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Windows Service Notification Error
Hello Receiving the following error message today at start-up using windows 7 and the latest version of Bitdefender. "Failed to connect to a window service notification service." I have tried a few of the different "fixes" found on-line but have not been able to resolve the issue. Is it possible that Bitdefender could be…
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just venting about the firewall and the program in general
I was trying to log into my server and It was blocking the username and password took me 3 hour to find that out. It all started when I tried every other user's user name and password on the server and it all came back as wrong login detail. so I thought some hacker may have hacked in and change everything. So I went to…
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Full Scan running for over 18 Hours
I am new to Bitdefender and downloaded the software yesterday. I am running the first full scan on my son's machine and it has been running for over 18 hours and is on 48%. Should I let it run or stop and start again? It seems a very long time even for a first scan.
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How Long Before A Daily Scheduled Scan Should I Turn On My Laptop?
Hi. I'm new here after several months as an Avast user. To run Avast scans scheduled for 8:28 a.m. daily, and ensure its in-progress popup appeared, I had to turn on my laptop at around 8:05 a.m. What leeway, if any, is recommended for Bit Defender customized daily scans? I'm using your Bit Defender 2019, 23.0.22.93 (paid…
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Bitdefender Total Security 19 blocks all sites except google domains and youtube
So i cannot figure this out. I have been having this issue where bitdefender Total Security 2019 ends up blocking all connections from connecting except *.google.com and Youtube.com. I tried adding various sites as a whitelist, to no avail. Google and youtube are not listed in the whitelist. Bitdefender.com is blocked as…
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SMB Connection [network mapping drive] got blocked during data transfer with recent update
With the latest bitdefender update, the SMB Connection got blocked after using fastcopy to copy huge amount of data (around 300 GB) into another network mapping drive. The SMB data transfer just randomly got stuck. When it got stuck, I no longer able to connect to any network mapping drive, while internet connection didn't…
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Is this software real threat? Peculiar Bitdefender action.
Bitdefender found an application called Ultimate Windows Tweaker 4.6 on my computer and said it was a threat. I've had Bitdefender for a month or a bit longer, and UWT 4.6 has been on my computer since 07/15/2019 and Bitdefender never before flagged it. It is only the latest update of BitDefender that flagged this…
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How do I (individual user) install BD on a second machine?
I am an individual user, not a business. I purchased Bitdefender recently, and I will want to install it on a second computer. Can someone tell me how to do that? Thanks in advance.
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System Unresponsive after BD TS Update
So my BD Total Security updated this morning and afterwards requested a reboot. After rebooting my system became unresponsive. I finally had to uninstall BD TS and now my system is back to running normally. This is the second system I've uninstalled BD TS from due to performance issues. It doesn't do any good to have high…
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How do I cancel my subscription from autorenew?
I searched google. Read email notification about autorenew of the subscription and clicked ""If you wish to change anything about your subscription, click here". But I cannot find any option to cancel it. It feels like a scam. Do I really have to contact their customer support to just cancel the subscription?
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Bitdefender Annual Renewal
Been a subscriber to Bitdefender for many years, Internet Securitry Version, always de-activate the auto-renewal option as I prefer to make a choice on renewal each year and have always found that I can get a better deal by buying the current version rather than renewing. As renewal is in a few months, checked today on…
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How long should BD Internet Secuity 2019 take to load with SSD drive?
Hi, i always found bd a little slow to load at startup anyway but i recently put an ssd drive in my laptop and thought bd may also startup a bit faster but actually seems about the same, how long should it take about? Mine takes around a full minute to start and say you are safe when i hover over it. My laptop is: Intel i5…
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Bug report: Zombie processes
So while Zombie processes are well known in linux, they also exist in windows. They tend to be caused by system drivers not releasing handles. You can see them if you use RAM MAP (https://docs.microsoft.com/en-us/sysinternals/downloads/rammap) and look at the processes tab (they occupy 0k memory). For the last few months I…
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Using URl instead of IP in Rules
Is there anyway I can use an URL instead of an IP in rules? I want to set up a rules for outbound ports to a particular domain but the domain IP changes from time to time. I use a ddns service where an URL resolves to a dynamic IP but the Bitdefender rules do not allow me to enter an URL in the IP field.
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Admin rights with standard windows user
Hello, I'm the only W10 pro uset at home. As highly recommended I want to use Standard windows account as much as I can but ... Too often BD stops an action and I cannot accept it ... I have to end windows session, open an Admin session, accept the blocked action, close admin session, reopen standard session etc ... Very…
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Finding the version of Bitdefender and how to save settings
Where can I see what version of Bitdefender I have installed? Maybe I'm just blind but would make sense to have it clearly visible directly somewhere on the Dashboard? It just says Bitdefender Antivirus Plus in the title bar. Looking via the Control Panel, it reports 23.0.16.72 which doesn't say much if that is the 2019 or…
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Lengthy scans
Because full scans were taking so long, I created a custom scan so that only new or changed files would be scanned. (Inconveniently, that option is no longer available on standard full scans.) Even so, scans are taking more than three hours uninterrupted on my Windows 8 computer that has less than 80 GB of programs and…
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Bitdefender upcoming 2020 version
Hello, I relatevely new to Bitdefender (home products user) and i would to know if possible when normally will be release the next year version ? Kind Regards,
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Is Cam Studio safe or not?
Hi, I was wanting to install Cam Studio but BD says its potentially an unwanted app and moves it to quarantine? Any ideas? James
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How to Whitelist... a web site in IE11 Adblocker?
Win7 32bit, NIS2019 (no other active security)- I rent movies on redbox.com, and browse it often. In order to open the site, I have to open the blank site, suspend the new Adblocker, refresh, wait for it to load.... I can find no way to whitelist... it? Is this possible?
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BD Total Sec modules control limitations for Win10 standard accounts.
On my Windows 10 machines I log into a local Standard account type for regular use as opposed to a local Administrator account. As a result control over certain modules is limited and I have to switch over to the Administrator account in order to make changes. Example: Whilst signed into a Standard account I can view…
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AVPlus2019 and ms firewall discrepancy
Running Antivirus Plus 2019 on a Desktop and on a Laptop. No issues on the desktop. The laptop shows on the ms security interface: Open Bitdefender firewall. Looking at ms defender shows the ms firewall is On. Re-installed win10 64 home, laptop shows correct ms security interface. After some time (not the same session) the…
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Promoting Bitdefender
Hi I was trying to find an email contact for someone who could help me, I have tried contacting through the affiliate links but have yet to receive a response. My organization has an internal Health and Safety Fair for our employees coming up in August. I wanted to recommend\push our users to use a antivirus solution at…
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BTS 2019 interfering with a network printer
I was wondering if anyone has had any problems with Bitdefender Total Security 2019 interfering with the correct operation of a network printer? The situation is, with Bitdefender installed, even with all modules disabled, my printer, a Canon TS8250, either fails to print at all (port busy error message appears instead) if…
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Trying Bitdefender.... New user here
First, let me say having been long-time user of Malwarebytes whose company-maintained community forum looks almost identical to this one - one of you should change the look and feel. The first thing I thought when I found your community forum is OMG, I hope this company isn't related to Malwarebytes - because while their…
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Random BSODs
My daughter uses a Windows 10 laptop and I have found that if I install Bitdefender Total Security 2019, she starts getting random BSODs, typically once a day + or -. The last time it happened, I ran the "Who Crashed?" utility and it definitely pointed the finger at Bitdefender, but I can't remember the details and the…
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New Users Few Questions
First, I wasn't happy with my previouse choice of security software. Earlier this week I purchased avg's internet security and had problems with getting the software to activate (wouldn't show the necessary 'my avg' link/button so I couldn't input account info despite re-install and reboots). So I purchased a copy of…
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Product update to 23.0.24.120 causes VMware connection issues and Explorer crashes.
Hi I am using Internet Security 2019, I was updated to build 23.0.24.120 in mid June and since then I have had drops in internet connection, Windows Explorer freezing (and requiring a reboot to fix) and VMware Player is not able to connect to the internet at all. I have used Macrium Reflect to go back to the previous build…
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Threat Database updates
It seems the Threat Database update has been updated once a day only? The Current one is 12445309?