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Hello all
the Bitdefender Total security 2021 present issue is the time settings for quick and full scan are not operating correctly to activate on time for scan. does anyone know what the reason for this is and why it persists.
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Integrated tool for create a ticket and contacting support
Hello I am unpleasantly surprised because in the previous version there was the possibility to contact directly the support opening the integrated tool and after reproducing the problem the tool collected the logs. Unfortunately this very useful feature seems to have disappeared.
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A message to our Community Members
community (noun): a group of people living in the same (digital) place or having a particular characteristic in common. This is the reason why we are here and are happy to have you with us, through thick and thin! This Community has evolved because of you and the story continues in 2022, with a new interface, new content,…
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NordLocker was flagged as malicious
I recently downloaded and installed NordLocker from the Nord Account download page. After installation completed I got several alerts saying that malicious activity was detected and blocked. It identified several issues with NordLocker and isolated and quarantined files associated with it. Specifically C:\Program…
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Bitdefender blocks own blog app
Bitdefender blocks own blog app!!!!
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Zeroday attacks using Windows "Safe Mode"
Does Bitdefender premium protect against Zero Day attacks that disable security software by rebooting the PC in safe mode? Example: AvosLocker Any advise on this subject?
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Never "Kill" this feature!
A Happy and prosperous New Year to everyone! We think that a successful business has a lot to do with good communication. For us, the user’s opinion is paramount. The most valued feedback comes from you, the people that support and trust us. The Widget’s return stands proof of our commitment to actively listen to the…
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Why do you not have a complete back up service with your programs ?
I think that you should have a back up button so that a back can be made of your PC to a external device for security reasons. Is this possible ?
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Warthunder aces.exe false positive?
Updating Warthunder fails because Bitdefender says that the file ACES.EXE (32 bits version) contains Gen:Variant.Graftor.534493 An online scan (Virus Total) shows that only 6 AV venders think the files is corrupted with malware. If not corrupted, why is that file not in the white list database of Bitdefender?
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Is the address 192.229.220.142 (cs566.cc.wpc.rhocdn.net) an address used by bitdefender?
Hi, In the monitorings we make over the security wall, we detected the heavy traffic to the address 192,229.220.142 (cs566.cc.wpc.rhocdn.net) from user computers. when we investigate the IP address and URL, we found that it was registered to Verizon and was accessing the bitdefender servers. We contacted your…
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PyCharm File Quarantined Due to Detected Trojan
I am using PyCharm 2021 professional edition. A few days ago, the following file was quarantined by bitdefender: \JetBrains\PyCharm2021.3\index\trigram.index\fileIdToHashId Bitdefender says PyCharm's file is infected with Trojan.Generic.1397772. As a result, file indexing, linting etc are affected in PyCharm. Does it mean…
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Quicklisti.com
How can i remove the malware Quicklisti.com on my computer ? Thanks Jean Huot
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Log4j Risk for Home User
Three questions: 1) As a Box2 + BD Total Security am I at risk for a hacker to penetrate my home devices, e.g., surreptitiously installing a keylogger to capture passwords? 2) Alternatively, am I at risk accessing a remote server that has been compromised, thereby potentially capturing my UserID + password? 3) In the…
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Add reporting feature for false scam alarm
Hello I am using Bitdefender mobile security for Android(ver. 3.3.155.1882) and scam alarm. But, scam alarm sometimes works even though it's not scam such as emergency sms including a link in Korea. However, Bitdefender doesn't support reporting feature for false alarm. So I hope you provide it ASAP. Thank you
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Highlight the file requesting to connect to internet
When you set the total security to pop up a message when a program/file wants to connect to internet & asking whether to allow it or not, in the message box you have the option to click & see actually in which folder the file is (file explorer opens), but you have to search yourself in the folder to find the file. My…
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1 Ideas About Device Control Policy
Dear everybody I have 3 ideas about the device control policy in the exclusion menu, we can add a scheduled device. for example, Access to a special Flash is allowed for 3 days I think it will be a very usable option. best wishes
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Add more detail on exploit/attack IP address
It's good to know from which IP address the exploit/bot/attack came from, but I would like it have more details rather than just an IP address. For example from which country the IP address came from or ISP that provide the exploit. I have an attack few days ago and I lookup the IP details from IP2Location services and…
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Trojan Horse
So I reinstalled my OS wiping out my data and reinstalling WIN 10. After all said and done setting up everything, and ran full scan with BIT Defender AV Plus. The AV found a PDF at AppData\Local\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\Files\S0\4\Attachments\Statement[946].pdf that had…
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Password Manager - Wallets Feature
It would be most handy under the Webpage password feature to have an additional input area (field) for adding notes. Just simple area to type in say secret questions or email address used to register at the website.
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Software/App updater with an in-account, per-machine software register
Hi All Can anyone recommend an app updater for Windows 10? If your dev team are willing to put it in the backlog, this is a new component I'd like to see. Can you create a software/app updater, please? There are many out there on the net, but it's difficult to know who to trust, and I trust BitDefender. As outdated apps…
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Publish a roadmap and provide details on firmware updates for Bitdefender Box
I really am invested in this product but I find the lack of information and transparency around it very troubling. For the ignorant user this might be a great product, but I dont feel its the ignorant user who will necessarily be purchasing it. I would feel a lot more confident in knowing what the feature and bug…
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Bitdefender Family + Unlimited VPN
Idea: Provide Unlimited VPN facility for Bitdefender Family users Reason: Just like Premier Security offering Unlimited VPN for 10 users, I believe this should be extended to all Family pack licenses as well due to 15 users and the cost that consumers spend for the license. It would be great if this can be facilitated.
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New Product Feature/Tool Idea
Hey there I am systems analyst, and I have some ideas on some tools to improve security and usefulness. Idea: Final URL Destination Analyzer Reasoning: More and more malicious link based content I have found will use redirects to obscure their true final destination. Even VirusTotal does not scan past the first URL, and I…
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New Product Feature/Tools Ideas
Hey there I am systems analyst, and I have some ideas on some tools to improve security and usefulness. Idea: Final URL Destination Analyzer Reasoning: More and more malicious link based content I have found will use redirects to obscure their true final destination. Even VirusTotal does not scan past the first URL, and I…
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Guidelines on how to best present your Bitdefender product idea
We are so excited to hear your suggestions and ideas about the Bitdefender Products. To ensure our product team can use your suggestions, we have a couple of guidelines, to ensure you get the best out of this section: It is essential all ideas include a user story, that is, what is the problem and why you think this…
