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Online Purchase Problem
Hi, I wish to buy Bitdefender Antivirus 2008 2 years license with %33 discount. But after I enter information and click " submit" it says "we are unable to process your order..." . I know there isn't any problem with my credit card because I've bought a lot of softwares with this card. IMO the problem is Digital River, is…
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No More Live Asistance!
Hi , I just happen to try to obtain a quick response by using my account in the bidefender site and use the live asistance like I use to. And, gess what , no more real live asistance, I get to write a question , has usual, then gess what, insted of having a live chat as before, I got to write my e-mail adress to get help.…
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Help Me!
It always appears. Once it appears , my internet connection is closed and I only reboot my PC. What should I do ? Please help me! Thank you!
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Bd A/v Win Xp Bootup Error
Actually the error message is "bdcom.exe - unable to locate component" in the title bar and the text is "this application has failed to start because Txtools.dll was not found.....etc." I guess BD 2008 is working ok though after cancelling the message.
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BitDefender v10 schedule scans not working.
I just noticed that my scheduled scans were not working. Geesh it was bad enough when the time was off or changed when you went in, but has it stopped scheduled runs completely. Anyone got any ideas? Thank You mcomo
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Licence Upgrade
i've just started to use my 2 year 1 user licence for bitdefender AV, but i've now got a laptop aswell, i was wondering if i can change my licence to a 2 year 2/3 user to use this on my laptop. or would it be better to buy it again?
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Very Big Problem. Please, Help.
Hi, I have instaled Bit Defender Antivirus 2008. I have run a scan and everything was allright. Next day, tryed to restart my computer and I have no acess. Here is what happens: the windows XP starts running, it asks me to choose the user and then starts loading my definitions. 3 or 4 seconds latter, closes the windows…
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Win2k3 Server Terminal Services
Hi All, I searched the forum for this and was surprised to find no previous post. I have installed the trial version of Security For Windows Servers, having found that both F-Secure and Kaspersky slow our servers dramatically. As Administrator I require to block user access to BD. However default installation places BD in…
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Missing Shared Dlls
After I install BitDefender ISS 2008 it automatically updates the virus and spyware signatures. Then I run a registry cleaner and it finds 249 missing shared files located in BitDefender Threat Scanner. The missing files look like the downloaded updates. Is it ok to remove the missing shared files??? This only happens…
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Registering Of Product
I just bought the INTERNET SECURITY 2008 yesterday and I have some problems registering the product. It states at the back of the CD cover to "select BitDefender Total Security during installation". And I did. When I tried to register, a pop up came up saying that the key is for another product. How do I proceed with my…
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To Upgrade Or Not Upgrade
Hey guys. I'm currently using bitdefender 9 professional plus. And i'm very satisfied with it. It's so effective, I'm not sure whether or not to upgrade to bitdefender 2008. Please enlighten me. I'd like to personally hear from you guys why I should upgrade.
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Bd Not Remembering Settings
On the firewall part of internet security 2008, bit defender is not remembering settings. Last night, I set it to "Ask" protection level and then about 10 rules got added for programs to be allowed access to the internet. This morning, I was asked about all of them again (what a nightmare!) and realised the overall level…
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Official Bitdefender Forum?
Hello. I'm a little confused. Is this the official BitDefender forum. Or is it this one................. http://bitdforum.com/index.php?
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I Need Date Time For Update[ On Main Web]
i don know why but with me auto update dose ot work very well. always stopped at 44% or 55% sometime its ok but.. many times always stopped at 44 and 55% so i tried to downlaod update from website but it dose not have the date time. as i know that they will update about 1 week 2 times[ friday and saturday] but we are…
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Quarantine Folder
Hi, i was just wondering, what does the Quarantines contents do? What does the Send button do and the restore button, does it remove the file off my computer for good? i have like 3 keyloggers and like 50viruses so i need some help, please!
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Update Service Unavailable
Could you let me know as to how to get my bitdefender total security 2008 have the update service available. I am unable to modify or change the settings as i have the line BitDefender update service unavailable appearing. Could somebody advise help? Regards Gora Rakshit
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Found A Virus!
do i have to scan my PC immidietly when my bidefender found a virus...????? because when bitdefender found a virus, it will only alarm you.. there is no option provided if you want to delete it or continue anyway... and that is a waste of time if you have to scan it rght away... it is 45 minutes... not like kaspersky.. it…
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Purchase Online Is An Experience Of Tragedy
I have liked your Antivirus 2008 application I did purchase it online. Correction - I dont know if I have purchased it. I have supplied all the details, I have been transferred to PayPal, entered PayPal, confirmed and ... nothing! No confirmation of any kind ! Hello? What is the status of my order? Three hours passed…
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It Say's I Have Trial Version.
Ok, my first post. Just received.... From Navarre. L.C. Inc.. Purchased through www. newegg.com a CD software of BiTDefender Anti virus 2008.. It installed very good and quickly.. I did all the numbers requested, like what color was my grandmothers hair when she was born, did I like green beans at age six., etc.. Well!,…
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File Sharing Problem With Bitdefender Total Security 2008 Firewall.
I can't share file from my pc to other. but i can get from other. how to configer firewall to share my file in LAN?
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Bart Pe
hi, only just made the move to Bitdefender total security '08 and so far very happy im sure i'll be spending a few bucks within the next 30 days. Anyway i was browsing bitdefenders ftp site and found bartpe and was wondering how id go about getting it into a reatago setup or similiar. ive tried the recovery cd and would…
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Did Bd Antivirus 2008 Fail To Exclude File Extensions ?
Hi Everyone, I have BD anti virus 2008 set to exclude .tib file extensions ( Acronis back up files ) from on access and on demand scans. According to the Deep scan log, under "Target Selection Options", it makes no mention of "Excluded extensions" during the scan . I maybe reading the log wrong, but it looks like no files…
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Poor Customer Support
Since I bought and installed IS 2008 I cannot access the web page from my modem/router anymore. I tried different settings without success and posted a request for help to customer support. Beside a first quick answer it stays quite. No news from customer support. I'm waiting now almost one week for a reply. And still the…
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Bitdefender Can Not Be Installed On Win Me
hello everyone! One of our customer has a Notebook with Win ME installed. When he tries to intall BitDefender V9 or V10 he gets something that looks like this message "BitDefender is not compatible with your OS, BitDefender can be installed on Windows 2000 or Windows XP" Any tip? Thanks a lot!!!!
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How To Submit The New Virus Sample?
If BD have a Website to submit a new virus sample ?
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Question About Update
hiii again umm today i tried to update but i could not[yesterday same]. maybe server busy?! umm so i found out on the website of BD . i can download update there. but its weekly so it means every week i can download a file from there right?[newest] [exactly i don like automatic update or click udpate then wait[ always stop…
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Bd Antivirus And Acronis Back Up Compatable?
Hi Everyone, I just installed BD anti virus 2008. When I later attempted to back up my computer, with Acronis True Image 10, I experienced my first back up failure. I don't know yet what caused the failure, it could have been a problem with Acronis, but I was wondering if there were any compatibility issues with BD anti…
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Phone Support And Purchase Options
Hi. I purchased BitDefender Antivirus 2008 via Amazon, opting for the 2 year/3 computer package. After my 2nd install, I received an email from BitDefender thanking me for "trying" BitDefender and asking me to buy it. Attempts to call the customer service and Tech Support phone #'s in the Quick Start Guide results in…
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Bitlord 1.1
With only Bit lord running sometimes I get the error "A required resource was" and an OK button. Now depending on the amount of time I'm away from my machine I may have to OK this error several times, also if the BitDefender Anti virus Plus v10 window is open during the error parts of the non selectable area of the window…
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Bitdefender Total Security 2008 User Question...
Hello, I was wondering something before i bought a 5 user bitdefender total security 2008. I will be replacing 3 or my computers come xmas, so I want 2 make sure if I put bitdefender on my current computers that when I get the new ones I wont have a problem with the 5 user agreement? Thanks