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Partial Refund BD 2019
I have several tickets in for BD 2019 issues and never get a reply from BD. Finally, I asked them two weeks ago how to get a refund for my remaining subscription (no reply). When I paid for a subscription, BD 2018 worked just fine. It isn't my fault that the company forced me to upgrade to a version that doesn't allow me…
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USB Problems: Kingston Data Traveler DTLocker and other Pasword Protected USBs
Since i upgraded to Bitdefender 2019 any of my 7 USB password protected USBs will work, most of them are Kingston Data Traveler. I plug them in, put the password and it wont open my drive. What is happening?
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Slowness & Trusted Platform Module
Hello! 1. I am suffering from really slow opening of the program, when i open something in the program it refreshes strangely from top to bottom. 2. TPM gets broken when bitdefender is installed, as reported by Windows Defender. I paid for this *** so much and i get only headache, what the ?! Whats going on?!?!
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Bitdefender Security Service keeps crashing
My Total security install updated to the 2019 version last week and since then it has crashed once a day, with the faulting application path of: C:\Program Files\Bitdefender\Bitdefender 2017\vsserv.exe How do I reinstall this on win 10 now that the appwiz option doesn't work in the run menu?
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Explain me bitdefender processes
I'm new in bitdefender. I want to know what are functions of all bitdefender processes. What are bitdefender device management, redline, axillary service, wallet agent?
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BitDefender 2019 AV: I need to disable it for some minutes. help!
It seems incredible but sometimes I need to disable BitDefender 2019 AV for some minutes. In the previous version there was that option. Can you help me to find that option please? If that option doesn't exist anymore, I will need to uninstall this important antivirus and use another one. Thanks to help me.
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Bitdefender 2019 slows down my pc when using Firefox
Hi there, after upgrading from Total defender 2018 to 2019 version, my Pc is really slow. Opening any app takes 20s and more. (photoshop takes 30s!!!) I've searched the forum and find out that the problem is that Bitdefender does not deal with Firefox: I checked and I confirm that after opening firefox for the first time,…
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User vs Admin settings and more
1. Some settings are greyed out when the user is not an administrator, understandable. This raises the important question for user changeable settings, are these per user or general? Some settings are unavailable for the user, even read-only is not allowed, why? 2. Some actions cannot be done by a user: For normal usage i…
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OK Got It!
OK so apart from all the other issues with 2019, I keep getting the popup when windows starts showing me all the goodness in the new version. Seems like clicking "OK Got it" doesn't really help coz next time windows starts there it is. Anyone else come across the same issue.
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Unable to play channel - hdhomerun
Hi, I have recently upgraded to the 2019 version and seem to no longer be able to stream. If I remove 2019 version, or go back to the 2018 version everything begins to work again. I have followed this https://forum.silicondust.com/forum/viewtopic.php?f=92&t=67931&p=315613&hilit=bitdefender#p315613 but it didn't help. Any…
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Bitdefender forum disallows access for all searchbots
It really is a pitty that this Bitdefender forum blocks all access for search bots. Check: forum.bitdefender.com/robots.txt Would be good to be able to search for Bitdefender issues via Google. I think that if there is nothing to hide, you could open the forum for search bots...
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Notifications disappearing
I upgraded from BD Internet Security 2018 to IS 2019 a few days ago and all seemed to go well. However, whenever a notification number appears on the desktop widget they do not show up in the main Notifications window. Usually they are just update failures due to the PC being shutdown but they could be more urgent. Neil
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BitDefender 2019 AV: where is Autopilot options? URGENT!
Hi, I need to cry!!!! It seems incredible. I have just update my BitDefender to the latest version 2019 and I don't see Autopilot option anymore. Now I have it in automatic way Could you tell me where it is please? I attach the pic. THANKS
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USB sticks going crazy after 2019 update.
I'm currently using Bitdefender Internet Security which was automatically updated to the 2019 version. The first issue I was greeted with was the new "Always On" AutoPilot mode, which I'm really not a fan of, but I guess I can live with it. My biggest issue right now is wiith USB drives. The activity light is constantly…
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VPN not installed, bd thinks it is
I recently upgraded to bd total security 2019 and the vpn doesn’t work now. I get an error message saying that the .exe file is missing when I try to launch it. I uninstalled BD and the vpn, tried to re-install but BD still thinks the vpn is installed so all I get is an option to launch it which produces the error. I don’t…
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Disk access every second after recent update?
Bitdefender Total Security 2019 reads all my hard drives except C: about once a second. This started after an update since September 1, 2018. Is this necessary or a bug? The constantly blinking lights on the hard drives is very distracting. I have not noticed any affect on performance. I restored my drives to August. The…
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Warning in event viewer user profile service for bidefender total security 2019
in event viewer appear warning for user profile service for bitdefender total security 2019 Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards. DETAIL - 4 user…
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How to Revert to Prior Version before 2019
I would like to know how to revert to the prior version of BD before 2019. There are too many bugs to continue to use this version. I am unable to print to my network printer since installing BD 2019. It works fine if I uninstall BD 2019. It is a Canon MB2720 and I've tried turning off the BD firewall, no help. Other…
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Has anyone tried to cancel during the trial and not been able to?
Has anyone tried to cancel during the trial and not been able to? I am in the trial and want to cancel, but I can't figure out how to do it. I have emailed Bitdefender at least twice, but they haven't replied. So much for customer service. I am afraid they will charge my card at the end of the trial, and I don't want to…
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How do I cancel during the trial?
How do I cancel during the trial?
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Bit Defender Total Security 2019 now delaying startup
I have no idea what the deal is with this version of BD but a new thing it started doing a few days ago is delaying Windows startup. It sits at the login in screen with the wheel spinning for about 15 seconds and then goes to the desktop. It used to go right to the desktop and then the BD icon would be greyed out for 15…
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Automatic Profiles Do Not Work
As stated on title, automatic profiles have not worked with the 2019 since it was released. Can you please this as soon as possible?
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Bitdefender TS Services are not responding
Hi All Have now update from Bitdefender TS 2018 to 2019 with Windows 10 Pro, After installing the new version an update was done and was asked to reboot Now after rebooting the Bitdefender icon says that Bitdefender Services are not responding and says to reboot I have rebooted several times with same error always…
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No sound alert on Popup
Hi there, is it possible to actiavte a sound alert if the Bitdefender Popup appears? Thanks
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Online Threat Prevention notification issue
I am using bitdefender internet security 2019 I keep getting this notification of online threat prevention : “An attempt to send your private data unencrypted was about to occur on event.daydayup.today. We blocked the connection to stop your sensitive data from being exposed and used for illicit purposes” . It keeps…
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Bitdefender Total Security 2019 - Outlook issue
Hi, After installing BTS2019, hyperlinks are now not working in outlook Tried various fixes from the internet - nothing works Even if I switch default from firefox to Edge - still does not work Very annoying Help please
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BitDefender Total Securty 2019 blocks Zemana Antilogger signatures updates
I changed my AV from ESET to Bitdefender 2019. I also use Zemana Antilogger (not antimalware) since 4 years. Since I use Bitdefender, I am unable to update the signatures database of Zemana Antilogger. Zemana told me that BiDefender blocks these updates. So I made a test by disabling all functions of Bitdefender and the…
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How can i make bitdefender 2019 popup a message when it blocks something
Hey, Is there a way to let bitdefender 2019 popup a message when it blocks something from any module ? Currently it doesn't say anything and i always have to find out afterwards manually by going to the notifications tab. I like to get notified immediatly when this happens ...
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Website Rejections and blocking Microsoft One Drive
Sorry but I am not going to enter website address onto a whitelist that would include hundreds of website or I have no access. Sorry but I am not going to use a AV program that blocks One Drive with no instruction to unblock it. 2019 BD Total Security is the worst antiviurs software ever, it is not ready for distribution…
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Bitdefender update 1 hour+ cannot use laptop
At 6:45 AM I was reading emails on my laptop when everything stopped. The cursor would no longer respond to the mouse. I could not launch Task Manager for 10 minutes. Now I have Task Manager running. I have shut down all apps. BitDefender is the culprit with high memory and disk usage. I went for my morning walk. At 7:55…