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Windows
Troubleshooting and optimizing Bitdefender products for devices running on Windows.
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Troubleshooting and fine-tuning Bitdefender products for macOS.
Mobile Security
How to set up Bitdefender Mobile Security and fix common issues for Android and iOS.
VPN
Guides, fixes, and extra information about Bitdefender VPN.
Product features and Ideation
Bring your ideas to the table! Show us how you'd like to see our products improved, vote on ideas from others and see them come to life.
Enterprise Security
Managing your security solution for physical, virtual and cloud environments.
Scam Busters
Share your experience with the increasing prevalence of online scams, consult cybersecurity experts and learn from us how to stay safe.
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Tips on using Central account and how to manage your subscriptions.
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Insights from Bitdefender - What does it take to secure today’s Content Creators?

In today’s digital landscape, content creators and influencers are more vulnerable than ever to cyber threats that can jeopardize years of hard work, reputation, and income. Recognizing this challenge, Bitdefender recently unveiled Security for Creators

Smarter Security Starts Here — Check our Super Sale for Essential Online Protection!

We’re excited to launch a community–focused campaign with up to 50% off Premium VPN, SecurePass, and Digital Identity Protection.

Bitdefender together with Scuderia Ferrari HP. Get all the race reports here

A partnership born from a passion for high performance and technological innovation.

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The Bitdefender Expert Community

Join the Bitdefender Expert Community to find answers, exchange ideas and connect with other cybersec savvy people!

Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
Can You Recover Money Sent to a Scammer?
Realizing that you’ve transferred money to a scammer can be frightening, but what you do next may make a real difference. The sooner you contact your bank, report the payment as fraud and request an urgent recall or freeze, the better the chances that the funds may still be stopped before they are moved elsewhere. This new…
The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
Your Email Address Was Leaked. What Could Actually Happen?
When people hear that their email address appeared in a data breach, the first reaction is often: “It’s only my email. How dangerous can that be?” Email address leaks are often overlooked or not considered important enough by their owners. I mean, what else can happen besides receiving spam? Well, things can take a…
Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77 and @Flexx have the authority to…
Bitdefender Discounts: Save on Premium VPN, SecurePass and Identity Protection
We’re excited to launch a community–focused campaign with up to 50% off Premium VPN, SecurePass, and Digital Identity Protection. Whether you're browsing on public Wi-Fi, managing dozens of passwords, or wondering if your personal data has been exposed online, these tools are designed to give you more control, more…
Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
Install Bitdefender for multiple users on a Windows laptop
I have purchased Bitdefender Premium Security to use on a new laptop for my wife and I. I have installed it using the admin account (which is also my MS registered account). I have sent emails to my wife and I (using a different e-mail address), which have been received. So far so good! Now when we accept the invite, we…
Why is it impossible to talk to a Bitdefender agent
I need to talk to a Bitdefender agent regarding my renewal. How do I do that please
Safepay incompatible with Privacy.com?
I've just started using Safepay and Privacy.com. However, SP completely messes up the Privacy homepage — so much so that I can't even find where to log in! How do I fix this?
Bitdefender on my windows PC does not recognize active SecurePass application on my Windows PC.
I have Bitdefender open and running on my Windows PC. I have Bitdefender SecurePass open and running on my Windows PC. When I initiate a task in Bitdefender that requires access to SecurePass, Bitdefender ignores the already OPEN SecurePass application and opens a NEW SecurePass application on my Windows PC. So, then I…
Is DiscoverySrv.exe 27.1.1.45 buggy?
The DiscoverySrv.exe version 27.1.1.45 that installed on my laptop on 14 August continuously is using 25% of my CPU and generating a lot of heat on the laptop. This was not an issue prior to this version being installed during the 14 August update. The file itself shows as created on 11 August. My laptop is running Windows…
Update automatically setting keeps resetting to off
Bitdefender Internet Security build 27.0.55.287 on a Windows 11 Home version 10.0.26200 build 26200 PC. I go to Settings…Update and turn Update Automatically on as well as turn on Silent update. After some period of time (random amonts, but more than a day), I check again and both the settings are back off. I turn them…
How to Cancel Bitdefender subscription?
I wanted to cancel my Bitdefender subscription but wasn't sure where to find the cancellation option, so I clicked "Get Help" for guidance. I found useful information about managing auto-renewal. I used "Get Help" again to understand the available cancellation options and next steps.
Easy Gold Mining - affichage intempestif publicitaire
L'application Easy Gold Mining que j'ai probablement téléchargé à mon insu et qui est invisible sur mon Android affiche sans cesse des fenêtres publicitaires. Elle n'est pas détectée par Bit Defender. Pour quelle raison ?
BitDefender blocking NoMachine connection
Hello, I have two remote PCs, A and B. I remote to PC A then use NoMachine to connect to PC B. A while back I was trying to add a firewall rule to only allow a NoMachine on port 4000 from a specific IP address belonging to PC A. I added the rule, and immediately after adding it I was disconnected from the NoMachine…
Bug: Alert mode repeatedly asks to allow same unchanged application [Under Investigation]
I have "alert mode" enabled so it always asks me whether to allow/deny a new application's access to the internet, or after that application has changed. For example: Problem: Since an apparent Bitdefender update around yesterday, it's been repeatedly asking me to approve the same exact applications back to back, over and…
How Can Patients Better Understand Their Medical Bills?
Medical bills can sometimes be confusing, especially when they include insurance adjustments, different service charges, and unfamiliar billing codes. What do you think would make medical bills easier for patients to understand? Have you ever had to contact a provider or insurance company to clarify a charge?
Bitdefender's Anti-Spam feature and Outlook App question
Hello, I have Bitdefender Total Security's Anti-Spam feature enabled but I don't see it anywhere in the Outlook app on Windows 11. How can I check and make sure it's enabled? I am getting Spam so it would appear to not be working. It does show on the toolbar in Thunderbird mail on Windows 10. Thanks in advance for any help.
The current Bitdefender version, build number link.
I'm sure most of us know how to find our version, build number via the BD system tray icon, right-click, About. As well as clicking the life preserver at the top of the main UI Dashboard, and Product information at the bottom. But here is the link to confirm that the build you're on, is the most current build available.…
Strange Blocked Connections (Phishing) - Insight
I received strange blocked connections from Insight-bss.com the scam alerts were tagged as Phishing could these be innocent, of should I be concerned? Insight are a recruitment agency, also using generated links for meetings, not teams meetings set up in a calendar. As the alerts say Insight, I assume they having nothing…
Bitdefender is flagging a Roblox-related third-party tool — how should I verify it safely?
Hi everyone, I’m testing a third-party Roblox-related application on my Windows PC, and Bitdefender is showing a security warning when I try to open it. I don’t want to simply disable my antivirus or add an exception without understanding why the detection is happening. I’d rather verify whether the file is trustworthy…
Preventive attitude regarding a .ZIP file
Bom dia! Ontem entrei em contato telefônico com a Ouvidoria da operadora Claro (Grupo América Móvil) e durante a conversa a atendente me enviou uma msg por whatsapp e eu confirmei o recebimento. Mas, recebi também um e-mail com com um arquivo ZIP. Ao questioná-la percebi que ela não sabia o que é um arquivo ZIP. Bem, tenho…
How to allow a false positive in scam détection ?
How to allow a false positive in scam détection ? skills.md ans skill.md are detected as scam, but it's a filename for ai agents so i'll often receive ut...
Why can't Bitdefender scan user files like documents, video files, email attachments, and so on, like other antivirus apps?
This is very frustrating and makes it only half useful. I understand why it can't scan system files, but I have hundreds of gigabytes of my own files on my phone that change regularly. These are never scanned for malware by Bitdefender. Why?
No calendar in Mobile Security
I use both iPad and iPhone with IOS 26.0.1. Trying to activate Scam Alert but Calendar is not under Mobile Security. Cannot, therefore, initiate full access. What other options to activate Scam Alert.
How to buy or renew Bitdefender Premium Security Family Plan with cryptocurrency?
How to buy or renew a subscription to Bitdefender Premium Security Family with cryptocurrency?
How subscribe to only the most important security features from the Bitdefender bundle?
My (expired) subscription included many features (VPN, etc. ) I have no interest in. How do I subscribe only to antivirus, anti-malware, and protection against harmful websites etc.?
Firewall Feature Wishlist 2026
Maybe I’m also the only one who wants these features. 😊 I’ve been using BD for over 15 years and maintain a very extensive custom FW rule set. Ever since, I’ve been missing two or three features: To avoid being asked again every time a file is updated when a rule for it already exists (Alert Popup), there should be a…
Pre-Purchase Question
Hi, I am considering moving from Avast to BitDefender. The MAIN reason is that Avast won't leave me alone after purchasing. They are always trying to upsell to bigger and better products. Will bitDefender do this as well? If so, I might as well stay with Avast. Thanks!
No automatic updates
The Bitdefender Antivirus Plus application has stopped updating virus updates automatically. I have to do it manually. What is the reason for this and how can I fix the error?
Port Scan Blocked
How do I get this message to go away. I get this every couple of hours.
Repeated SecurePass Login Requests EACH PC EVERY SINGLE DAY
I have multiple PCs that I use throughout a given day and I use SecurePass on all of them. Sadly, I repeatedly see this request EVERY DAY when I first open up Firefox. If this is the way this is going to be, I think I'm gonna leave Bitdefender and find other alternatives. Just when I thought we had this issue handled,…
[Feature Request] Custom Encrypted DNS (DoH/DoT) Resolver with Native Ad/Tracker & Malware Blocking
As a user who values privacy and network performance, I want Bitdefender to offer native Encrypted DNS (DNS-over-HTTPS / DNS-over-TLS) configuration options, so that I can encrypt system-wide DNS queries and apply custom filtering (ads, trackers, phishing, and malware) directly at the resolver level without needing…
[Feature Request] Dedicated Bitdefender Ad-Blocker Browser Extension / Enhanced Anti-Tracker
Hi Bitdefender Team and Community, I am writing to propose a feature request regarding browser privacy and ad blocking. While Bitdefender Anti-Tracker does a great job blocking trackers and telemetry, users still need to rely on third-party extensions (like uBlock Origin or AdGuard) to handle intrusive ads, pop-ups, and…
Who wants to use Bitdefender Premium VPN services on Apple TV?
I recently switched from an Android based mediacenter (Nvidia Shield TV) to the recent Apple TV 4K 2022 model. Because I'd like to view films and series which are not available in my region I'd like to use the Bitdefender Premium VPN services on my Apple TV as I used it on my Shield TV before. Unfortunately the BD-VPN app…
Call Blocking on Samsung Z Fold 7
I am trying to find how to set up call blocker on Samsung Z fold 7 running android 16 and One UI 8.5. It seems there is not a way to have BD be the spam and caller ID, is there a way to get it made the default program?