-
I cant reinstall Bit defender online (free edition)
I installed the free edition and used it for some time then decided to uninstall it. A few days later i decided to reinstall it but it always gives a message in the end of installation saying that bit defender is already installed although i have uninstalled it using control panel (win 10 pro 64 bits) , via apps also and i…
-
'Browsing Activity' has disappeared from iPhone and iPad BD Central apps
When opening the BD Central app on iPhone or iPad, the Browsing Activity used appear at the top of the screen with a bar graph showing the number of web pages scanned by the hour. In the last 10 days or so this has now disappeared. I am using v2.78 of the app on both iOS devices and have not changed anything other than…
-
Infected web resource
I am getting a repeated notification of an infected web resource 102.222.102.150/filestreamingservice//files/30b8feaf-4964-419c-b92e-95e97867883a/pieceshash?cacheHostOrigin-dl.delivery.mp.microsoft.com I presume this is a Windows update that is being incorrectly blocked? I'm using Bitdefender Free Edition 1.0.17.200 engine…
-
Cannot visit vmware web
I access vmware web on my local network, I have added an exception for it in bitdefender. I still often get the 'bitdefender has blocked this page message' - and when I click I understand the risks all I get is a blank page. I can access the app on my phone so bitdefender is interferring with the rendering of the page.…
-
Bitdefender 2020 causing restart while shutdown in windows 10
After installing bitdefender 2020 total security,it causes my laptop to restart when I try to shutdown.Uninstalling bitdefender solves this issue but reinstalling bitdefender causes the same problem again.Plz help me fix this.
-
Bitdefender blocking Netflix/Widevine on Brave Browser
could you guys please stop blocking netflix from working correctly on Brave browser, I am sure Brave has already contacted you guys about the issue, but it's been months since people cannot use any website with Widevine because Bitdefender blocks them from working correctly, sites like Netflix, Hulu, Spotify, to name a…
-
Bitdefender Internet Security is not allowing access to device on home network.
Betdefender Internet Security on Windows 10 (1809) is not allowing access to a device on my parents home network. The device in question is a CCTV box, which requires Internet Explorer to access it using an ocx control. When Bitdefender is first installed, the box can be accessed, and to ensure this a firewall rule has…
-
Search Advisor not working on any browser
You know, this search advisor (traffic) inside the browser is not working. Equal what firefox version we used. I do not know if it has to do with your latest product update. Using BD Total Security 2019. When we reboot our computers (it tells us to reboot the PC), the search advisor will not work anymore. Fun fact: if we…
-
directory traversal exploit attempt
Hi - I have been using Bitdefender Free for years without any issues. Yesterday I bought & Installed Bitdefender Total Security 2019. Since the install (just on my laptop for now), I have been getting messages about Exploit Attempts and Privacy threats. And these have been coming from -apparently- within my network. The IP…
-
Can't add rule on firewall
Hello, I can't add a rule on Firewall when the application is on a mapped drive. If I use the Browse button to select the file, at the beginning of the route adds "UNC" instead of the letter of the mapped unit, and I get error when saving changes. If I change "UNC" to the letter of the mapped unit, I also get error when…
-
Adware.pokki
why did Bitdefender miss this?
-
One year subscription expired after three months
Hello I activated a one year subscription on the 8th of December and yet today it is showing as expired. Needless to say the original activation code shows as invalid. I have contacted the seller for clarification, but wondering anyone could offer any insight while a wait a reply? Thanks in advance.
-
Add IP Range as Exception
Currently I'm having to add a network exception for each IP address I want to communicate with across my network. With IP's being leased out via DHCP, this can sometimes be frustrating and annoying if an IP address changes. Is it possible to add an IP range to network exception [e.g. 192.168.0.???]? Thanks in advance
-
Vulnerability Scanner keeps showing updates that were installed
Vulnerability scanner keeps showing the same windows updates need to be installed. I have tried installing this multiple times, but it keeps showing up. The Windows Update doesn't show any updates needed as well. Windows 10 x64 Enterprise ED Bitdefender Total Security 2019 version 23.0.16.72
-
Bit Defender FAIL Shields UP Fail
Shields Up by steve gibson found the following openings in BitDefender 2019.What to do to fix these holes?
-
New bug found.
On Windows 10 latest version, if you use ccleaner, settings get deleted inside BD 2019 Total Security. Threat Defense. Advanced options. All is set to NULL after using PC-Cleaning tools. Regards, DI PS i wanted to mention, that you are good guys, reading posts in here. The Zotac Software i use is now "legal" set as…
-
HTTPS web traffic blocked after Parental Control enabled
2019 2019012021190001 but not having much luck BD2019 installs fine When I install Parental Control, then add a child - the laptop cannot access any https website (Chrome and IE). Different user accounts have the same issue. If I delete the child from the parental control, I can access https websites. I have tried updating…
-
"Encrypted web scan" breaks ALL browsers except Firefox
So starting a week ago last Friday, I got a certificate error in Firefox that was preventing me from accessing the internet. I figured out that it was "Encrypted web scan" in Bitdefender, so I disabled and re-enabled it. This fixed it in Firefox, but it is still broken in all other browsers no matter what I do. It's broken…
-
Why on earth does the quarantine process take so long???
BitDefender has recently been absurdly over-agressive with blocking and/or quarantining everything that is out of the ordinary, regardless of whether it is actually malicious or not. I am OK with that, what I am NOT OK with is how ridiculously long it can take for the quarantined files to actually show up in the…
-
Firewall blocks Remote Desktop Protocol
Hi there, I need to control a computer at home from time to time and I am using the windows remote desktop protocol for that. When I am at home and I am using the local IP the connection works and I can control the computer from another computer. However, when I connect remotely the Bitdefender firewall blocks the…
-
Ticket number 2018091014160004 What is happening?
This ticket has been open for coming up to a MONTH. I've had some interaction with a support person, asked a few questions about the way forward and absolutely zilch for the past 10+ days. How do i get a human to respond? I cannot use the product because it is constantly accessing my backup drive even though I have…
-
Firewall blocking network access
Bitdefender Firewall is blocking access to my local network on my hardwired desktop, but allows ALL access from two (2) wifi enabled computers on same network. I've tried setting new rule as suggested in support but to no avail. Please help.
-
Bitdefender blocks DishAnywhere remote TV access
I use Bitdefender Total Security 2019 on Windows 10 (x64 Pro latest updates)and Windows 7 (x64 Pro latest updates) platforms. I subscribe to Dish Network for TV programming, and have use their Slingplayer-based DishAnywhere for watching TV on my PCs. This has worked flawlessly for several years, but just in the past week,…
-
Central shows some devices "at risk"
I was installing BD of a new PC and noticed 2 of my other PC's showed as "at risk." My subscription just renewed so at first I thought I had not activated the new key yet, but in checking one showed it was due to a "CC&C Technologies" device which I determined to be my Bluetooth dongle (BCM920702). OKaaaaaay. I guess it…
-
Disable automatic analyse on pCloud virtual disk
Hi, I have Bitdefender Internet Security 2019 and a few months ago, I've subscribed pCloud service. I've installed pCloud client on my computer and it created a virtual network drive so I can access my pCloud storage just like a simple hard disk drive. The problem is everytime I boot my computer, Bitdefender analyses this…
-
Cannot launch Citrix Ica client
Hi I am trying to login to my employers Citrix application using my home computer. It worked for about 2 years just fine, but now it doesn't work anymore. If I disable the firewall in Bitdefender I am allowed to log in. Therefore I assume the problem is related to Bitdefender. My logon process - I start Google Chrome -…
-
SafePay - How to Add Domains ?
Someone from Bitdefender please explain how one is supposed to add domains to SafePay in Settings so that the URL will open in SafePay ? There is no field to enter domains in the SafePay Settings (there's just a single filed to enter a URL to exclude that URL from the pop-up blocker). Entering a URL into the default system…
-
Encrypted web scan disabling
Before with BD 2018 you could disable 'encrypted web scan' and disable the notification in settings/advanced. How do you do that in BD 2019, now I get these notification in the dashboard that not ignorable ? I don't want to use ssl scan because it introduce an BD ssl cert in the processing flow which break my mail and…
-
Blockade for most websites.
Hello, With my BD Total Security 2019 within the last five days, there are strange phenomenons with Internet access. Today, I've got these messages shown in the screen captures attached. What could be the problems? Malwares ? I'm a little bit in worry. Thanks for your help.
-
Bitdefender blocking access to my NAS
BD is blocking access to my NAS, at https://192.168.1.100/admin/ The NAS uses self-signed certificate. How do I add this exception to BD?