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[duplicate] "warning Issue" Now Including Msft Optional Products
Recent changes to BD2010 now have me seeing "Warning: 1 Issue affecting the security status of this PC." When I check it's pointing out that I haven't installed optional updates from Microsoft. Not having installed Microsoft Live or Silverlight isn't a security problem and it shouldn't be showing up as such! This just…
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[duplicate] Registry Errors
Hi, I'm running Windows XP Home SP3 and BD AV2010 V 13.0.19 as of tonights update. I had trouble with AV2010 after installing it the first time (I had AV2009 installed and didn't uninstall first, I think that might have been the main cause). So I uninstalled both AV2009 and AV2010, deleted all BitDefender folders and files…
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How Do I Stop Bdts 2010 From Deleting Files Without My Intervention
any time i run a scan or bitdefender scans my files it automatically deletes the so-called files without my consent if the files cannot be disinfected. i run the ui in expert mode and have set the actions for infected files as disinfect and move to quarantine respectively. however the problem still persists. is there no…
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Installing Antivirus 2010
I cannot get this product (Antivirus 2010) installed on my XP Pro computer. It installed fine on my Vista. I get an error message "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel." I have called support and they said…
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Bitdefender Always Been This Bad At Customer Service?
I've been singing the praises of BitDefender for almost a year now. The freedom from the cumbersome security suite products that slow down computer performance has been very liberating. However, I can't say the same for their customer service and technical support. My son's computer has contracted 3 serious malware issues…
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To The Development Team .. Suggestion Please
Hi Please turn this notification OFF...........It confuses me between the IMPORTANT notes like the antivirus protection is off , or the silly reminder to scan the PC....I can remember easily to scan my PC ...but I don't need the danger symbol on BD IS 2010 icon near the clock I can't turn off that alarm,cause when I do ,…
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Remote Desktop Windows 7 Not Possible
Hello, I'm trying tot setup BitDefender Total Security 2010 under Windows 7 64bit. I keep having problems connecting to the PC using RDP from a PC outside my network. I've already changed the settings for my network adapter to Trusted Local, Stealth Off, Generic Profile Yes. I'm able to connect from a PC within my network.…
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I Am Not Able To Visit Some Websites.
I am not able to visit site like http://www.thaiair.com/ and http://www.ideacellular.com/ from my computer which has biddefender installed. I have not enabled the parental control and have default settings.
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Suggestion For Game Mode
When BitDefender downloads a major update (one that requires a system reboot), the user is still notified every 20 minutes that it needs to be rebooted, even in Game Mode. This means that when playing a game, the user must first minimize and select what to do before he can continue playing. So my suggestion is to implement…
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Windows Startup Very Slow After Upgrade To 2010
Hi, After I have upgrade from Bitdefender 2008 to Bitdefender 2010. My windows system take about half hour to fully start up. What have actually happened? I have email to the support team twice regarding this problem a few days ago but till today still yet to get a reply from them. It seem like they do not value their…
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Gen:tojan.heur.hype.cu4@aq0@hzg
My Bit defender total security 2010 has detected the following virus Gen:Tojan.Heur.Hype.cu4@aq0@hzg it says: Accessed by: wmpnetwk Location:\L\max ++.00.x86 Bitdefender could not disinfect, delete or quarantine this item. Access to this object has been denied. Can anyone help me please!
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No Reply For My Tickets......
how come its been over 2 weeks and i have yet to receive ANY HELP for my BD witch is not working? vsserv is no available... yet no help.. how do i get a refund? i had enough of this.
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Bitdefender Antivirus 2010
When I first log onto windows I keep getting a security message from Windows saying that my anti virus and Malware are not working but I have installed antivirus 2010. Does anybody know how to solve this problem. I have Tried to send a Support tool message to the Bit defender support team but the Support tool will not work.
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Defender Pro 2010 15-1
Hello, New Member here. I need to find out how to get the file 'bdts.msi'? I have Defender Pro 2010 15-1. It is still here but I can't access it, or download from disc.
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Outlook Error
Hi the other day Outlook 2007 on a windows 7 64 bits computer reported an error in Bitdefender, since then Outlook does not show the Bitdefender toolbar. I have reinstalled Bitdefender, and still the bitdefender toolbar is not visible in Outlook 2007, it is not even shown as selectable in the view toolbar options. Does…
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Yahoo Messenger + Bdis 2010 Causes Crash
Downloaded trial version (before buying) of BDIS 2010 and installed on my Windows 7 at home. After installation i've got major problems with Yahoo Messenger (Version 9 and 10). Every time i receive a message or click a contact to send a message Y.M closes immediately! I uninstalled BDIS and it works again, i Re-installed…
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Application Failed To Start
Hello! I recently purchased and downloaded BitDefender 2010 and when I run it I receive the message that this application has failed to start because its "side-by-side configuration is incorrect. Please see the application event log for more detail". I run Vista 32bit and I have searched through the forums and found…
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Startup Windows Security Alerts Issue
When I first start up my computer, Windows Security Alerts informs me my virus protection and malware protection are both turned off. This goes away after a few minutes, though, but the notification is really annoying and keeps making me think BitDefender isn't working. I run BitDefender AntiVirus 2010. Windows Vista. The…
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Windows 7 Homegroup With Bitdefender 2010
I've been trying to set up HomeGroup in Windows 7 between my desktop and laptop. Both are Windows 7, one 32bit and one 64 bit, both running Bitdefender Internet Security. If I disable the firewall I can get the desktop to see the files on the laptop. With the firewall on they don't see each other at all. I'm not an expert…
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Vsserv.exe Problem_waiting For Solution For 10 Days Anyone Can Help
http://www.sendspace.com/file/p0pqw3 I use bitdefender on my XP but now I have a problem with the vsserv.exe process- it's using over than 50% from my cpu. What can I do? It doesnt stop, and my computer works slowly even freezes sometimes... Please help me!
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Suggestion: Automatic Transfer Of Configuration Settings When Updating To A New Version
I have been using BitDefender Anti Virus for years without any problems, but every two years I have to go through the nightmare when the license for the old version expires and you need to uninstall it and install a new version. Uninstalling/installing is not a big deal but the problem is that all configuration settings…
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Bd 2010 Add Port 3389 For Remote Desktop
Hey guys, wondering if you can help me out, i'm trying to get remote desktop access on my iphone. but i keep getting a connection error, someone pointed out a possibility that it could be my security blocking port 3389, how do i enable it ? thank you
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Registration And Update Issue Going On 7 Days Now With No Correct Fix
i am still unable to register or update the 2010 total security antivirus protection 4 phone calls 3 emails later and 10 hrs tring to fix, why is this so complicated?
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Internet Security 2010 Is Crashing/rebooting My Box
WINXP SP3, new install of Internet Security 2010. Since installing the software last night my box will load windows and run for a few minutes and then reboot. The support link insidea of Bitdefender will list documents but won't allow me to open any of them. I have received no email, not even an automatic confirmation…
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Anyway To Turn Off Scan Already Running Pop-up?
Is there anyway to turn off the pop-up that appears when an automated scan tries to run and (apparently) the last scan is still running? On my laptop the scheduled scan can't always run as planned because the machine is not always on so I get this message a lot. I would like to have the option of disabling this. After all,…
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Pc* Files In The Root Drive
Hi, I've noticed these four files in C:\ C:\>DIR C:\ /A-D-H Directory of C:\ 26/01/2010 19:39 0 pcconf.ini 26/01/2010 19:39 0 pcwords.dat 26/01/2010 19:39 0 pcwords2.dat 26/01/2010 19:39 0 pc_sign.slf 4 File(s) 0 bytes As I like to keep my disk clean at all times, I wanted to know where these files come from, and with some…
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Cannot Register Bitdefender Total Security 2010
I downloaded and installed BitDefender TotalSecurity 2010; it told me I needed to register, which was fine and expected; I bought the registration key, received it, I went to the program again, opened it, got the "Buy It" and "Register It" buttons again, hit "Register Now"... ... And nothing happens. This seems to be the…
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Keeps Scanning My 3.5" Drive When No Media Present
vsserv.exe keeps accessing my 3.5" floppy drive. I haven't figured out the frequency but it is annoying. I have not found a way to disable this constant rescanning and it doesn't do it on my DVD/CD drives until media is actually present. Anyone have an idea of what to do? The old version I had did not have this problem.
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Bd 2010 Ts : Install Problems
hi, sorry , i am not good in english enough. i faced a problem with my bitdefender total security 2010 , with update. i have windos 7 as OS . bd was fine until yesterday. first i can't start an update then i update my bd and the update start then bd asked me to reboot the PC so i did then the update was disabled and i…
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Problem With Parental Control
hi, I'm using bitdefender 2010 on windows xp computers with domain login, witch means that a user can login on the one computer without having a local account ont that computer. Bitdefender seem to switch on parental control when a user log on with an username that is not in the computer local account, even if i didn't…