antivirus For Is 2012
I have run three full system scans and numerous quick scans not to mention the scans that are run auto, yet, BD still say's no scans have been run in 20 days, why is this? I am wondering if the scans I run are actually any good. Also, where can I find a log of all scans run? Issues like this scare me, I am not 100% sure my…
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How To Remove Bitdefender Toolbar For Firefox 8?
I need the Toolbar (element with id="tf_hui_container") removed completely. This toolbar is loaded in every webpage, and not found in Tools>Add-on>Extensions. It is showing in my screenshots taken with save page as image extension for Firefox. Here's a picture of the problem:
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Refuse To Give Refund If Unhappy With Product
Hello all, I wanted to let you know that after working with BitDefender since October, 2011. BitDefender refuses to give me a refund even though they still have not provided a fix for the Trufos error that caused my computers to crash. I want you all to know the problems you are in for if you are getting the Trufos error,…
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Bd Is 2012 Repair Help
I see it tagged at the top. Followed the instructions and can not get to the option of Repair/Uninstall. Maybe I should take the hint and uninstall. Please provide a little more detail. I am seeking to get my AutoPlay to resume operation. Please advise!
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Still Having Problems
I still have problems with my Bitdefender Internet Security. It still wont work properly. Internet Explorer and Google Chrome will not work properly (if not at all) Firefox is dead slow and will not go to any Google search engine. I have sent you the log reports you requested and you said there are no problems with my…
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certificate error dan_jov
Hello The toolbar from Bitdefender 2012 is compatible with All versions of Firefox, and the one from Bitdefender 2011 will be soon. Thank you for your feedback. Happy New Year! Not quite sure about that! BitDefender toolbar (anti-phishing) on Firefox 8 & 9 is not working saying a certificate error and that warning is…
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Total Security 2012
Has the ******/cookie control feature been removed? This was one of my favorite features and really helped me feel at peace getting a notification about what some website was trying to do to my machine. Not having the option to allow or deny scripts/cookies has really made me reconsider my purchase od Total Security 2012.
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How To Upgrade To Bitdefender 2012?
I have BitDefender Antivirus Pro 2011 which has 7 digit license key and will expire in 875 days. I want to upgrade to new 2012 product. Is it free? If yes which product should I download? Here is the list: http://www.bitdefender.com/site/Downloads/
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Temporary Disable
Hi, How can I temporarily disable BD? Ver 11 had this feature but I can't find this option in ver 12. Thanks.
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3 License Install
Hi, I have the virus protection software for three license (PC's) use. How do I install the other two licenses in the other PC's? The site only shows for trying out the trial version, or purchasing it. Can't find anywhere how I can install my other two licenses without using my credit card again even though the software is…
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Bd Causes Problem With File Synchronisation.
I tried to send this to BD earlier via their support pages but it would not allow me to do so as I am only running a 180 day trial version which does not have a registration number. Shame as I quite liked it but as I could not get it working and there was no facility that I could see I won't be using it in future. Quote:-…
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On-access Scanning Disabled
Hi, Unable to repair the on-access scanning problem. Tried the suggested method to rectify but problem still persist. http://www.sendspace.com/filegroup/M8xzlpcNANHjH3NJm4NY1w Please advise.
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How To Schedule Boot Time Scan In Bitdefender?
Hi, I have Bitdefender Total Security 2012 version. I noticed that there is no Boot time Scan option available- this is unfortunate since a lot of malwares can load themselves in the memory during start-up. These will then go unnoticed when we use the Deep Scan or any other Scan option which only scans the Hard drives.…
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Shutdown After Manual Scan?
Good day: I've been looking thru the product and the forum here and do not see an options for this but is there an option t allow the computer to shut down after a manual scan has completed? (Want to be able to run a scan at night and not have to come back to shut the computer down before I go to work. I usually forget…
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Bitdefender Disables Itself
I recognized that Bitdefender disables itself after a while. There is no warning! Afterwards I have to restart the computer so the system is protected again. How will this program defend my system when it is not on duty? " /> OS: Windows 7 64 Bit
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Customer Service
Hey there George, you appear to have locked my topic, so here is my response > me: does it count if mine was auto-renewed? > Alina: Please give me a few moments to check this information. > Alina: Yesl, this offer is valid and for license keys that are > renewed. > me: great, thanks for the info So despite paying full rate…
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Installed 2012 Comp. Wont Go Into Sleep Mode
I have a Samsung series 3 laptop. Only a week old. First few day i ran without bitdefendor...no problems..Then after i installed it(did this a few times to narrow down that it is bitdefendor) i noticed anytime i hit sleep mode it will not fully go into sleep mode..only goes black then does an improper shutdown after being…
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How To Disable Invisible Browser Addon(s)?
I bought BD AV Plus 2012 about a month ago and i'm having problem with an irritating feature. BDAV seems to add a piece of code to (almost) every page visited, which changes the appearance of some pages (search engines) and / or shows a tab on the upper edge of the browser screen. For example, google search results are…
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2012 Internet Security Fix?
I see it tagged at the top. Followed the instructions and can not get to the option of Repair/Uninstall. Maybe I should take the hint and uninstall. Please provide a little more detail. I am seeking to get my AutoPlay to resume operation. Please advise!
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Is 2012 Not Working At All
I upgraded to IS 2012 today when IS 2010 wouldn't handle a suspicious file. Installation showed no trouble, but whenever I try to open the interface I get "seccenter has stopped working". I have run the repair, reinstalled, run standalone uninstaller and reinstalled, but the problem still exists. I do not have "rapport" on…
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Log File Location
hi there, I'm looking for the log file location for Bit Defender, not for the Anti-virus but the Firewall. There's a port scan happening but I'm not able to determine what port is actually being affected and I'd like to find out. The interface simply tells me the protocol and the IP. Thanks!