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Parental Control Password
I forget the password of the parental control, what should I do?
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Bitdefender Internet Security 2010 Won't Update Totally
Hello everybody, I have installed weekly.exe for bitdefender internet security 2010 manually.after that as I try to update automatically it shows 15923kb total update and the updater shows progress upto 15699kb,after that the updater suddenly re-starts the download and again shows 5579kb total update,but after…
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Protected Usb
Hi today someone come to me and ask me to solve him problem his USB be write protected and has autorun.inf I inserted it in my PC and BD detect it and show it deleted but in fact it still in USB I tried format it but error message display so the problem is USB be write protected and AV can't delete malware and I ask if…
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Bduninstall Tool
Because of some problems earlier this year that were corrected by DannyDan, I have used the Uninstall Tool five (5) times. When I check my hard drive, I find five (5) files "Text Document" that average 12,500 KB and "Registration Entri" that average 400 KB. I also find a "bdLog". These files all relate to BitDefender and…
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Return To 2009 Version Of Bitdefender Total Security
I really want to return to the 2009 version, but I cannot seem to locate the way to get the access to the download for for this. Any suggestions ????
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Bitdefender 2010 Total Security Crashes
---- Bitdefender 2010 total security suite crashes everyday and offers to restart, but again crashes.This is going on for the last weeks. Also VSSERV.exe still uses 100% CPU, when are you guys going to wake up and fix this problem? A good software with incompetent and irresponsible technical support, you are going to loose…
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Scanned Archives
I admit I'm not the most diligent scanner and I don't use a scheduled scan because 1) I turn my computer off at night and 2) scans slow my computer badly. That said, on 10-Sep-2010 I deep-scanned my computer and the log reported 991,208 files scanned, 299,554 Scanned archives and a scan time of 02:57:14. My next deep scan…
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Forgotten Password
Hi I seem to have forgotten the password for my home protection. I need to add another computer to my network please help. Thanks sillk007
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Says My Lisence Key Has Expired?
Logged onto the computer today, had a window pop up and it said that my lisence key has expired. I bought the BitDefender internet security 2010 maybe 4 months ago, it also says its the value edition, 2 years of protection for the price of 1. So I dont no why its not working now.
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Why Are Virus Signature Update Taking A Long Time?
As of the last few days, maybe longer, BD has started taking several minutes to finish installing it's updates? it downloads them ok the gui says it has installed them but it hasn't has my hdd is being hogged a look in win task man shows the culprit being vsserv.exe it's hogging/releasing memory as well ,but only using a…
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Vsserv.exe Cpu Usage
Hello use bitdefender on my XP and it has worked great for the first week, but now I have a problem with the vsserv.exe process- it's using over than 50% from my cpu. What can I do? It doesnwt stop, and my computer works slowly. Please advise how I may solve this issue Thanks Dalia
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Installed Alleged Fix, But Services Are Still Not Responding
I read 16 pages of complaints about services not responding and the alleged "fix". I have uninstalled all other anti spyware software. This is really frustrating because we purchase 10 user licenses and between the non responding, the cpu hogging, and generally slow internet and computer speed in general, bit defender has…
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Cannot Register Bitdefender -- "cannot Register To Server" -- Help!
I cannot create an email/password to register BD on my laptop computer. It keeps giving me an error of "cannot register to server." I reinstalled, updated, and nothing. My 30 days trial will end soon and this is worrisome. I have checked my firewalls but they are not active, and I have completely cleared my computer of any…
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Password Bug As Administrator
Hi, I have BitDefender Internet Security 2010 - Build 13.0.21.347. While logged on as a windows administrator, in the application, under General -> Settings, if I try to deselect "Enable password protection for product settings" (Ask for/Apply password to Parental Control only is not checked) a dialog will appear which…
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Multiple, Simultaneous Schedule Scans
I like that I can scehdule scans however I've noticed a problem. When you have a Deep System Scan going and let's say it's been deferred (laptop, sleep mode etc.) When the schedule kicks off for another scan, like a Quick Scan it will start simultaneously. Is there a way to get BD to recognize that one scan is in progress…
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Intrusion Detection System (ids) Has No Log
There appears to be no log for the Intrusion Detection System (IDS). This means that if it blocks a program, it can make it difficult to find that program - although it gives a filename when the block occurs it doesn't give it a filepath. It would be pretty handy to add in an updated version a log for IDS - This would…
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File Vault Password Fails
I have tried entering my password, but cannot get the file vault to open. Is there any way to open it - such as reset the password?
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Network Diagram Freezing
Hello, I have installed Bitdefender Internet Security 2010 on my PC Vista sp2. I have enabled the Network diagram and my PC was repertoried on this. But after a few times the computer was no more represented on the diagram. I have tried to enabled once again the Network diagram with the introduction of a password but the…
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Tcp Sessions
Hi All I have just been having issues on one of my XP PCs since installing BD IS 2010. Whenever I try and connect to the PC from another PC to access its shares, it gives me a message saying that it has reached the maximum number of sessions on that PC. When I look at the active sessions under computer management,…
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Suggestion: Can We Customize Exclusion List ?
Hi there, I was thinking about cutting down background scanning time a while ago. And I decided, among other things, to untick the box 'scan within archives'. I was also thinking about excluding graphic files from the scan, seeing as many application GUI's actually work with graphic files like jpg's, bmp's or gif's,...etc.…
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Bitdefender Scan Never Finishes.
I recently purchased a new 1TB harddrive, and I store all my media on it - photos, music and movies. Whenever I run an antivirus scan, the process always freezes on the last file that it scanned, and it stays like that forever. If I click stop, I am asked to confirm my decision, and upon confirmation it simply stays open.…
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Help Me For Update
hello every body Bitdefender not finished the update and give me the message : an error occurred during the update (invald md5) and this photo Help me plzz
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Settings Button Is Not Opening In Bd 2010
Hi, I am not able to open Settings button in BD 2010. When I click on Settings button, nothing happens. Please help me. I want to change User Interface Settings from Expert to Novice. Is there any other method to change UI Settings without going inside Settings? Please let me know. Thanks, Sunil
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Are My Keys Genuine?
As my friend chose to use another products, he gave me the keys he was using. Can I check whether the keys are genuine?
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Windows Xp Critical Update Problem
Hi there, I'm running bitdefender antivirus 2010 in windows xp. When I look at the "Security Status" window it tells me that I need to perform the Critical Windows XP updates and provides a list of those updates. When I click "Fix This Issue" the program icon spins around, states that the updates are being downloaded, and…
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[solved]using Different Versions Of Internet Security (2010/2011) On Different Pc's Not Possible
Last year I installed Internet Security 2010 on 1 new laptop (Windows 7, 64 bit) and 2 older PC "s (XP 32 bit). Licence had to be renewed 2 weeks ago. During installation on the Windows7 laptop an automatic scan was started and advised to install IS2011 install on the laptop. I've contacted customer support, because I had…
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Different Versions (is2010/2011) On Different Pc's Not Possible
Vorig jaar heb ik Internet Security 2010 op 1 nieuwe laptop (Windows 7, 64 bit) en 2 oudere PC "s (XP 32bit) geinstalleerd. Licentie moest worden vernieuwd 1 weken geleden. Tijdens installatie op de Windows7 laptop werd automatisch een scan gestart en het advies was om IS2011 installeren op de laptop. Ik heb contact gehad…
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Vsserv Glitch
New here and not sure how this works, but anyhow I have been having a problem with my system operating slowly. Then I get a message that says vsserv has glitched. Hope that you can either help or direct me to someone that can. Working with a Dell Dimension 2300, operating systm Windows Vista home, SP 3.
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Re-installing Bit Defender In A New Computer
Hello, I have Bit Defender Total Security 2010 on three computers and one of the computers broke down. How do I re-install Bit Defender in my new computer (I can´t uninstall Bit Defender from the old PC)? Thanks
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Bitdefender Won't Stop Scanning Outgoing Emails
I don't want to scan outgoing emails for viruses. Without going into too much detail, it causes problems with the larger emails in Outlook. But the "Scan outgoing email" checkbox under BitDefender 2010's Antivirus/Custom Level seems to me to be mostly decorative. How does one stop scanning outgoing emails?