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[resolved]Upgrading To Bitdefender Total Security 2011
Just 2 weeks before I purchased bitdefender total security 2010. Is it possible to upgrade to 2011 free of charge? My friend purchased kaspersky internet security 2010 and he could upgrade to 2011 for free. Please tell me is it possible with bitdefender and if so, how?
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[solved]parental Control Password
Hello! I accidentally forgot the password of parential control of my bitdefender product. The bit defender product im using is : Bitdefender Total Security 2010 version : 13.0.21 and The windows version im using is : Windows 7 Home Premium Plz send me the necessary instructions to remove the parential control restriction..…
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Cpu Usage
hello forum. recently seen my task manager because cpu usage was high and found vsserve.exe gobbling everything up. this proves very annoying in general and especially whilst gaming. does any one have an idea what to do? i am running home bit def.2010 many thanks H.
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Bitdefender Internet Security 2010 "game Mode"
I have been using BetDifender Internet Security 2010 for about four months now and have ran across the issue of "Game Mode" not turning back off when you want it to. This means i can not update or use other features. Every time this happens i have to play around with Bitdefender settings and keep restarting my computer…
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Bitdefender Will Not Start
Hello. I have BitDefender 2010 on my Windows Vista 32. I have had BitDefender for about three months now and it's been working fine until a few days ago. Now, when Bit Defender pops up to perform my Automatic Scan, the entire thing turns white and nothing happens. I can't close it at all. Not even if I go to Task Manager…
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Strange Scan Times
My BitDefender 2010 has taken to scanning at 4pm every day. When I check the schedule for the scan it says it will scan at 2am every day. My system clock is reading 4pm when it starts the scan. It is a fresh install and an activated product. How can I get this to scan at 2am?
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Can't Backup To Dvd
I'm using Windows XP SP2 on a Dell 4600. BitDefender Total Security 2008 was able to back up to my external USB-connected SONY DVD just fine, but I have not been able to backup to it since I upgraded to TS 2010. All backup jobs I execute "act like" they are doing the backup process in that the backup process appears to go…
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System Tray
I have recently installed Bitdefender Total Security 2010. When I boot up I see the BitDefender logo in my system tray. I have tested the protection level by purposly putting in virus code on my desktop. I was pleased with the results. I leave my computer on 24/7 so I checked it the next day. To my surprise the bitdefender…
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Cant Update
I haven't been able to update for a couple of weeks now. I have BD Total Security 2010. I am running Vista Home Premium. When asked to download updates, I only get a small percentage done before it stops. Thank you.
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[resolved]Help Automatic Renewal Made Redundant Renewal
I need help from BitDefender customer service. I already have sent an email on this same subject, but it’s been 24 hrs. and I figured using this path as well couldn’t hurt. My subscription for BitDefender Internet Security 2010 was up for renewal on Aug. 22, 2010 so I renewed and purchased BitDefender Internet Security…
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[resolved]Will The Promotional Key Work
my friend gave me a key of bitdefender antivirus 2010 which he got as promotional from Incisive Media . As i was using another product, so i didnt download bitdefender. Can i download the bitdefender setup from bitdefender.com and use the key provided by the Incisive media. I am doubtful because it has been written in mail…
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[resolved]Windows Security Center Reports Bitdefender To Be Out Of Date
Hello, I use windows vista ultimate 64bits. Today after I turned on the computer, the windows security center says that my anti-virus and spyware / malware protection programs are outdated. I have ran the update tool twice today with the updates being installed successfully, but still windows security center reports as…
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Unable To Install(attached With Picture)
2010 is unable to install after the extraction. Anyone can explain? Thanks a lot!
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Bitdefender 2010 And Windows 7 64bit Freezing Issue
Hi ! Computer: i5 processor, 4Gb RAM, 2TB HDD. Issue: Sometimes my computer does not respond well for few seconds. For example when I right click an icon sometimes takes 10s for the menu to appear. When I start some applications takes 5-6 to respons. In internet explorer I click "open link in new tab and it takes 5-6s.…
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How To Completely Stop Startup And Processes Of Bd2010
Corel support wants me to stop all non-essential start up items and processes. I cannot find out how to stop BD2010 from starting up. Worse, cannot stop those last two BD2010 processes that are running with usual tool in MSCONFIG and Task Manager. BD2010 always has two items running and I fear this is my problem with the…
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Transferring From One Computer To Another...
Hi, I have BitDefender Internet Security 2010 on three computers and one of the computers is dying and I plan to replace it. How do I transfer BitDefender to my new computer? Thanks.
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Error Message Since Upgrade From Bitdefender 2009 To 2010
We had Windows Vista and upgraded to Windows 7. Windows 7 wasn't compatible with Bitdefender 2009 so we received a free upgrade for the remainder of the time we had left. Since the upgrade to Bitdefender 2010, we've had problems with the taskbar icon going gray and the error message saying, "Bitdefender Services Are Not…
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Windows 7 64 Bit Feezes Bdfm.sys
I have been having some freezing up of my computer and it appears that the problem is with BitDefender 2010. I ran the Windows Verifier program to test the drivers and I received an error for bdfm.sys. When I disable BitDefender and run Verifier again I receive no error messages. I have included the error message below. I…
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Vsserv.exe Problems
Hellohh, my name is Quin and I've been using Bit Defender for a month or two now. I've had this problem randomly ever since I first installed it, but its happening more often now and WORSE and for longer periods of time... the process, vsserv.exe, makes my computer run extremely slowly and takes a significant amount of my…
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Very Random Intermittent High Cpu
long story short, lm experiencing something thats lead me to believe it might be BD related... l currently use BD internet security 2010. the gist of the problem is my system randomly decides to go to 100% CPU usage for no apparent reason, the strangest part is its only limited to when the system is idle, the moment the…
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My Key Is Now Invalid!?
So I turn on the computer this morning and it says my key is invalid. I have done beta testing for the last 3 years for BD. I recieved the key for doing the beta testing. I just completed doing the 2011 testing as well. NOw my 2010 key is completely invalid. WHat can I do now? I had quite a lot of time left on the key, now…
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Computer Locks Up During Scan
Title say most of it. I start a scan and it will lock the computer at random into the scam. Was working until recent update. BD AV 2010 will not start in safe mode. W 7 (32) 2 gig ram A-64
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Make Low Speed Boot.
hi, i have a question. who can help me, thanks before what is the "bitdefender antiphishing helper" and "bitdefender antiphishing helper 32" on bitdefender total security 2010 for OS Win 7 ulti x64 ? i using FastBoot of ASUS Laptop, i don't know i can make low speed boot (delay time) them on system. thanks for help !
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Copy Bitdefender Internet Security 2010 To Another Pc
I have the license for 2 pc's, how do I copy and install to my other pc?......I have tried, [copied on to a memory stick to transfer] one of the data files wouldn't copy and where do I find the installation file? I would appreciate a step by step help with this. bruceb
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Does Bitdefender Do Its Job Without My Input?
Hello all. just installed BD. As the userguide mentions, there's a lot of popups in the early stages. suggests that after a while these settle down once it learns which are the trusted websites and programs. in the meantime, i see a lot of popups, of the type, "process X wants to modify your registry. Should it be allowed"…
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Move To Quarantine Removes Entire Inboxes/invisible Email
Hello, Some time ago Bit Defender found a virus in one of my emails. I chose to Move to Quarantine. Good thing I did because I would have lost my entire email inbox had I not done so and not been able to move it back. After I restored my inbox I've been choosing Ignore since then. Obviously I want to remove the bad email…
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Refund Is Being Ignored
I have asked for a refund twice though the support section on the Bitdefender site. I do get an e-mail saying my request is received, but after that it's total silence. I did get a mail form the "BitDefender Customer Care Team" today asking me to fill in a survey since I contacted their support a while ago......so the…
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Bitdefender 2010 Upgrade To 2011
I purchased a 2 year license for Bitdefender Internet Security 2010 in the fall of 2009, and I would like to know if there is a free upgrade to 2011? Thanks,
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Total Security 2010
Hello, I recently uninstalled total security 2010 and now want to reinstall. The problem I seem to be having is finding a link to install it? I see there is now a new version (2011) and this is all I can find. I did browse this forum and found a thread linking to bitdefender downloads.com which I have tried but the only…
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Unable To See Or Control Bitdefender
I am running a Dell Dimension with Windows XP. I ran Bitdefender 2009 for year with no problems. I had been satisfied enough with the efficiency of the protection to renew my subscription for 2010. From the beginning, I have been unable to access Bitdefender fully. The window opens and it is essentially blank. I cannot…