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Question On Complete Scanning
Have Bit Def Int Sec 2008 A/V setting for everything, So after viewing the log file for Deep & Full,' Scanned was all files, spyware, cookies & memory. But the following not included: Registry, boot sectors, archives, runtime packets, e-mails, heuristic scans. So how do allow for the above scanning?
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Free Edition
Ive tried to get the free edition but I can´t. The link doesn´t work or in another case t there was no link. For customer support you need to create an account and there you need the link or license number. A bit dumb. If this is the way you get support, thanx but no thanx. Especially when you want to buy the stuff it´s…
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Bd 2008 Conflict With Ie 7 Solved?
some language version of xp or ie may be conflict with bd 2008.Have it been solved?
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Restore From Quarantine Not Working
Hi there, After a scan, the evaluation version of BD TotalSecurity 2008 found some 8000 .htm files infected with Generic.Virtob.1.xxxxx and let me choose between delete and quarantine. I picked quarantine... and after finding that I really need some of the files moved, I wanted to restore them only to find out that the…
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Minor Issues
Hi, I am new with bitdefender and I find it very good but I have a couple of issues and I wrote to support but no answers yet. The issues are: 1) The backup tool tells me to perform a backup. I click Fix and the backup is performed but the Status Backup panel is not updated and keeps saying that a backup has never been…
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Red Xs In File And Net Zone
New to bitdefender but had no problem installing. Everything looks good on the bitdefender home menu, but I have Red Xs in both File Zone and Net Zone. What is going on? any help is appreciated.
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Where To Change The Lic Key
Tech Support gave me link for Internet Security 2008 Supposed upgrade from BD Antivirus Plus, v 10. 1) On "My Account" (Bid Defenders website) the Lic key is incorrect. how do I change it? When I open my Bit Def program and work my way to the page that shows my Reg/Lic key - it is correct ! 2) with BD Antivirus Plus, v 10.…
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Excluding Path From Viru Scan Not Working
I have one program where the exe file gives a positive hit as having a virus. I would like to have BD Total Security 2008 ignore this file/path. Have put the path in the virus Exceptions/Object not to be scanned. When the scheduled virus scan runs I still get a message that I have one virus infection, which is this…
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After Scan Log File Shows Nothing
after deep, full scan log file shows nothing about scan files, time scanning et.... I use bitdefeder internet security 2008.I d0nt know , but before i use f-secure client security, which log files open with internet explorer as bitdefender.
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Outlook & Attachements Over 2mb
Hi, we have a problem with the BD (not only me) - If I want to send an Email with an attachement which is bigger then 2mb, then I get an error message and outlook tries to send it again. But the email with error message was delivered. So if I do not delete the email after the first error, the receipient will get more then…
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Newbie...home Networking
Hi I have Bitdefender internet security 2008 on a vista laptop and Bitdefender internet security v10 on an xp desktop. I cant seem to be able to browse folders on the other pc wthin networking without disabling the firewall. I obviously dont want to do this, am I missing something. Thanks
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Attempt At Creating Identity Control Rules
Hello, Rather than waiting I did the following. For "Rule Name" I entered the words "alpha, numeric" or both depending on the field used. For "Rule Data" I entered only the first 4 characters of accurate data for that field. In memo area, I entered a description of what characters where entered based on placement and…
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License Purchase
I have installed the evaluation version on my laptop and desktop. I will probably make a purchase of Internet Security or Total Security in the next two weeks. My daughters computer has Norton which is almost expired. If I buy the 3 license 1 year option do I get three different key numbers ? One for each of my computers…
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Just A Few Questions
Hello everyone.....to begin with, this is my first new computer, e-machines with windows vista, and I no longer have McAfee installed on it. It was too much of a drag on download time...I have dial-up, by the way. Just have a few questions; #1. The free software I downloaded here says its free and the key is good for…
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Bdmcon.exe Not Loading On Startup
Hi there I cannot get bdmcon.exe to load on starting windows xp, whereas bdagent.exe loads fine. I think this means that the automatic updates are not active, even though that setting is enabled in the GUI. AND, (which is strange), bdmcon.exe is listed as a startup item in system config utility (statup tab). However, the…
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Bd Conflicting With Office Programs
Greetings, Last week I purchased two copies of BitDefender AntiVirus Ver10 for two XP Pro computers with expired NAV subscriptions. (I've wanted to start migrating away from NAV for sometime and had been told good things about BD.) I purchased both copies online. The very first thing that happened when installing was I was…
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Bdis V10 - Update Failing
I tried to upgrade to BDIS 2008, but had too many problems, so I uninstalled it. I finally got most/all 2008 cleaned off the computer, and re-installed BDIS v10. Everything seemed to go smoothly, and the initial update and quickscan completed. Now, my Vista security center says that BDIS is outdated and needs to be…
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32 Bit Or 64 Bit?
I wanted to download the 30-day evaluation of BitDefender but it wants me to click on either a 32-bit or 64-bit version and I don't know which to use. I have a PC with Windows XP Home edition on it. Thank you. MaryF
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Upgrade From Bdis V10 To Bdis 2008
Hi, I purchased BDIS v10 for my Vista32 desktop in April. I see there is a new version 2008 now. Is this upgrade free since I purchased it 6 months ago? How do I go about upgrading? Thanks.
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Contextual Log Files Always Show 0 Items Scanned
Hi, We are having a problem with BitDefender Antivirus 2008. The problem occurs on multiple machines. We are wondering if anyone else is experiencing this or can duplicate the problem. When we do a contextual scan of a folder or file (by right clicking it) the scan seems to complete normally. But when we look at the log…
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Question About Moved Files, Trojan
Hey guys, I was just wondering if you could answer a question for me. Bitdefender on a scan found a trojan downloader (a movie) in my temporary internet files...and i knew i had one cuz i went to a link but was sent somewhere else, pretty nasty, so anyway, it found the files and said that disinfection failed, so both were…
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A/v Preventing A Back Up
XP Home SP2 Bit Defender Int Sec 2008 I have 2 External back up drives. I am trying to make a back up of my back up - from one hard drive to an new one. The Antivirus preventing some files from copying - such as a old anti-spam tool I have. So most of the conflicts seem to be "security" related and that BD thinks I am…
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Scan Activity Bar
The other day my Scan Activity Bar for the Net Zone has big red X on it. I looked in all the settings (I think I noticed this before when I was disabling the firewall), but now everything is enabled and all looks good. Any ideas about what's happening? I have BD IS 2008 on Vista Ultimate. Thank you.
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Windows Xp System Restore And Bd Antivirus 2008
Hi Everyone, Last night I had to use system restore because some freeware software, I downloaded , deleted files I wanted to keep. System restore worked, but I discovered that my BD anti-virus 2008 was disabled and the "fix" option didn't work. Also, I usually keep the Identity control turned off , but the system restore…
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Help Please With Creating Identity Rules
Hello, I have read the BidDefender on-line help and a little forum information related on how to set up Identity Control Rules. What do you enter for "Rule Name" and "Rule Date" for each "Rule Type" that is selected? I'm simply very confused on what should be put in these fields. Click "Finish" I can handle. Please don't…
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Bd 10 Free Edition
Hi, Is there any legal limitations, as to where I can use this product? I'm planning on using it on a single stand alone PC, but in an office/work environment. So absolute PC security isn't as important, than if it was online at all times. I just didn't want to break any rules here Thanks
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New Bd V8 User
just wanted to say hello and i'm glad to be aboard.. been using nortons since 2002...well until today i installed BD version8 i guess the standard edition with no problems other than i had to run the norton's clean up tool. ran my first scan and i'm clean....so far so good...thanks
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Can't Update Virus Definitions
When ever I click on update. It does nothing. It doesn't even check for updates. Everything else seems to work. I can run a scan. I just can't update. The last update says "Never."
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Ie7
Now I am convinced of issues with IE7. Initially, I had lots of probs getting BD to run on my system - having moved from Kaspersky which I believe is a nicer prog. Eventually - we're talking here many hours (after all forum tips exercised) I did clean XP install followed first by BD. OK. Installed various progs: Office '07…
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Installing Over Norton
hello, I want to install BitDefender over my current antivirus product, Norton Internet Security. Will BitDefender detect and remove Norton as I install? Should I try to remove Norton first? Is this going to be a messy process, or simple? Thanks!