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Unable to connect to the server
I've been trying to get this installed for almost 2 weeks now. Support just keeps having me run diagnostics and then doesn't respond for 5 days with anything further. What is the process for getting a refund?
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purchased total security 2017 multi device - no order confirmation email received
what should I do please? I checked spam for the mail - not there
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Offline installer = WiFi or Satellite
Not everyone has broadband dsl or cable or fiber. Comcast for example, in some areas, only sells Xfinity Wifi as a service (no cable). My next alternative would be Satellite . All of which seems to timeout with your remote installer. Yet a simple download manager allows me to download Kaspersky, Avast, Comodo, Panda,…
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Upgrade to 2017 not working.
Hello, I was using instruction from topic here above, named: /index.php?/topic/72447-how-to-upgrade-to-2017/" title="How to upgrade to 2017" rel="">How to upgrade to 2017 But it was not working for me. Ihave uninstalled 2016 version. In Bitdefender central I downloaded "new" Bitdefender, but ... this is old version 2016.…
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msvcp140.dll not found
After upgrading to BD 2017, I get 2 error messages when I start my laptop that DevMgmtService.exe and dmiface.exe can't be started because msvcp140.dll can not be found.
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No activation key given
I bought the bitdefender 2017 yesterday off your website and recieved nothing- please can you get back to me I've email repeatively and still no answer.
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Bitdefender AV
Hi, Just a simple question.. IS it possible to install a trial for Bitdifender AV? Everytime I install the tiral software under antivirus it installs Total Security while I just want to try AV Any suggestions?
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Can't activate my account
Hello! I've got a problem with my installation of Bitdefender Internet security 2017. I already installed this product on two computer. But on the third, the installation worked but I can't activate my product. The window won't load. I already re-installed it two times. Does anybody knows why?
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Bitdefender 2017 crashes windows 10 processes
I ran Bitdefender 2016 successfully for an entire year, today I decided to upgrade to the 2017 version. After following the upgrade instructions on this forum, I installed the newest version. Upon completion, I got a windows popup saying "SmartScreen has stopped working" and "NVIDIA Settings has stopped working". I…
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Upgrading from 2016 kills previous settings
Why have my 2016 settings been wiped when upgrading to 2017? e.g. File and folder exclusions,,, Completely wiped... " data-emoticon="" src="https://us.v-cdn.net/6031943/uploads/ipb_attachments/emoticons/default_angry.png" title=":angry: " />. Also please check out my other…
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So far, 35 minutes has passed
It's been 35 minutes and I am no closer to having BDAV 2017 installed. Please see attachment.
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Wrong Email
Hello there, I just purchased Bitdefender 2017 and gave the wrong email address by mistake, I put .ca instead of .com now I can't get my confirmation email to activate my product or use the telephone service to resend the information because it only resends it to the same email!
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BD 2017 online installers
@ Sorin G. It appears that the BitDefender 2017 online installers included in your pinned post "How To Install Bitdefender 2017" are pointing to BitDefender 2016 online installers: http://download.bitdefender.com/windows/desktop/connect/cl/2016/en-us/bitdefender_tsecurity.exe…
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Download & Install Bitdefender Offline Kit {Not Official Release}
Attention : This is not Official Release offline kit 1- Download Bitdefender Agent (bitdefender online installer file with 9MB) From http://central.bitdefender.com 2- Download Offline Kit Bitdefender 2017 : 32-Bit and or 64-Bit 3- Now You should Be Offline (disconnect your internet) 4- First Install Bitdefender Agent…