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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Insights from Bitdefender - What does it take to secure today’s Content Creators?
In today’s digital landscape, content creators and influencers are more vulnerable than ever to cyber threats that can jeopardize years of hard work, reputation, and income. Recognizing this challenge, Bitdefender recently unveiled Security for Creators — the industry’s first cybersecurity solution tailored specifically…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77 and @Flexx have the authority to…
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Identity Theft: What It Is, How It Happens, and How to Protect Yourself
Identity theft is one of those things people often think will only happen to someone else… until it does. It can affect pretty much anyone who uses email, social media, online banking, shopping sites, or even just a smartphone. The good news is that understanding how it works makes it a lot easier to avoid. What is…
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Bitdefender Free Handy Tools
Some of Bitdefender Latest Handy Tools You Should Check Out. Bitdefender has released several useful tools recently that can help users stay safer online. Below are a few worth bookmarking: 1) Bitdefender Scamio: https://www.bitdefender.com/en-us/consumer/scamio Bitdefender Scamio is the next-gen AI chatbot created and…
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Bitdefender Discounts: Save on Premium VPN, SecurePass and Identity Protection
We’re excited to launch a community–focused campaign with up to 50% off Premium VPN, SecurePass, and Digital Identity Protection. Whether you're browsing on public Wi-Fi, managing dozens of passwords, or wondering if your personal data has been exposed online, these tools are designed to give you more control, more…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Bitdefender Central 2FA issue
Hi everyone, Since around the same time as the forum login issue I'm having a 2FA issue with central. Central no longer remembers the cookie for the trusted device. I select the "remember this device" and it does add the device in central to the trusted devices but keeps forgetting every time I log out and then back in. It…
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After Bitdefender updates, it starts checking all of my 16TB mechanical hdd drives all over again!
After Bitdefender updates, it starts checking all of my 16TB mechanical drives. It takes days for it to check my slow 5400rpm drives. The sound of these drives in a quiet room are driving me crazy! This happened before about a month ago and now today (12.05.2026) it happening again!!! How to stop this from happening ever…
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VPN Split Tunneling not working
OS: Windows 11 Pro Software: Google play game PC Game: SD Gundam G Generation eternal I added bitdefender VPN Split Tunneling to all EXE files under C:\Program Files\Google\Play Games and still get 483 errors. Once I turn off the VPN, I can play normally. Does anyone have any relevant solutions? Thanks
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VPN Windows 11
Yesterday I received an update for my VPN I received Version 27.3.3.6 (I see that version 27.3.3.5 was released Apr. 27/26) so wondering why the version I received is different. I previously had version 27.2.6.2(b). I have Premium VPN that is included in Bitdefender Premium Security. Since the update I have seen to popup…
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Email client security warning
Hello. Lately, for no apparent reason, I’ve been getting a security warning from email client I'm using (Thunderbird): "The certificate for imap.gmail.com does not come from a trusted source" This notification appears only for my Google accounts. Could Bitdefender Antivirus be causing this? Or is this a security alert…
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The option to scan flash drives no longer appears
Recently (possibly following a recent update), Bitdefender antivirus no longer prompts users to scan USB drives, as it did previously. The options in the settings are enabled to prompt a scan each time. How can I fix this? Thank you.
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Delete discussions from Expert Community
Would someone please tell how to delete my old discussions that are from over a year ago and still in my notifications, I am sure there is a simple way to do this but I am at a loss to find the answer. Thank you
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Turn off Email Protection
There does not appear to be a way to turn off email protection. Since Email Protection was activated I can no longer download my email from gmail into outlook or thunderbird. I also cannot sign into my account. It says there is another device signed into my account and I have to wait 6 hours before trying to sign in again.…
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How can I decline charge for VPN that I did not request, and avoid renewal next year
I am happy with BD Antivirus, but never use VPN. I did not ask to add VPN to my account and I would like to request a refund, declining the VPN options. Could not find an email address or any other way to obtain that. Please help. Thanks!
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Is it Safe to turn off Windows Defender with Bit Defender Premium Security
Windows Defender is causing problems with some of my Ham Radio Apps. Is it safe to turn off Windows Defender? What parts of Windows Defender should I leave running? Thanks Walter
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Bitdefender Total Security Blocking Windows Security Updates
Hello - I am having a recurring issue. Bitdefender blocks my windows security updates (KB…). I know the issue is with bitdefender, as I suceeded in installing the latest windows security updates after completely un-installing bitdefender total security. I re-installed it afterwards. This not a clean, professional way to do…
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Bitdefender Requires Updates Frequently !
I’m experiencing an issue with Bitdefender requiring updates repeatedly on a single workstation, even though all other users at the same site are unaffected. Symptoms: Bitdefender shows “Your system is at risk – Update: The product is out of date.” Because Bitdefender believes it’s outdated, outbound email is affected: An…
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How can I ensure all Antimalware Components block and not merely report
Hello! I want to make sure my policy blocks all malicious detections, including things from Antimalware, ATC, Fileless Threat Detection, etc. I want to make sure nothing has the policy to 'just report'. What do I need to check to make sure that this happens?
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Profiles not activating
The Movie Profile doesn't turn on when watching Netflix on edge and the Game Profile doesn't for some games launched from GOG Galaxy lanucher (I know you can add games to the list but this should not be necessary) . My previous anti-malware worked better where it would enable the game mode when any program was fullscreen…
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How to keep SecurePass logged in
Hi, I'm using SecurePass as a Chrome extension in Windows 11. Every time when I startup Chrome for the first time SecurePass needs to log on again. Is there a method to fix this?
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New Scam Alert: Fake ChatGPT Plus "Payment Failed" Phishing
I just spotted this one landing in inboxes, and it’s a perfect example of how scammers are pivoting to target AI users. They’re banking on the "fear of losing access" to GPT-5 or your custom workflows to make you act without thinking.
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Bitdefender Randomly Blocking Safe Applications After Recent Update
After the last Bitdefender update I noticed that some trusted applications on my PC are being blocked or quarantined even though they were working fine before. A few programs fail to start and sometimes Bitdefender shows suspicious behavior warnings without clear details. I already tried adding exclusions but the issue…
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The current Bitdefender version, build number link.
I'm sure most of us know how to find our version, build number via the BD system tray icon, right-click, About. As well as clicking the life preserver at the top of the main UI Dashboard, and Product information at the bottom. But here is the link to confirm that the build you're on, is the most current build available.…
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Work Profile
Do i need to add an application here or it ll work auto? Bitdefender's Game Mode automatically activates when a game is launched, so the purpose of the Application List remains unclear. Furthermore, I'm unable to add the Windows 10 Store version of CapCut to this list, as it's not discoverable in the search. What is the…
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Stuborn Heur Virus on PC, Bitdefender blockin
This following virus has appeared on a device that I covered 7 times already Heur.BZC.PZQ.Boxter.1174.786BAC69 Description Files we deem dangerous can harm the device, gather personal information or operate without your consent for illicit purposes. Blocked file…
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Stubborn Heur Virus or False alarm x8?
This keeps appearing on my computer (Via Bitdefender Free) Heur.BZC.PZQ.Boxter.1174.786BAC69 Description Files we deem dangerous can harm the device, gather personal information or operate without your consent for illicit purposes. Blocked file…
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They're trying to ban VPN's
Hi everyone, Big gov under the control of the WEF is going after online privacy rights with the age verification and now going after VPN's under the guise of "protecting the children" which is obviously the excuse they're using to push their mass surveillance, digital ID's and take away our rights to privacy, freedom of…
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RE-INSTALL ENDPOINT SECURITY TOOLS
Good afternoon, I'm having a problem with some company computers that had Bitdefender Endpoint Security Tools installed through a grant. It turns out the antivirus software was uninstalled on some computers, but now, to maintain support, we have to reinstall it. Who should provide me with the setup installer? I have no…
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Is this a real Malware or Trojan? MU online Game Server
*** Hello, is this a malware? VirusTotal flagged it with a detection, but this is a Game Server file (DarksTeam MuServer 0.99.60/62T 1.0M). According to the MMO Dev Forums—specifically the forum admins—this is just a false positive. They claim it’s due to the nature of how the game server communicates with player clients…
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Bitdefender central not getting all detected threats notifications
The bitdefender total security on my laptop is not sending all the things it blocks to the bitdefender central. It's sending all the certificate detections on websites but not any malware detection on websites. It does still detect and blocks the malware sites and shows it in the notifications in the bitdefender app on my…
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Remove, or make optional, the Bitdefender "safe" label in Email Protection
For me, having the "Dangerous" label is all that is required. By definition, all other incoming emails are safe. I don't like getting every single email tagged with a useless label. It should at least be optional if users want the "safe" label. Yes, I know that some users might not understand that Email Protection only…
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Glasswire Install Process Detects Malware?
Hi everyone, I just tried to install the latest build of Glasswire, and it detected malware. I want to upload it to the labs for analysis, but the file is above the size limit. If I scan the installer, nothing is detected, but if I run it, it detects the malware. Is there any way to send to Bitdender? I am running Total…
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Securepass app-level autofill
Does Securepass properly implement app-level autofill on Android? Because on my experience, it doesn't. For example, try using it with logging onto Telegram.
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Réglage Android - Bitdefender ( wiev on an application "TWINT" )
(FR) Bitdefender peut/supposé de visionner mon écran Twint suisse ( Sur Android ) (EN) Bitdefender can/is supposed to view my Twint Swiss screen ( On Android ) (FR) Comment est-ce que je peux vérifier / ajuster les paramêtres d'accès de Bitdefender sur une application. En l'occurence, TWINT. Je n'ai pas pu trouver le moyen…
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An overview of the Bitdefender Security Widget
Hello 😊 Since the user manuals have not been updated yet to include information about the security widget that was reintroduced in Feb. of 2021, I thought I would post some of its features here. Some of it may be pretty basic, but I thought I'd include it for those who are new to Bitdefender and the security widget. An…