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Question For An Admin Regarding Personal Information
I hope someone from BitDefender can reply... I no longer contract your services, but I almost fell victim to your Auto-Renewal Scam/Fraud. Apparently, I have been unsubscribed (thank God!). My question is this... is any of my information still on file with your company? If so, can you please delete it? I do not want an…
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Change E-mail
Hello and welcome! I change my e-mail and I want to change mail in MyBitdefender account. Can anyone change me? Thanks
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Password Reset Doesn't Work...
When I choose to enable game mode a password window pops up and I can't remember the password. I downloaded the "password reset" but when I go into safe mode and click on it, it opens and then closes right away. It doesn't rest my password. I'm using Windows XP and the latest Bit-defender 2013 pro antivirus. Can I get some…
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Cookie Control
Hey there, at Bitdefender 2012 there was a Cookie Control function where you were asked, whether you want to allow a site to plant cookies on your computer, or not ("YES"/"NO"). Is there such at BD 2013?? Thx Oneiros
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Can't Upgrade My Newly Purchased Bd Ts 2013 (1pc/3yrs)
Hello BD Team, I recently purchased BD Total Security 2013 for a single user (3 Years). Before purchasing the product, I was told that I would be able to update to any BD product within the validity of my license key within the 3 years of my license. I even read on many of the forums that upgrading to windows 8 security…
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Paid Software W/ Popups?
I have Bitdefender Internet Security 2013 ($49.99) installed on all my machines, friends, family and clients. Recently there has been popups now from Bitdefender pitching me other Bitdefender software that helps optimize my computer. It is similar to what a free antivirus version does, but I paid $50 for this and so did…
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Version #
I'm a new user of Bitdefender. One thing that is puzzling is the lack of a "About" or version string in the program. Normally an application has a Help choice to display the internal version of the app. I haven't been able to locate that in the Bitdefender 2013 AV plus that I use. Does Bitdefender automatically update…
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[solved] Canon Printer Still Will Not Print
Canon Pixma M560 worked two versions ago. Now it will no longer print. My additional laptop without bitdefender is able to print, but not the laptop and desktop that have bitdefender. I have the latest updated version of bitdefender thanks
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Bitdefender Uninstall And Internet Connection Issue
Hi everyone I'm new to this forum and actually, a annoying problem hafve forced me to post in the forum. I've downloaded the 90 days trial of the new Bitdefender Total Securtiy 2013, using facebook page. It really works like a charm and is the bets antivirus software, no doubt. Problem arises when I'm trying to uninstall…
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Redericting To .... Sites
Hi I've just started (3 days ago) using trial version of BD internet security 2013 and I've noticed couple of things but most disturbing is the redirecting.How do I stop that?
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Bd 2014
hello all (especialy BD if about!) I am using BD2014 beta 1.does the forum for beta actually work? 2.why when I try to send feedback and enter logon etc it displays either a blank screen or a loading icon for ever? anyone else got the same problems? best regards topper.
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Search Adviser Does Work In Chrome
Longtime Kaspersky user here whose KIS license is expiring in a week. On a whim, decided to pickup the BD IS Lifetime offer. Installed BD Windows 8 Security (instead of Internet Security) a couple hours ago on my Windows 8 x64 system and all seems fine...except that the search adviser isn't working in Chrome (yes, latest…
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Autoscan And Autopilot Turned Off After Every Bootup
Every time I restart my PC, Autoscan and Autopilot are turned off. As a result my PC never seems to get scanned unless I manually initiate it. Last scan was done 58 days ago. I thought BD was taking care of me, but it obviously isn't checking for viruses, which is why I bought it in the first place. I am using Bitdefender…
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Bitdefender Security Services Using 90% Of Cpu
Bitdefender installed on three laptops (Win 7 Home 64 bit and Win 8) are running extremely slow and some times programs can't open. Checking in Task Manager shows that Bitdefender Security Services is using 85% to 95% of CPU. All the other Bitdefender services seem to be normal. I tried to stop this service but it is not…
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Bd Antivirus Plus 2013 Strange Issue
Hi. Since i installing BD Antivirus Plus 2013, I experience a strange issue and I would like to know if you could help me troubleshoot it. I'm using the Windows XP SP3, when i finish installing the BD Antivirus Plus 2013, after 5/6 hours i can't print anything to my printer. I need to restart my pc than just can continue…
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Bitdefender 2013 Is Slowing Everything Down
Since I used BitDefender 2013 Internet Security my download speed (using IDM to download) degrade overtime making it slower and slower until I restarted the system and resume download again. Another problem is my transfer speed between another PC in the same network is so slow I had to transfer a file using a thumbdrive. I…
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Bitdefender Is 2013 - Ru?
Hi! I have purchased a license for the English IS 2013, but would like to use Russian program. But when you reinstall the product key does not fit. Are there any opportunities russifyi product without reinstalling so that English license went to work? Thanks
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Difference Between Bitdefender Windows 8 Security, Total Security 2013 And Family Pack
Greetings, I'm considering making a move from Norton over to BitDefender after judging by the latest reports from AV-Comparatives and AV-test on the web. Before making the jump I wanted to ask about the actual difference between your various offerings: - BitDefender for Windows 8 - BitDefender Total Security 2013 -…
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How To Access Command Line Scan - Bdc
Running BD Internet Security 2013 on Windows 8 (64bit), what should i enter into CMD to get a scan of my E: drive please ?
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Internet Speed Is Very Slow
I Have Installed Bitdefender Total Security 2013 2 days ago and after that time my internet speed is very very slow and when i have uninstalled it internet was working properly... i have installed it again again the same problem started Please Help Me... i'm using... win 7 64bit Waiting For Reply....Please Help....
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Blue Screen After Updates
Hi After updateing BD informs me a reboot is needed after reboot all i get is a blue screen the only way i can get my laptop to function is to start in safe mode and get BD to repair then reboot, hthen BD informs there is critical fixes needed which is updateing and so the cycle starts over again. I have tried uninstalling…
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System Slow Down
Hello, I have installed Bitdefender 2013 total security, 10 days back. Since then, my laptop is just slowing down like ######, especially when watching movies and browsing internet. Is there any fix for this? or do we have to take it granted with a HEAVY Bitdefender resources?. Below are my system Specs INSPIRON 1525 DELL…
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Bitdefender / Newsbin Pro 6.42
Hi members I tried after a HDD-crash and after that a fresh install of Windows 7 to install NBP again on my system. Before i tried to do that i had installed Bitdefender Internet Security 2013 installed already. However when i try to install NBP i got a message that that version cannot run under windows. Strange, never…
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Uninstall On Mac Os X Mountain Lion Does Not Work
Hello, Please send me instructions to remove Bitdefender from my MacBook Pro, as it is slowing down the whole system. Thanks.
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Bd 2013 On W7-64bit-pcs
Dear community, since December 2012 there is a problem with BD downloading files. As all Internet actions like streaming videos, listening radio, downloading files, and so on are just (you already know, don't you) downloads - try to install a Microsoft hotfix, which was posted by Adriana S.: Hi, I would like to let you…
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Managing Events
I recently installed Bitdefender Antivirus 2013 but have some problems with the settings .In events I can see the option to delete all and a blacked out "Mark as read".Firstly is there any way to delete just one event rather than all? Second thr Mark as read option doe not work as it remains blacked out. Can anyone clarify…
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Download And Streaming Problems
Hi, I'm sorry for my poor English, I hope you can understand me. I had BIS 2012 and I was very satisfied. So I decide to buy BIS 2013 and I start to became crazy. Disinstallation and installation problems, I formatted the PC. I lost time so money. Every download or streaming (radio, tv) start and stop continuously, and…
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I Cannot Enable Toolbar Or Realplayer
Hello-I have had Bitdefender for a week now and everything is good except for my toolbars in IE 10. I want to enable Google toolbar, Realplayer and Freecorder under internet options. Whenever I hit "enable" it stays disabled. I have Windows 7 64 bit using Internet Explorer 10.I think I have tried everything but disabling…
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Auotplay Fix
I recently purchased Bitdefender 2013 and since then autoplay hasn't worked ! Could someone please list all the fixes that may help.
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Security Center Ui Problems
I've had a lot of trouble today installing Bit Defender. After several hours of installing/uninstalling and millions of computer restarts with errors including Installation Failed; File failed to download (Check internet connection blah blah), and problems with not being able to uninstall at all. Now, I've finally gotten…