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Being A New Bitdefender User I Have An Updates Question
I have been using BD W8 Security for several weeks and except for the conflict wih Malwrebyes Pro. (I guess the two don't like sharing the same playing field as it were. I had a nightly computer freezes using both at the same time even with scanning exclusions. MBAM Pro services would stop and freeze the computer. So I…
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Trojan Affecting Bitdefender
hi I believe I have a bug on my computer it not only turned my bitdefender completely off, which was impossible for me to do, but it changed many of the rules and now when I try to set the rule back it automatically turns itself back off even though its password protected. I haven't been able to detect anything malicious…
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W8 - Multiple Antivrus Message - Help Please
Hi, I am two weeks in to using Windows 8 on a new laptop. I installed BD AV+ 2013 and when I did this, BD automatically uninstalled the Norton security software that came with it. There were a couple of extra Norton programs which I removed using Add or Remove Programs in the Control Panel. Windows Defender has been turned…
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Usb Jump Drive Kills Total Security 2013
I've installed Bitdefender Total Security 2013 on my Toshiba Satellite laptop running Windows XP home and my Sony workstation running Windows XP pro. Both previously had Stopzilla and Trend Micro installed. These were removed before installation of Bitdefender. Except for slow boot times both systems work well as long as I…
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Bis2012 Key Not Working On Bis2013 On Win8
I bought Bit-Defender Internet Security 2012 Key. Since i am using Windows 8 , I had already activate trial version on Bit-Defender Internet Security 2013. Now when i try to register the product , it gives an error. "We were not able to validate the licence key u entered."
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Double-charged And Dumped!
On Nov 4, 2012 I accepted an offer from BitDefender to renew. The ad said I'd get bonus months of service if I did so then. So, I bit and paid $69.95. Then, on Jan 11, 2013, I was charged $69.95 again. I immediately submitted three requests to BitDefender, and Avangate for assistance. The only thing they have sent so far…
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File Locking
I know this was a very old topic already but it was never resolved as far as I can tell: http://forum.bitdefender.com/index.php?sho...=3288&st=20 This proble still seem to exist. During a program run we download some data from the web into a temp file, read the data and close the file; then download diferent data to the…
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Bitdefender Security Slow Down + Use All My Cpu
Hi, I'm PhuGamer I'm using Wins 7 Ult x32 ( CPU E5200 Dual Core ) and using Bitdefender Internet Security 2012 UP-TO-DATE ( maybe could be 2013 )!! These days, when I try to open Pandora in Google Chrome or some software in my computer. One of my dual core is being up to 100% by the Vsserv.exe from BitDefender, I know that…
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Randomly Crash,turned Off Bitdefender Ts 2013 Messages
Hi i'm the user of Bit Defender 2013 TS i have issue while i updated 2012 to 2013. sometime i will receive these messages from windows balloon message. the screenshots are attached. -------------------------- my pc info Microsoft Windows 7 64 bit Service Pack 1 Intel QuadCore Cpu MB=ASUS P5q HDD= Raid0 Intel VGA=ATi HD8750…
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Windows 8
What is going on? All your products state their windows 8 compatible yet you have put out a specific bitdefender windows 8 security? Are you trying to say the other Bitdefender products are not fully able to protect windows 8 systems?? Jeff
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Password Forgot Bitdefender Total Security 2013
HELP! Hello, I apologize for the translation but I used an automatic translator. Unfortunately I can not access the configuration of my antivirus because I forgot my password. I have tried several times to reinstall it but the password is not reset. How can I fix. Thank you. :rolleyes:
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64 Bit Systems
Trying to determine if BD total security 2013 is supported on a windows 7 64 bit pc?
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Keyboard Shortcut Win+e Works Very Slow (with Bitdefender Internet Security 2013)
I have the same issue as the useres in these two posts. http://forum.bitdefender.com/index.php?showtopic=33787 http://forum.bitdefender.com/index.php?showtopic=22179 The win+e is delayed about 5 secondes. System is a win7 sp1, Intel E8400, 32bit I dont wont to unregister the three files per hand (Post #8 on topic 22179) as…
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Winner Of Another Av-comparative Test
From The-H
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Request To Cristian Or Columbo Malwarebytes 1.7 And Bd Windows 8 Security
Hi i know malwarebytes are compatible whith bitdefender 2013 i only want to know if are compatible whith windows 8 security too. Excuse me to dont close all my topics i going to answer all the people who help me and close my another topics see ya
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Request To Cristian Or Columbo Malwarebytes 1.7 And Bd Windows 8 Security
Hi i know malwarebytes are compatible whith bitdefender 2013 i only want to know if are compatible whith windows 8 security too. Excuse me to dont close all my topics i going to answer all the people who help me and close my another topics see ya
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Refund Request [av 2013]
I purchased less than a month ago the BD AV 2013, since then i am unable to watch a YouTube video without getting the annoying and PITA green screen problem, i tried to disable hardware acceleration in both Chrome/Firefox but it doesn't help, in fact if i use any other AV software i'm problem free and since the technical…
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Help To Cancel My Avangate Account
Hi, Can someone help me to cancel my avangate account? I do not want "auto renew" feature and i would like to withdraw all my information store inside avangate system. I will still continue the bitdefender subscription recently charge to me because of not checking my email for a fews days. I hope bitdefender can use a…
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Auto-renewal Not Showing In Client
I have the e-mails advising the auto-renewal process has charged my credit card and my license has been extended. The license key in the e-mail advice is the same as configured in my client. However, my client software has not recognised the extension and says I have 1 day left.
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Automatic Renewal
I have over the last three years used BitDefender for my main A/V Last Year I got a new PC, around December, rather than transfer over my BitDefender 2012, I decided to go ahead and purchase 2013 ... even though I had a few months on 2012 left Today I got an email from Graphic River in relation to an "Auto Renewal…
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Do Not Give Them Your Credit Card
DO NOT GIVE THEM YOUR CREDIT CARD OR BANK INFO! Bitdefender automatically sets customers on Auto-Pay. When you decide to drop them, you will have to contact multiple outsourced/overseas phone numbers and spend hours on the phone trying to get them to take you off of auto-pay and refund the overcharges. They will also…
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Bitdefender Total Security 2013 Vs Bitdefender Windows 8 Security
Hi, As i could not find any documentation between feature comparison of the two products, I am opening a thread for the same. Is Windows 8 Security going to be a different line of product side by side Bitdefender Total Security and its variants or its all the same just crafted for Windows 8?. Also I'd like to know if all…
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Payment - How Do I Edit Auto Renew Payment Details
I need to purchase a product renewal for Bitdefender Antivirus Plus 2013 TODAY. Everything is set for auto renew but I want to change which bank account the money is debited from - so far I've not found out how to do this. Thanks for any help. Paul
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Firewall - Ports For Bitdefender Push
I have the Antivirus only version of Bitdefender, so this in not for how to operate Bitdefender's own firewall. Does anyone have a list of ports/services/domains I need to allow in my corporate firewall [home use Sophos UMT] to allow push messages etc free access? I'm seeing packets from IP addresses that resolve to…
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Privacy Pc Gold Awards For "bitdefender Antivirus Plus 2013" And "bitdefender Internet Security 2013
Dear Bitdefender Team, I represent Privacy PC project dedicated to computer security research and software evaluation. Throughout 2012 we conducted lab tests of security software from the industry’s 10 prevalent categories, and came up with the annual rating thereof. On behalf of our team, I’m honored to notify you that…
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Do I Need To Upgrade Please?
Hi, I have had a new laptop for about a week with Windows 8. I have installed Antivirus Plus 2013. Is it advisable to upgrade to Windows 8 Security? If so, will the upgrade cost less than buying W8 Security outright? I only have 93 days left on my current BD installation, so maybe it would be okay to wait until I need to…
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Bitdefender 2013 Product Comparison
Hi, How can one compare total security '13 with Sphere and windows 8 security? There is very little on the web site. What are you loosing? Your product comparison only covers anti virus plus, internet security and total security. If you want to get people to compare your products, you need to put them all up against each…
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Uninstall F-secure
i have tried to install bitdefender total 2013, f-secure logo on task bar was not removed therefore install failed. f-secure removed from computer in add/remove facility on windows xp
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Treat Scanner.dmp
Hi, this message appears every time i boot up my PC => A problem has occurd in Bitdefender Threat Scanner. A file containing.... etc C:\Windows\TEMP\Bitdefender Treat Scanner.dmp What should i do? Thx in advance... D. PS: Bizar... i cannot load up the 56K file? where do i need to send the file to? thx
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Lengthy Windows Start-up Requires Safe Mode / Reinstall
Once every 10 to 20 times that I boot up, Windows (XP Pro) takes forever to load, then once it gets to the desktop all I have is the desktop background - no tool bar, start menu or desktop icons. Three fingered salute does nothing. Have to turn off at the CPU and then reboot to safe mode. System restore has worked in the…