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Bitdefender 2019 blocking Teamviewer
Hi , All of a sudden Teamviewer is being blocked access by BD i have checked firewall permissions and everything is there , have tried setting it to home , any connection the whole lot , its not just on my OC , Bitdefender is also installed on my mother's pc , which is why i use Teamviewer so i can log into her PC and fix…
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Internet slowed to a crawl after latest update
After the latest BD 2019 update ( BD Total security 2019) my internet has slowed to a crawl using Firefox or Internet Explorer. Page load times are anywhere from15 seconds to a minute. Nothing else has changed on my computer and provider speeds are the same as always. Any ideas?
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Scheduled Scans / Computer Wake Option
I am new to Bitdefender and have the 2019 Internet Security product installed on my Windows 10 (1809) x64 desktop. Within Manage Scans, I cannot find an option to wake the computer to perform the action. A forum search shows that in earlier versions of BD, waking the computer to conduct a scan was not possible. Is the same…
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Bitdefender Web Scan not working in Chrome?
Hey guys, when I search on Firefox/Edge I get the green ticks that suggests the website is legit and fine to go on. However this doesn’t appear to work in Chrome. I have it switched on in Bitdefender does anyone have any ideas? thanks
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BUG - External hard drives won't eject with Bitdefender
Bitdefender is preventing me from ejecting a USB mass storage device. This was not a problem before the 2019 upgrade. How do I fix this. The application \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender Security\vsserv.exe with process id 2020 stopped the removal or ejection for the device…
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"Ask mode" for firewall
Hi, How can I turn on some kind of Ask mode for firewall? I want to decide what application cat get internet access and what isn't ? As I understand it's alert mode, right? If yes, why it says Allow or Block only? I want to be able create a rule. (It's probably created rule, but if yes can you add ''Allow for now" option?)…
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Bitdefender 2019 Blocks My Smart Card From Web Browsers
Some time ago in September my Bitdefender updated itself from 2018 version to 2019. Ever since then my web browsers that I use (Firefox, Explorer) don't recognize my smart card anymore. For example, when I try to log into my online bank account with my smart card it tells me to "make sure that your smart card is correctly…
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Quick scan limits
Good morning everybody, I would love to know the limits of the quick scan: exactly what areas does it cover? Does it scan for memory? AppData folder? Program Data folder? Please if you have any info on what it scans I'd be greateful. Thanks in advance.
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Bitdefender Total Security profile settings revert on restart. Changing Power settings constantly.
This is driving me crazy and I cannot find help for this anywhere. Every single time I restart my PC the profile settings I have made are reverted. Heck, even when I make changes to the profile settings and hit the save button reopening the settings will show that they weren't even saved. Game Profile is selected. Optimize…
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Ransomware Remediation Missed, Disappeared or is a Glitch??
i'm new on this forum and surprisely the new build of Bitdefender 23.0.11.48 has missed the Ransomware remediation on the protection tab or is a glitch (moved in the right causing impossible to disable or adding/managing exclusions and also enabled the feature) Note: the image is for the spanish version of Bitdefender…
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Stealth mode in firewall settings always resets itself to "on"
I use my pc files from lan devices. and this settings prevents it. i disable it everytime and it works but later it resets itself to on. please fix this
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Firewall problem ...?
Hello, i own the latest Version of Bitdefender Total security 2019, and when I’m trying to okay video game, I can’t... cause my game can’t get connected to the server ... cause of the protection? when I delete the program I can run the game when I install tir I can’t I allowed on firewall etc but not working please help.…
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What's the difference between the versions
based on https://www.bitdefender.com/solutions/antivirus-comparison.html the only difference is they support more platforms, Also the Anti-virus plus is not shown is it any different then BIS or is the firewall the only difference?
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BD sending out false License expiry messages
Yesterday for the third time (!) in a row, I received a false email notification from Bitdefender that my License is about to expire. Someone in the German forum suggested that this was due to emails being automatically generated and a lack of synchronization between the license database and manual overrides by support.…
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How to use Protected Folders as a default-deny solution?
I have been playing with Protected Folders and Application Access from BitDefender Total Security 2019 and I found it to be very interesting. To start with I added the folders where my personal info was stored to protect them from modification (ransomware). After seeing it was a success, I took it a step further and added…
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Turn of Bitdefender temporarily?
Bitdefender 2019 Total Security Windows 10 64 bit Home version 1803 Is it possible to temporarily turn off Bitdefender so I can use my company's VPN? The only way I can find to do this and turn on Windows Defender (which is what my company requires at the moment) is to uninstall Bitdefender. Naturally, this is a big pain,…
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How to cancel subscriptions in BD 2019?
For some reason BitDefender has now put me in an active subscription for reneval of the license. I have NEVER had this before, and I don't want it. I will buy the product if I like it, but I don't want the product to buy itself!. In the email I received today is this written: Your Bitdefender Internet Security 2018 expires…
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Help needed to downgrade from 2019 to 2018
I am facing serious problems with usb external drives and performance since my total security 2018 was automatically updated to 2019. Some people have posted workarounds like restarting services etc. But they did not work for me and I don't want to complicate my life as I have work to do. So can you please kindly guide me…
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Antivirus Plus - Firewall Notification issue
Does anyone have issues with Windows Security Center (Windows 10) and message about Bitdefender Firewall? In Security Center I have message: Actions needed in Bitdefender Firewall - Open Bitdefender Firewall. As I'm using Antivirus Plus, I don't have firewall included in my product. Am I misunderstanding something or it's…
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Printer Canon TS6050 not working with Bitdefender Total Security 2019
I installed Bitdefender 2019 again on my Windows 10 64 bit system and the printer Canon TS6050 (all in one) does not seem to work anymore. Additional information: I'm working with a Windows 10 Build 17738-rs.5 release 180810-1706 (Windows Insider Programme). Initially Windows Defender and Bitdefender 2019 were working…
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IDM can't work properly and get downloaded files with 2019 version?!
Hello When I update Internet Security to 2019 version, Internet Download Manager (IDM) can't work correctly and download files with stable speed like before I use the 2018 version. the speed is changes and stops! I set the number connection to 4, but just one or two connection create, not four. I checked with different…
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Not compatible with windows 10 version 1809
BTS are Not compatible with windows 10 version 1809, Please give compatible update for windows 10 version 1809
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Installation and slowness issues with Bitdefender Antivirus Plus 2018 and 2019
Over the last two days, I probably spent at least ten hours trying to get a reasonably workable version of Bitdefender Antivirus up and running. I wouldn't say I was entirely successful -- web browsing is still on the slow side -- but I can tolerate it, for now. I thought I would pass on what I did for whatever it might be…
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Total Security 2019
Hi, Just upgraded to 2019 and now I cannot access lots of websites (eg: google) I get the following message: SEC_ERROR_BAD_SIGNATURE Please advise
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Total Security 2019 Still Blocking Blizzard Entertainment
Bitdefender Total Security 2019 is still screwing with blizzard entertainment downloads and maybe even installations. My blizzard launcher wouldn't update it would just get stuck so I decided to freshly reinstall it and now its just stuck at installing at 1%. Had ZERO issues with anything blizzard related before upgrading…
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Slowing down with the total safety of Bitdefender 2019!
Hello, I've been using Bitdefender solutions for some time without a problem! Lately after the installation of suite 2019, I noticed a serious slowdown in the use of my PC! The start, stop are slowed down, launch any application, open a tab in my browser, nothing answers instantly ! It's been almost a week since I opened…
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Stop notifications
How can I stop notifications on the home screen such as "Advanced thread defence is disabled" please other than switching it on? Thanks
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Anti-Theft location is incorrect, making it pointless
Before it showed my correct location, why now is based on maybe my IPS ip server location. When I run test Geo-location from my browser it manage to find my correct location. Bitdefender didn't manage to verify my correct location and putting my PC in risk if ever my PC get stolen. Please fix ASAP.
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2019 Update - only Chrome with https problem + other major issues
I have read of various people's problems with the 2019 update and I'm getting similar issues. 1) Only Chrome seems to be affected by the https problem, but only on some sites. I can't make exceptions to all the sites affected as that's a pain and the wrong solution. For the moment I've had to disable the Encrypted Web Scan…
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.index files
I have a number of files called things like 29fd7968-3873-471a-8b44-5afba214a3d6.index about 2 MB each. They are located in random folders and I have a couple of them spread over my disks/partitions. Someone told me these kind of files could indicate some kind of malware or virus. I scanned the files and I also completed a…