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item was ignored
I repeatedly receive a message regarding a file in my "temp" folder in windows 10. bitdefender informs me that "item was ignored". does this mean that bitdefender has rejected it? So, i can just ignore the message? It seems that the files arrive in my temp folder. also, on occasion this continues for some time. why are…
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"Real-time Optimization" option
Can someone tell me if this is a bug or I'm just not understanding it. Every time I go to settings>profiles and turn the toggle for "Real-time Optimization" to on, its switched back off when I close and re open the Bitdefender UI. I do have "Activate profiles Automatically" turned on as well and thought that maybe you have…
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Some mails never reach me (Big Fish Games) Started november last year
See subj. I have also tried to contact your support, but haven't recived any kind of confirmation yet. Did that yesterday.
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How much to go from Internet S. to Total S.
I've recently became concerned about malware (not any specific threat just in general) and was wondering how much it would cost to go from Internet Security 2019 to Total Security 2019....I emailed Support and got an automated response related to tech support and the sales agents are never available on chat. I looked it up…
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Dynabook TV Center and Advanced Threat Defense
I have a Toshiba desk top that's installed with software called Dynabook TV Center. For some reason, the software will not open when the Advanced Threat Defense is activated, but does open and run when Advanced Threat Defense isn't activate. If I deactivate ATD, open the TV software and then reactivate ATD, the TV software…
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Comparison
I am currently using AVG Internet Security and have been for some years. My question is how can I be sure that Bitdefender wont treat me a just a number to get money from if I change to your program?
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Led Lighting..
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Bitdefender Topped #1 [Free Antivirus Edition] 2019
Nice To See Bitdefender Topped On List Of Best Free Antivirus 2019 Edition reviewed by toptenbiz here : https://toptenbiz.com/best-free-antivirus/
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Random message on WiFi connection
Hi All So I get this random message saying I'm connecting to an unsafe WiFi network yet it's AES encrypted as all my WiFi connections are. Doesn't happen all the time, just enough to be annoying. Stupid thing is instead of telling me which WiFi of which I have a couple It has %s for some bizarre reason. Cheers Peter
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"Error" of web protection by Bitdfender
Hi, I've just turned my pc on.... I've opened Firefox, if I open twitter and facebook, Bitdefender shows the web protection page because of "not reliable certificates" of the web pages I'm trying to open... what's wrong?!?!? EDIT: I changed Bitdefender VPN server location and now it's fine... Ricky
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Confirmation Email
How long does it usually take for the email with activation code to be sent? I recently purchased the Total Security 2019 package but I have yet to receive the activation code email, there is no order number or anything to reference to with regards to my purchase, would really appreciate any input. Thanks in advance
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Probs with Win Update and audio output
I've got most annoying probs with BD19 which, by the way, never turned up with earlier versions: 1) Can't install Win Updates - install fails. 2) My audio output is dead - can't connect to my hifi. Local speakers do work. Both probs are immediately fixed after de-installing BD! Regards Jens
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Bitdefender is always in minimized state
Hello. I have an active subscription and installed Bitdefender on few home computers. On one of them I can't open this software and it's always minimalized. I can't configure it or even update. It's visible on taskbar but it's minimalized without the possibility of openining What to do?
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"Contact Bitdefender Support" website doesn't work
The email option on the "Contact Bitdefender Support" website doesn't work. Seemingly hasn't worked for months (refer to this Bitdefender forum post - link removed because of CloadFlare error, see note below). I was trying use the support tool which keeps failing sending the ticket, and subsequently prompts me to Contact…
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Support Contact
Really unhappy with the difficulty of contacting support via email. The "email ticket" links on the bitdefender support page just don't work and nowhere can I find an email address to write to. Consequently I joined this forum. Firstly let me say I have been very happy with the Bitdefender product. It's the best antivirus…
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b3.ifrm.com
I've had this problem before and it cleared up for some time and now it's back. In the Bitdefender widget there's 40 notifications of "firefox.exe attempted to establish a connection relying on an unmatching security certificate to b3.ifrm.com. We blocked the connection to keep your data safe since the used certificate was…
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Is bitdefender working correct?
HI.I install bitdefender 23.0.14.61 and after updates my pc is hanging and not working good and startup of bitdefender very slow after I open bitdefender I turn off real time optimization(before I turned on it) Can real time optimization make my pc like hanging I should say I uninstalled another security product and…
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online games huge FPS drop after switching to Bitdefender
Before I used Mcafee antivirus which I have a stable FPS around 30-50 FPS and GPU utilization around 85-99% at max settings on my games. After I switched to Bitdefender Total Security, my FPS drops down to 7 FPS . I already tried to use and enable Game profile which I add my games executable files in the list but still…
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Log location, logging enablment
I am using BitDefender Total Security on several platforms. I would like to know where the BitDefender logs are written to on the local system in the specific case of a Windows 10 machine running BitDefender Total Security 2018 and/or 2019. Can the logs be view in the MS Event Viewer, or only as flat files? Where are the…
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2019 System Scan 'stuck' at 4%
Normally when a System Scan starts, it churns through the files at a reasonable rate, finishing the scan of my single hard drive in about an hour or less. Today it started, then stalled at 4%, displaying: File: c:\Windows\System32\wshbth.dll (which is a 32 kb file) Scanned items: 237 (and not increasing) Elapsed time:…