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Bitdefender Ts - After Update From 2011 To 2013 Licence Is Not Valid
Hi. Sorry for my english. I have licence key for Bitdefender Total Security 2011. I try update to 2013 for free. When i install Bitdefender 2013 PL i have comunicate like this: "your licence key is not valid" . I try install one more time version 2011 and then 2013. I have the same. About 2 days ago i reinstall windows and…
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2014?
anyone have a general idea when 2014 IS will be out? " />
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Deleting My Avangate Account
I want to delete my Avangate account and all my personal details (adress, payment details, etc.) from their system. I already contacted the Avangate support, but they did not helped me.
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Bdfndisf6.sys - Blue Screen
From some time now I've been constantly getting the blue screen and the data I'm getting is that it seems to have a problem with bdfndisf6.sys. I already used the Support tool to gather some of the error files to my desktop so I would like to know what steps to follow. Thank you very much.
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Auto Renewal
Hi, I was charged 89.07USD on the 24th of April 2013, and this is part of the Renewal thingy, I have contacted paypal to cancel this billing agreement, sent an email to Bit defender, I want to know would I be able to get my money back?
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Using Bd And Malwarebytes Together
Hi, I was wondering, does BD Total Security has a malware detection feature like malwarebytes? If it doesn't, can I use the two in conjunction? Thanks, Gil.
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Hard Drive Work All The Time
Hi, Recently my HD start working a lot. I can hear it constantly doing something even while I just read a book or check my emails. I did found out that process called vsserv consume up to 80% of my HD. I had problems with my PC slowing down for a few days now but today it work very slow. Can I do something with it or I…
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Issue With Spotify
Hi, I'm having problems getting Spotify to run since I've installed Bit Defender. I've set exclusions and rules which should allow it to run, but I keep getting an error code 114 (failure to connect). Any ideas what I can do to fix the issue? Thanks, Pete
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Trouble With Usb Modem
I bought Bitdefender Total Security 2013, uninstalled VIPRE (which was working fine), restarted, installed Bitdefender Total Security 2013, and immediately began having trouble with my Verizon USB 720 modem dropping the connection. It would work for a few minutes but then drop. That happened a few times, but since I didn't…
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New To Bitdefender
Hello, I'm brand new to Bitdefender.....I just installed Bitdefender Antivirus Plus 2013 last night, so I'm sure I'll have several questions over the next few days/weeks, etc. The first question I have.....is how do you schedule a scan? I don't see an option through the interface, and I'd like to schedule a weekly scan at…
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Bitdefender Antivirus Plus 2013
I'm running Windows 7, 64-bit Home Premium.....and I installed Bitdefender Antivirus Plus 2013 a few days ago. I didn't want the suite, since I have another software firewall that I will be installing soon. However... When I go to "Control Panel > System and Security > Action Center > Security".....it says that the Network…
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Since Installing Bd, Shared Settings Are Not Working
Hi, Since installing BD, I experience a strange issue and I would like to know if you could help me troubleshoot it. I have 2 PC's and I share folders from the main to the 2nd PC. Usually media folders like movies and music which are on external HDD's. Sometimes (usually after a reboot but not always), the sharing settings…
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Frost Security
Hello, dear support. I have the same problem as described here http://forum.bitdefender.com/index.php?showtopic=30807. I am using BitDefender Total Security 2013. I have created all possible exclusions and edited applications rules. I would be grateful if you could deliver some solution Thank you
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Bitdefender 2014 - Wallet
Hi, I recently moved over from years with norton 360. No complaints. Everything is working as expected. I have lastpass for my PW manager, and I saw Wallet on youtube. I would like to use that, but its for 2014. My Question is, first is it a good replacement for lastpass, second, when is it available. I bought 2013 about a…
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Help Running Program
I am trying to install a legitimate program but BitDefender has blocked some of it's dll files. How to I go about allowing it to run and install successfully? Thanks
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Managing Critical Updates On Windows Xp
Hello, I have BD Internet Security 2013 (Build 16.28.0.1789) and Windows XP Professional SP3. Day after day, BD detects vulnerability 'Vulnerability scan completed successfully - critical Windows updates required'. BUT, all the updates failed to install and even Windows update find that the system is up to date. Now I have…
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Bd Total Security 2013 Blocks Some Apps In Win 8
I grabbed bitdefender just a few days ago, and quite soon noticed some "metro" apps keeps being blocked, and I see no notice or warning message in regards of virus/malware. I saw a post to reinstall bitdefender to solve the issue which I did, and my problem was fine for a day or two. I left 99% of the settings as is, and…
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Thanks Bitdefender
for an excellent product; i.e. BD W8 Security.
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Bd Total Securty 2013 Games Issue
So I installed BD TS 2013 on my Laptop (Windows 8 pro, 64 bit) and games (Pro Evolution Soccer 2013) Stopped working. the game stopped launching. Definitely it is because of BD TS 2013 because the problem directly appeared after installation. Any suggestions to solve this annoying problem thanks,
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How To Stop Autorenewal?
How do we stop the auto-renewal and from being charged on our credit card again?
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Windows Explorer Stopped Working
Hi, I got the same problem as this person in this thread. www.tomshardware.com/forum/53570-63-windows-explorer-stopped-working. The person said 'Nevermind, the problem had to do with Bitdefender 2013... Check out their forums for the solution, had to download a registry file that fixed up everything'. Faulting application…
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System Very Slow After Installing Bitdefender Internet Security 2013
" /> I always used AVG Pro and was relatively happy. I now switched to BitDefender Internet Security 2013. At first I was happy with the product. I installed it on all 3 my pc and it found some vulnerabilities on all the pc that it foxed and everything seemed fine. However, now a few days later, BitDefender has severely…
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Request Refund
Hi, I purchased Bit Defender 2013 1pc 1year an hour ago. I didn't activate the code yet and I want a refund. So how can I get a refund? Thanks
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About License..
i purchased many license. in Green box, i understand. because, now i use. in Red box, it's just added in my product list Right ? ... and not yet used Right ?
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Bidefender Internet Security 2013
hi i just bought 2012 upgrate to 2013 but my key stop working on 2013 i contact support but nobody answer any help????
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Sphere: Household, Users Enquiry
Hello i have several laptops within the household, and travel frequently. I also have a famliy member in a different country, how would this be considered? SPHERE: This product can cover up to 3 users and is intended for home use only! Each user can protect an unlimited number of devices Please elaborate on this (details…
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Login Windows Reloading
HI. Just checking with people who have the knowledge :-). We have Vista Ultimate and BD Total Security Build 16.26.0.1739. We have noticed a pattern of windows loading and then after a fraction of a second reloading (we use Firefox). This is relatively new (since about mid December 2012) and does not happen with all…
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Auto-pilot Refusing To Fly...
I have a problem with Bitdefender 2013, that stays in the product friom the first BETA to now. I can't turn on the auto-pilot. I click the auto-pilot button, but it immediatelly goes again in user mode. The auto-pilot is my favourite feature. When would I be able to use it?
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No Internet Connection After Installing
Hello, after installing BIS 2013 and 2nd restart of my PC, there is no internet connection. Nothing i tried could fix it, except unninstalling BIS. Im using windows 7 ultimate 64bit, and ADSL. I couldnt find any usefull answer on the web, so please help me cause im currently without any protection. Thank you
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Autoscan
Hi I'm currently using the 2013 Internet security on a computer and a laptop. Lately the Autoscan on the computer disables after shutdown but still work on the laptop. Don't know what is going on.