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False positive removal
Bitdefender has flagged the url www.scotiabank-yieldmorefinancing.ca has "phishing" but this is a site currently being used by Scotiabank customers. I've submitted false positive reports many times now and it has still not been corrected with no explanation on why that is. What can I do?
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The creator of Bitdefender BOX will answer your questions!
The Expert Community is the ultimate place where you can meet the people who develop powerful, innovative technologies that have won multiple awards from the most trusted independent testing labs in the industry. The Q&A series continues with our next special guest that will answer your questions. Bitdefender's IoT…
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SafePay web access
When trying to enter my Banking Site in SafePay I repeatedly get this message "read tcp 10.239.64.182:44479: read: connection reset by peer" and site does not open. Very frustrating.
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m.nearbyme.io
My Win11 device has been infected with m.nearbyme.io and bitdefender so far has not identified it. Any advice for this? m.nearbyme.io is a browser hijacker. It redirects google searches on the address bar
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What is Veeam
Since we started saving our information on Bitdefender, we began to receive emails from Veeam. I noticed that this company is even listed in our website list and we did not put it in there. We are concerned and wonder if this is some kind of hack. Could you please advise.
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Bitdefender blocks banking website
I cannot login in my bankaccount. Notifications: Suspicious connection blocked on PC. Threat type Unmatching certificate, Blocked URL https://t.mail.abc_bank.com/r/ I cannot add this item to the Acceptions list since the Add Excemptions field is not active. Userguide did not help much. Your help is appreciated
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Moved: comment faire pour que omnatuor arrete de declancher l'anti virus
This discussion has been moved.
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Can Bitdefender detect and remove the new Android Trojan Xenomorph?
Can Bitdefender detect and remove the new Android Trojan Xenomorph?
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How can I block the URL?
I have these warning notifications and I am not actively accessing the url or browsing my mail client. On top of that Every now and then media autorun is enabled notifications come up. I disable it, then after a few system restarts it is enabled again .I keep have disabled media autorun on windows. I need some guidance and…
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restore
have had a problem with pc, and wanted to do a restore to try and correct the problem, but i have tried 3 different restore points, and even tried an undo restore, and each time it did not complete, and give a possible cause being my anti virus could be doing this. is there some kind of trick as to making this work? if i…
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My Bank Account got hacked by someone and wiped out almost all my funds. How is that
possible with Bitdefender. My bank is saying that it was through the email account connected to the bank and the password. The bank is researching this. Is this possible? I need help with whatever you can find. Thank you Audrey
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Section creation for user collaboration scam reports
Im looking for a chanel to report a confirmed fraudulent site to scam bank founds, dont see nothing to do this, not in app, not in Bitdefender Site. The site "https://edcursos.com/jlj-correos/Correos" is not blocked by Bitdefender Total Security. I can confirm it is a scam, please add it to your black list.
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File auto-downloading and trying to autoexecute with certificate for "Bitdefender SRL"
I am wondering if Bitdefender has been the victim of a supply chain hack !! I login into my computer under a non-admin account. When I login, my computer prompts me to enter my admin password to install two files: C:users\username\AppData\Local\Temp\RarSFX1/bddeploy.exe…
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Radium Liquidity mining pool for Solana Blockchain (https://raydium.io/pools/) shows a
Hi, I was attempting to use the https://Raydium.io/ liquidity mining pool but Bitdefender kept giving me the following virus warning: **** Suspicious web page detected 4 minutes ago Feature: Online Threat Prevention The webpage https://creatorpro.live/ has been detected as suspicious. Although the page is not blocked, it…
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firewall
sorry, but i cannot seem to find anything about firewall on my program.
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Hello all
the Bitdefender Total security 2021 present issue is the time settings for quick and full scan are not operating correctly to activate on time for scan. does anyone know what the reason for this is and why it persists.
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Integrated tool for create a ticket and contacting support
Hello I am unpleasantly surprised because in the previous version there was the possibility to contact directly the support opening the integrated tool and after reproducing the problem the tool collected the logs. Unfortunately this very useful feature seems to have disappeared.
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A message to our Community Members
community (noun): a group of people living in the same (digital) place or having a particular characteristic in common. This is the reason why we are here and are happy to have you with us, through thick and thin! This Community has evolved because of you and the story continues in 2022, with a new interface, new content,…
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NordLocker was flagged as malicious
I recently downloaded and installed NordLocker from the Nord Account download page. After installation completed I got several alerts saying that malicious activity was detected and blocked. It identified several issues with NordLocker and isolated and quarantined files associated with it. Specifically C:\Program…
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Bitdefender blocks own blog app
Bitdefender blocks own blog app!!!!
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Zeroday attacks using Windows "Safe Mode"
Does Bitdefender premium protect against Zero Day attacks that disable security software by rebooting the PC in safe mode? Example: AvosLocker Any advise on this subject?
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Never "Kill" this feature!
A Happy and prosperous New Year to everyone! We think that a successful business has a lot to do with good communication. For us, the user’s opinion is paramount. The most valued feedback comes from you, the people that support and trust us. The Widget’s return stands proof of our commitment to actively listen to the…
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Why do you not have a complete back up service with your programs ?
I think that you should have a back up button so that a back can be made of your PC to a external device for security reasons. Is this possible ?
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Warthunder aces.exe false positive?
Updating Warthunder fails because Bitdefender says that the file ACES.EXE (32 bits version) contains Gen:Variant.Graftor.534493 An online scan (Virus Total) shows that only 6 AV venders think the files is corrupted with malware. If not corrupted, why is that file not in the white list database of Bitdefender?
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Is the address 192.229.220.142 (cs566.cc.wpc.rhocdn.net) an address used by bitdefender?
Hi, In the monitorings we make over the security wall, we detected the heavy traffic to the address 192,229.220.142 (cs566.cc.wpc.rhocdn.net) from user computers. when we investigate the IP address and URL, we found that it was registered to Verizon and was accessing the bitdefender servers. We contacted your…
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PyCharm File Quarantined Due to Detected Trojan
I am using PyCharm 2021 professional edition. A few days ago, the following file was quarantined by bitdefender: \JetBrains\PyCharm2021.3\index\trigram.index\fileIdToHashId Bitdefender says PyCharm's file is infected with Trojan.Generic.1397772. As a result, file indexing, linting etc are affected in PyCharm. Does it mean…
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Quicklisti.com
How can i remove the malware Quicklisti.com on my computer ? Thanks Jean Huot
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Log4j Risk for Home User
Three questions: 1) As a Box2 + BD Total Security am I at risk for a hacker to penetrate my home devices, e.g., surreptitiously installing a keylogger to capture passwords? 2) Alternatively, am I at risk accessing a remote server that has been compromised, thereby potentially capturing my UserID + password? 3) In the…
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Add reporting feature for false scam alarm
Hello I am using Bitdefender mobile security for Android(ver. 3.3.155.1882) and scam alarm. But, scam alarm sometimes works even though it's not scam such as emergency sms including a link in Korea. However, Bitdefender doesn't support reporting feature for false alarm. So I hope you provide it ASAP. Thank you
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Highlight the file requesting to connect to internet
When you set the total security to pop up a message when a program/file wants to connect to internet & asking whether to allow it or not, in the message box you have the option to click & see actually in which folder the file is (file explorer opens), but you have to search yourself in the folder to find the file. My…