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Can't Scan Vsserv.exe Not Responding
Hello, It is my second post about the problem occuring in my bitdefender antivirus 2010. Whenever i press 'full scan' button the scan launches but after a few second it ended with a crash report of vsserv.exe. I have founded autorun.inf in every partition (except C: as it is the fresh win7 installation). Is it the real…
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Windows 7 Pro Corrupt Recycle Bin?
I have been getting a message on Win 7 Pro telling me my recycle bin is corrupt on each of my drives and have isolated it to be occurring after BD does a scan. I have deleted the folder several times in an attempt to clear the problem. After Win 7 rebuilds the folders on a reboot all is fine until a BD scan. BD is causing…
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Bd 2010 Parental Control Password Reset
We need to reset the password for the parental controls on our Bit Defender 2010. We haven't been in it in awhile and have forgotten the password for this machine. I think maybe you can send us a password reset link? Thanks,
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Bitdefender Antivirus 2010
please help me... just want to extend my license for this product...
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Feel Ripped Off
i have total security 2010, I paid for it, around 29.90 EUR which i though was pretty reasonabe for 12 months on one laptop, now i have been given a renewal price of 44.17 EUR a jump over 25% in price. I am out of work, how the ###### am i suppose to pay that? seems i will have to shop around. I see people downloading this…
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Cumulative.zip Corrupt Since Several Month Ago
I cannot extract cumulative.zip since several month ago. Even i download it in different network location, different PC. It's corrupt or something ?
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Failed To Launch Bitdefender Scanner
"failed To Launch Bitdefender Scanner" i am getting this message when I try to scan any folder manually. What should I do? I tried KB article instructions given in bit defender 2009, but it doesnt work... it says that "an error occurred wile creating a file in a destination folder" I am using windows7 home premium
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Unattended Installation
how can i unattended the installation of bit defender AV 2010
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Password Forgotten
I want to try the free upgrade but have forgotten the password. Any help? Thanks
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Bitdefender Firewall Blocking Readynas Remote
Hi all, BD Firewall blocks ReadyNAS Remote even though I have added the exception and put it on the top for all ports and both Inbound and Outbound... Only when I disable the firewall, it works else it doesnt.... Please help... Thanks, Ajit
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Help All My Emails Are Gone
Hi, I performed deep system scan with BD 2010 , after it had finished it quarantined my outlook.pst file. I uninstalled BD and reinstalled it again. now I have the quarantined files including my pst file but under bdq extension. I checked the quarantined files from bitdefender but the list was empty!! how can I restore the…
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After Electricity Cut-off, Bitdefender Is Showing 2 Issues
Hello everybody, Today, after restarting from an electricity cut-off, bitdefender showed 2 issues: - Automatic update is disabled - Update has never been performed When i click fix all issues, the automatic update says it has failed and the manual update appear to be running but in fact the total update says 0 and the…
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Change Actions Passwd Protected Files
I want to how to change the action when Av 2010 found a passwd protected file from prompt for passwd to log only and not to pause the scan untill i reply it
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Changing Email Address
I would like to update the email address shown within my BD TS 2010 tool. I've already changed my BD account email, but I need to change the email address associated with my license key (I think) Ultimately, I would like to benefit from the free upgrade to BD TS 2011, but I want my existing license key in order before I do…
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Need Password Reset
I don't remember the password that is required when making settings changes or configuring a scheduled scan for BDIS 2010. Can someone send me instructions on how to reset this? Many thanks, Brian
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Forgotten Password
When i try to update my bitdefender 2010 it promps me for a password which i have forgotten, Please help
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Active X Prob
Hello, Ever since I ran MalwareBytes for the first time, I had a couple of infected items, and I removed all the infected items and restarted then I get this -> Everytime I try to "show" my BitDefender2010 I get a white screen and also "One or more Active X controls could not be displayed" and also whenever I put my cursor…
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Bitdefender 2010 Will Not Start Virus Scan!
Hello! I bought Bitdefender yesterday and tried to do a scan on my computer by hitting the "scan now" button. Nothing happened, not even an error message. I thought that BD needed a day to connect to the BD server to perform a scan but even today it is doing the same thing. It says that 7 issues affect my computer but when…
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Please! Bd Password Reset
hello... I lost my BD IS 2011 password and I have to reset it, because I connot do any thing with it. thanks alot
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Install Bitdefender Internetsecurity 2010 64bit Exe
I have problem of iinstalling "BitDefender Internetsecurity 2010 64bit exe" into my laptop (HP Pavillion, Win XP, 64 bit). I always saw the error message, telling me that this installation package is for 32bit processor, but my system is 64 bit. I installed several times, and everytime I saw the same error message. I don't…
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Antivirus Scanner
hello, i have this error when i want to scan my laptop. Failed to initialize the Antivirus Scanner.sumone please help me...im lucky windows defender found malware in d laptop.. help me!!!!
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Problems After Install Bitdefender Internet Security 2010
After install Bitdefender Internet Security 2010 i got some problems: 1. sometime the computer become freeze and i have to press the power button to power off and restart. 2. The internet connectiom become very slow (disable or remove bitdefender the problems fixed) 3. Comflicted with Uttorrent. when i use uttorent to…
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Scan Activity Bar Inactive: Red X In Both Zones At Every Startup
Hi there everyone, As of yesterday, I have noticed a few peculiar things about the scan activity bar. First of all, when I start the PC and arrive at the Desktop, the scan activity bar has placed itself slap bang in the middle of the monitor, rather than in the lower right corner of the screen, where it's usually situated…
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How To Turn Off "system Scan" Alert ("issue")
Every couple of weeks, BDA for Mac tells me that "Critical issues affect the security of your computer." The alert, highlighted in red and marked with a red number 1 in the dock, is that the "Last full system scan" was a couple of weeks ago. I do not wish to receive these alerts. BDA quickly analyzes and alerts if a file…
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Uninstalling Application Files 2010
hI IM A BIT DEFENDER PARTNER SEEKING HELP I HAVE AN XP LAPTOP 32 BIT IM TRYING TO UNINSTALL INTERNET SECUITY 2010 I HAVE TRIED ADD REMOVE/THE BIT DEFENDER UNINSTALL TOOL /Revo The trouble started with bd uninstall tool not being able to uninstall the application files now the uninstall completes and says the program is…
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Bitdefender Antiphishing Toolbar Firefox 4
bitdefender antiphishing toolbar is not compatible with firefox 4. When can we expect an update?
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Money Back Guarantee Policy
I am having an ongoing problem to get refunded for a software download that didn't work - I bought 2 items at more or les the same time (Last December) - I had trouble with both, the first download was refunded quite quickly the second still has not been. I was told by BD that it was refunded but credit card checks showed…
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License Renewal
I have asked this question via a feedback form on the website, but have not received a response. I don't particularly want to upgrade to Bitdefender Internet Security 2011 when my subscription comes to an end. For me the only product that has worked properly since I started using Bitdefender was the original Bitdefender…
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Home Network Forgotten Password
Hi Experts Can you please tell me how i can reset my home network password as i have forgotten it. I have read other threads where you guys send a patch ? Please help Kind Regards, Kesh
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Can't Uninstall The Antiphishing Toolbar In Firefox
I had BitDefender Internet Security 2010 installed on a 64 bit Windows 7 machine. I have uninstalled it with the uninstall tool. However, the toolbar remains in Firefox 3.6.16. I cannot uninstall it. The uninstall button is grayed out and cannot be clicked. I have tried restarting firefox in safe mode, still cannot…