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"bitdefender Services Are Not Responding"
Good day! My BitDefender total security 2009 (Windows XP SP2) doesn't works and show the message "Bitdefender services are not responding" (screen shot is in attach). This came out after Trojan has infected my computer. So i have next questions: 1. How to repair BitDefender? (Reinstall doesn't help). When use QuickScan it…
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Back To 2008
I am currently using Internet Security 2009 with Windows Vista 32 bit. I am so tired of all the glitches and bugs and poor performance. A few questions: 1. Can I go back to 2008? 2. Will my license still work for three machines for the balance of the time? 3. Do I need to uninstall IS2009? 4. Has anybody done this and…
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Is Ther A 'clean Uninstall' For Bitdefender Total Security 2009?
I installed BitDefender Total Security 2009 in error. I was trying to install BitDefender 2008 Internet Security for which I have a license. I was advised that there was an 'Update' which I installed but which turned out to be BitDefender Total Security 2009 for which my license was not valid. (they wanted $75 to 'upgrade'…
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Is Bitdefender In Trouble As A Company?
I can't for the life of me figure out what is going in with this company. Service and communications are becoming almost non-existent. They will sell you a product that they know will not work on your platform. When there are technical issues they make promises to follow up, then you never hear from them again. Attempts to…
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What Happen If Dont Activate.
i dont activate my bitdefender account,but i still can update it. so..what is the point of activate it?
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False Positive? On Firefox Dll
Today, after BD update, it is reporting a (hopefully) false positive of a generic trojan on the firefox file nssutil3.dll If I recall correctly Firefox version is 3.0.8 but w/o the DLL it won't start. on win Vista(x64) My FF v3.0.9 beta on 32-bit XP desktop machine is running fine so far, but I haven't shut it down & tried…
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3 Installations
I have purchased and installed the anti-virsus 2009 product. It advertises that I should be able to install it on up to three computers. I got it installed on my computer. How do I install it on another computer? I have XP on both computers. I have gone into Windows Explorer and opened the BitDefender file, but I can not…
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New Bitdefender 2009 Problem
Here is the image I chose yes and already send for bitdefender. But bitdefender doesn't fix it yet. Please note: it happended to me about 1 week.
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Question About Some Of The Viruses
Bitdefender detected some of my software as Trojan.Generic.xxxxxx,Trojan.Packed.xxxxx and Backdoor.xxxxx (Note: xxxx is the number). But when i try to find on the internet and on bitdefender, there is no information for those viruses. So is it a false positive or is it really a virus. Thanks in advanced.
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Password Forgotten
Please send me information on settings password reset.
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Bd - Behavioural Scan
Hi please note the software that BD detected. This is happening since this morning. Everything in the exclusion list is BD detected! Hemanth
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Bitdefender Antivirus 2009 Help
Hi, My Bitdefender is scheduled to run a scan every morning at 3:00am. It was working fine for about a week but has now stopped. Not really a big issue as I can easily do a manual scan but a fix would still be appreciated
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Taskbar
Hello, I have Bitdefender Total Security 2009 and just recently the icon that is placed in the task bar has disappeared. I have check that bitdefender is starting up with windows and it is. Any ideas on how to get it back as this is very useful in identifying that you have a problem quickly, now i have to open the…
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Firewall
how can you tell the bitdefender firewall to block or allow certain ports i realize this is a simple question and i apologize for wasting peoples time James
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Registry Cleaning That Could Lead To Problems With Bd
Hi a lot of problems here could happen due to missing or corrupt files. The latter is very very rare. However the former could happen often by running registry cleaner software. A lot of registry cleaner software are not very well written for all kinds of system. They release the product without properly testing. Be…
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Total Security 2009 Cannot Update
I have issue on BitDefender Total Security 2009 cannot update. Please see below picture. - BitDefender Desktop Update Service cannot start - This patch did not work http://www.bitdefender.com/files/Knowledge...grade_files.EXE How to resolve this issue? Thank you,
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Updates Start Failing After Hibernate
As per user Cris, I have started a new thread to discuss issues with BitDefender and new problems with updates as a result of the continuing "License expiring" issue. A previous thread opened to address BD's problems with this issue was closed by Cris due my request that personal statements against me be stopped, and I…
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Bd2009 Antivirus Crashes On Scans Windows Xp
Hi, I recently purchased BitDefender 2009 AntiVirus. I installed it on my Windows XP Media Center computer after uninstalling AVG. It seemed to work fine. Now I cannot get it to scan at all. Whenever I attempt to launch any scan, BD stops responding. I can not launch a manual scan via the start menu either. Help? In the…
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Bd Int Sec 2009 Email Attachments
Windows XP home; Comcast "Smartzone" mail domain; Hope somone can help out -- Upgraded to BD Internet Securit 2 days ago and ever since have been unable to open any email attachments in the Comcast "SmartZone" mail domain. Had no problems before when using BDAV ver10, but now when opening I am directed to the "IE can open…
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Support! Please Reply ,we Are Really Tired..
Hi,every one I (or we) use BD total 2009 many users here (I'm one of them) have posted topics about critical Bugs and freak issue but the reply usually come with refuse or non-Convincingly reply or simply (((Na thing)) The problem is every one kbow that BD is the best Security Programme and you cannot get rid of this…
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Total Security 2009 Issues On Vista 64bit
Vista Business 64 bit SP1. BitDefender Total Security 2009 retail. There are a number of issues with this product. It is just a disappointment. Here are the list: - The software causes my Lenovo Thinkpad T400 blue screened a couple of times. The error message said it was due to a BitDefender driver (BDFTDIF.SYS). A message…
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Bitdefender Prevents Windows Update
I have just purchased BitDefender Total Security 2009 and I am very disappointed. Several tests says that this is the best firewall anti virus anti malware protection package out there. But since installing it, my windows update wont install. It keeps restarting after installing, trying to install the same file over and…
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'infected Files Detected' Does Not Change
Hi the infected files detected under dashboard in General on BIS 2009 (ver. dated 3.04.2009) is not updated! please make this work! thanks, Hemanth
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Network Traffic Help
How to block the all network traffic with Bitdefender internet security........ And needed this option in task bar icon right click option...... Im using broadband connection what type of trust level i should select safe or unsafe or anyother........ pls help me thank u in advance.........
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Is Real Time Protection Important?
If so, why has BD removed it from IS 2009?
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Bitdefender Erases History Files To Cover Their Tracks
I have been helping BD debug the license issue and update failures for over a week. I have provided tons of information. I have noticed lately that instead of completely fixing the problem, that BD is now trying tweaks and coverups to remove traces of the problem. Yesterday around 9:30 am EST, BD downloaded an "update"…
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Full System And Deep Scans Crash Winxp Bd 2009
I am running BD 2009 on a Dell latitude D630, Win XP Pro SP3, 2 Gb RAM. Whenever I run a Deep System Scan or a Full System Scan the computer crashes with a Blue Screen (Page Fault In Nonpaged Area). My wife's computer (Dell D430, Win XP Pro SP3, BD 2009) crashes in the same way. Crashing started this week. I run a bdc.exe…
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Bugs In Bd2009
I just recently upgraded to BD 2009, keep in mind that bd2008 worked fine. I'm having 2 problems: 1. When I click update (either in the taskbar or in the program), nothing happens. The update window show up, but it never checks for any updates and only allows me to click finish or exit. 2. I can't switch to advanced view.…
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Bd Uninstaller
Hi what happened to the BD Uninstaller which was previously available at the following link? http://www.bitdefender.com/uninstaller Hemanth
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Technical Support - Please Respond!
Would someone from the technical support team PLEASE respond to my email regarding Ticket ID:200903091002449. It has been over a week and I have had no response. Getting pretty miffed!