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Bitdefender blocking files even after all the modules are disabled
I've been trying to edit and replace some .dll files in system 32 (Windows 10) and made an few .exe file to do so, As precaution I've added it to every exception list and disabled every single module of bitdefender but still it blocked 51 of my files and marked .exe file as malware same with others also quarantined very…
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Ransomware Setup for OneDrive and iCloud
I have whitelisted the exe file for oneDrive and iCloud, however, the setup will be failed after reboot, I need to disable the function and restart the computer (and enable and perform the setup again). Is there any guideline about set up this online driver correctly?
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TuneIn Live Stream Error After 2019 Upgrade
After upgrading to Total Security 2019, TuneIn live streams no longer work. Example: https://tunein.com/radio/TCU-Sports-Network-from-IMG-s230332/ https://tunein.com/radio/Oklahoma-State-Cowboy-Sports-Network-s231161/ They spin for a moment, then return "An error has occurred, please try again." This is only an issue with…
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Problem regarding password sent in unencrypted way
With the new version of Bitdefender Total Security (2018-2019), we experience a new feature that warn us if password if sent trough url without using an ssl protocol. If a user accepts to send information in an unencrypted way, we can add the url to the exception. Doing some debugs... We take a video input from url, using…
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Are my scheduled scans running?
Bitdefender Total Security 2019 on WIndows. I have a quick scan set up to run every day at 19:30 and a full scan to run once a week. However, I've never seen a summary screen show up and I don't know if the scans have actually run. How can I find out if my scheduled scans have run? And if they're not, how can I fix that?…
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Antispam improvements?
Hi Are there any improvements with antispam? Does it support the mail client supplied with Windows 10? Does it support the LATEST Thunderbird? Does it support IMAP? Thx
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Insecure Connection
Since updating to 2019 version I have been getting "Insecure Connection" with some websites using Firefox. One of the ones I get it with is Facebook. Previously, clicking Advanced would give you the option to ignore it but this cant be done as I get the following message:- "This site uses HTTP Strict Transport Security…
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Cannot connect to corporate network
Since BD upgraded to 2019 version I cannot connect to my employer's secure corporate network. Which means I can't work from home anymore. I lost a whole day when I tried to connect to work yesterday (upgrade BD was done the day before yesterday). This is totally unacceptable. I enter the url, I get the logon screen, but…
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Ransomware Remediation
It looks like some users are experiencing problems with Ransomware Remediation. I've also experienced a issue, and currently it seems more trouble than it's worth to be honest. I've had to turn it off because within 5 minutes of updating to BD IS 2019 as it flagged and "recovered" files from two different applications,…
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Bitdefender blocking radio station
Hello everyone! I noticed that Bitdefender is blocking a radio station I want to listen to. I checked this by deinstalling Bitdefender and reinstalling it. When Bitdefender is not installed I can listen. When Bitdefender is installed I can't. I attached the M3U file for the radio station (you can listen to it with programs…
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How to disable Auto pilot in 2019 product?
How to disable Auto pilot in 2019 product?
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can not disconnect my extern hard disk
hello people i have a problem , i have bitdefender anti virus 2019 and every time i want to disconect mij extern hard disk the pc tels me there is a program running i have instaled a new windows 10 on my pc and instaled the programs one by one back on my pc and the problem came back i have the drivers and devices on…
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Update 1004 error
Hello I have an issue with Bitdefender Internet Security 2019. When, i try manually update the product, Bitdefender say - Your database is not up to date. I am try to reinstal Bitdefender, but It did not help. And once in notification menu show warning about the update. The warning said - update error 1004. How can I solve…
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Firewall will not start up
Sometimes when I boot up my Windows 10 Home 64 bit (OS Build 17134.254) PC (Lenovo E50-50) running Bitdefender Internet Security 2019, the BD firewall won't start up and cannot be turned on via the Windows Defender Security Centre. I have tried uninstalling & re-installing Bitdefender several times, which sorts it for a…
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Troobleshooting with IRIScan Executive 4
Hello, I'm using a PC under Windows 10 with a scanner IRISCan Executive 4 (bought 2 months ago). This PC was not protected yet with BitDefender, I install it on the PC from last week, and after this installation, the scanner was not recognized anymore by the computer, at the beginning scanned documents were with missing…
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Unsafe Wifi Connection
This computer is a desktop and the only wifi its connected to is mine. Bitdefender says my "home" wifi connection is safe, but is telling me I'm connected to an unsafe wifi connection. I don't understand why its doing this. How can I turn this feature off? I can't afford to lose my wifi connection should bitdefender decide…
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Security Widget - possible bug
I use Bitdefender Internet Security 2019 on a Windows 10 Home 64bit PC. The PC has two user accounts on it with different Display Scale settings:- User1 - Scale 125% User 2 - Scale 150% Both have the monitor running at its recommended resolution of 1920 x 1080. When either user logs on the PC from start-up all is fine.…
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Update failure, when checking from system tray icon > update
So, after contacting customer support today due to apparent updating issues, I have come to a conclusion (with the help of their knowledge) that the update process gives the "Update failure" message whenever there's no update available. Not only that, but it also leaves no info behind, just the Update window with…
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New Web Scan Engine Uses Too Much CPU
New Web Scan Engine uses too much CPU. It slows down my download speed and causes it to be limited to 250Mbps. CPU: i5 5200U System: 21% Interrupts: 26% (One core of the CPU) Total: 100% on 250Mbps --------------------------------------------------------------------- The above example was downloading a file from the FTP.…
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Need some information
Hi everyone, I have recently been considering purchasing one of the bitdefender premium products, but since the official comparison chart on the website is so minimalistic, I had to resort to this wikipedia CHART. Looking at the information displayed there it seems that Bitdefender Anti-Virus Plus product does not feature…
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Bitdefender Disables Anti-Exploit Monitoring in Chrome
"Last week we reported that Chrome has started displaying alerts more often that suggest users remove programs that are considered incompatible applications with Chrome because they inject code into the browser's processes. These alerts are displayed by Chrome after the browser crashes and suggest the user remove the…
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Safe Files
Hi, I suspect I won't have been the only one with this issue, but have yet to see a solution this isn't just to turn the feature off. So, it seems like Safe Files in Total Security 2019 on Windows 10 is preventing me from moving files around within and between protected folders. There's no dialogue where you get to confirm…
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Quarantine is filling my C-Drive
A system scan found a single message in a PST file and seems to have moved the whole file to my C-Drive twice already. I have deleted the message (from the PST), but my SSD is now very full. What do I do? I can't see how to define a new place for Bitdefender folders on my D-Drive - so can I just delete the huge files in…
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Vulnerability Scan
BD vulnerability scan tells me that I have 39 critical Windows updates to install. Windows update tells me that most of these updates have already been installed and the rest do not apply to my computer. A bug?
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No way to temporarily turn off yet?
This has been asked before (see /index.php?/topic/76896-no-way-to-turn-off/&tab=comments#comment-274637" rel="">this thread from a year ago) but there still doesn't appear to be a way of temporarily disabling Bitdefender to aid troubleshooting. I'm trying to help someone create an AutoHotkey (AHK) ****** to automatically…
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Upgrade to Bitdefender 2019 blocks WebVideoActiveX.ocx
Since moving to BD 2019, BD 2019 won't allow my IE 11 web-based security program to function. It seems to be blocking the web components plugin, WebVideoActiveX.ocx, which is used to view security cameras. When Bitdefender 2018 was installed, the web-based program worked fine. And, as soon as I uninstalled BD 2019 -…
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Ransomware remediation kills Multicommander updater
Like the tile says, it is impossible tu update Multicommander while Ransomware remediation is active. It kills both autoupdater tool and full installer with warning about ransomware activity. That file manager is legitt software that is around for a many years.
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SSL Scan very slow
Since i upgraded to BD AV plus 2019 i found that SSL scan is slowing down page loading. Loading the first facebook.com page takes abt 3 sec's without SSL scan enabled and 6 sec's with SSL scan enabled. When i disable SSL scan BD states that i'm UNSAFE and prompts to enable SSL. I upgraded BD on inly one PC now but do not…
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How many days it will take to solve this vpn bug?
Please solve it asap. https://postimg.cc/image/krsibsgud/
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vurnability scan, which application does it scan for updates ?
How do we know which applications are scanned for updates in vurnability scan ? I currently have a pending java update yet vurnability scan is not reporting it as updateable. I'm guessing applications must require certain conditions in order for them to show up or does bitdefender check against a hardcoded list of…