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Help! Bitdefender Won't Scan. [resolved]
Last night, I downloaded my brother's copy of BitDefender Internet Security 2010 AFTER taking my laptop back to factory settings because of a virus that wouldn't let me do anything. As it was configuring, McAfee was telling me trojans were infecting my computer and could not quarantine them, the file location was under…
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Device Manager And Unknown Devices
I have been wondering what 3 "Unknown Devices" were in my Device Manager since uninstalling BDIS 2009. These are the Registry Entries for them HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_BDFM HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_BDFSFLTR…
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Password Not Known
I have just installed Bitdefender Total Security 2010 I had version 2008 and 2009. I totally removed them from my system before installing 2010. If I try to change any setting it keeps asking me for a password. I typed in the password that I used on the old versions and it won't accept it. It never gave me the option to…
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Bitdefender Internet Security 2010 Or 2011 Crashed On Window 7 64-bit When Running The Anti-virus Sc
I recently have upgraded my computer from WinXP to Windows home 7 64-bit OS and since then, either the bitdefender internet security 2009 or 2010 or 2011 fails to run the aniti-virus scan program and keep crashing on my computer which causes the blue screen to be displayed and ended up I had to reboot my computer ( eg. 15…
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Bd2011 Firewall Problem
I need help with the settings of firewall. Problems are... 1.It allow any application to access internet even if it is not in whitelist. 2.When it is set to Report, It will ask tooooooo many times for permission. 3.It does not allow to add multiple .exe files in firewall at the same time. (I downloaded some app from…
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Help Me! Bitdefender Problem Activex
Windows 7 64 bit. Bitdefender Antivirus 2010 build 13.0.21.347 My original " /> :angry: " />
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Auto Update
Hi, I'm running Total Security 2010 and it will not allow me activate the auto update, I select it, select apply then OK but nothing happens!. Any suggestions?
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2 Problems With 2010..help Needed..and Btw Merry Christmas.
hi everybody, so ok, i've got windows 7 and bitdefender 2010, obviously. and i have 2 problems: 1) the internet has been slow lately. not always though. anyway, when i find it slow i open the FIREWALL window in my bitdefender and i notice that incoming connections is to it's fullest (110 kb/s). which is the maximum i can…
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Bitdefender Antivirus 2010 - Registration Lost
I recently upgraded to Windows 7 from Vista. I had BDF 2010 AV on my D drive. With 7 I need to reinstall BDF 2010 because it will not read it from the drive it is on. I cannot find my registration information to reinstall it. How would I go about getting this back?
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Wait For 30day Trial To Expire Before Registering?
Hello all, yes im one of the lucky converts to bitdefender, i have the trial version of Total Security 2011 and have subsequently purchased registration key's for 1 year. My question is this: If i enter the registration key whilst in the 30 days of my trial will i lose the remaining days of the 30 or will they be added to…
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Game Mode Icon Tray
Lately Bit Defender Total Security 2010 will go into game mode, however the icon tray will say it is not in game mode and gives an option to enable Game Mode. Windows 7 Home Premium 64 Bit Thank you.
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Problem With Nokia Software Updater
I got a problem when trying to update my nokia phone firmware through nokia software updater. Bitdefender has blocked these two program in order to access to the web. I had tried to disable the BD and nokia software updater works fine again and allow me to update my phone but the prblem is, now i am risky my computer out…
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Quick Question
Sorry if this is the wrong place for this question but it seems i can't find an answer too it and I'm not quite certain where to look. I'm interested in formatting my hard drive and i was just curious, if I remove BitDefender 2010 from my windows XP SP3 computer and then format my hard drive will this also remove it as one…
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Cant Uninstall Bitdefender 2010 In Windows 7
I cannot uninstall Bitdefender 2010 without it messing up my computer and I can no longer boot it up except in safe mode without networking. Help. I have tried various ways of removing it and cannot do so. My computer won't boot up after I remove it so I have to restore it in order to boot up.
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Worst Ever?
I purchased a BDTS 2010 2 year license. What a mistake. For the first few days it seemed to work flawlessly but then there was an update and things changed. I have NEVER had less dependable software. This software has more bugs than windows 95 lol. My BDTS is more often than not crashed due to vsserv.exe. Often my…
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Bdagent.exe Fail To Launch
Hi, I have an error: Error: C: \ Program Files \ BitDefender \ BitDefender 2010 \ bdagent.exe The application failed to start because its side by side configuration is incorrect. For more information, see the log of events of applications or use the tool command line sxstrace.exe. I using windows 7 64 fresh install. What…
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My Bitdefender 2010 Has A Scanning Error
i bought a bitdefender TS 2010 4 mounths ago and from a wail it dosent record my last scanning for the system even though i do it everyday, it keeps sayin may last scan was in 17/11/2010 since then it dosent notice am scaning each day , can someone help me
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Bitdefender Add-ons Antiphishing
Hi! I got a problem with Bitdefender. It works fine recently, but i don't know what cause of this one. When I right click the icon on tray, then choose any (e.g. show, basic setting, etc.) an error message pops-up sayin' "active-x problem like that... And I check on Internet setting Add-ons, I got this error: Another one…
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Antiphishing Bitdefender Not Compatible With Firefox 3.6.13
Hi guys , My bitdefender anti phishing isnt compatible with firefox 3.6.13. I keep updating my antivirus and restarting the computer. My current virus definitions are Virus Signature : 6392767 Engine Version : 7.35007 Please let me know if thats the latest signatures and if it is , then any solution to make the anti…
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Skipping Many Files
When we run a full scan on my wife's laptop, it completes too quickly (10 mins?); on looking at the report, I see that it has skipped 800,000 or so files. What could cause BD to think we want it to skip files on a deep scan?
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Vsserv.exe Slowing Computer
Hello, intermittently my computer will slow down and become unusable (lasts a few minutes and occurs every 30 mins or so) - CPU usage 100% and task manager shows vsserv.exe to be the apparent problem. This problem started when Bit Defender (total) 2010 installed on Windows XP. Googled problem and similar Bit Defender…
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Bitdefender Let In Spyware Defender Virus
In general I'm very satisfied with BitDefender, it provides a reliable defense against most of virus, but yesterday it let in Spyware Defender and does nothing about it. Any suggestions on what should I do scan any specific folders or somethings, because scans show that computer is clear. Please help.
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Game Mode Cant Turn Off
hi all, i have problem with game mode.it always turns on automatically.i have turn it off before but after i on my laptop,its turned on back.its really irritating. now i cant turn it off.even i rite click on the icon and choose turn off,but it still cant.plus,i can view my setting at all.there is a window for that,but…
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Help!
Hello, I am hoping someone out there at bit defender will read this e-mail and I will actually get a response. The new product I bought is telling me that it is a "trail version, product key is incorrect and the frustration continues!! I have already sent a "ticket" with no response and it has been over 3 days!! Knock…
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Upgrading To 2011
Hi Sorry if I'm a bit slow on the uptake but I would like to upgrade my 2010 version to 2011, I am run the 64bit version of Windows 7. When I follow the link on the forum i get the option to either buy the product or download the evaluation version, should I download the evaluation version and will it be ok for 64bit…
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Cant Delete Cache.000 In Plugins Folder
hi... i just want to delete this cache.000 in plugins folder. the location is programfiles\commonfiles\bitdefender\bitdefender threat scanner\... it wont delete by any means either by taking ownership of the file... my question is should i delete this file or leave it alone coz i dnt knw wats the function of this file...…
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Help Understanding Firewall "trust Level"
Have a desktop in the house and a laptop connected to our DSL modem through Wifi. Everything works great but noticed while looking at the BitDefender 2010 Firewall settings that under "trust level" I can choose "safe" for all traffic filtered-local file sharing allowed..............or I can choose "unsafe" all traffic…
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123 Hidden Sender In Whitelist
Hello, I have Bitdefender 2010 running on Windows 7 64bit and since the update which wiped out a lot of my system files I had been noticing some odd network traffic. I successfully managed to restore Windows 7 after the Trojan.FakeAlert.5 problem but am worried that something got into my system while I was unprotected and…
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Is There Any Way To Make Sure Of The License Is Genuine
I bought Bitdefender Internet Security 2010 from ebay I sold for ,Is there any way to make sure that an original license?
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Vsserv.exe Taking 100% Cpu Cycles
Hi , My machine config. - AMD(2ghz) , 1gb ram , 160 gb hdd , Asus k8v-mx motherboard. i installed bitdefender internet security 2010 some time back......now i m facing a problem...........every now and then my machine comes to a stand still...............with its cpu running at 100%.I checked the task manager to find that…