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Just A Comment
Way back I tried to update from BDIS 2009 to 2010. In fact, I un- and then reinsalled 2010 three times. For about 6 weeks I waited along with 100s of others while they tried to make corrections on a big update that had messed up everyone's computers. It got to the point where I feared the malfunctions were going to end in…
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[resolved]Bitdefender 2010 Settings Password Forgotten
Hi, Sorry but I can't recall the password used to secure the settings on my BitDefender Total Security 2010.
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Bitdefender Isecurity 2010 Installation Problem
I purchased isecurity 2010. Went to the link they sent me, clicked "isecurity 2010," clicked "run," clicked "allow," and "run" again. It then downloaded, but during installation it "prematurely" stopped and backed up the loading bar and said, "isecurity 2010 has prematurely stopped due to internal problem." Now I can't…
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Unable To Reach The Download Page
I am unable to get to page http://www.bitdefender.com/nl/Downloads/ (which should allow me to download the 2010 Internet Security files for a re-install I wish to make). Connection times out. I can go to http://bitdefender.nexway.nl/ but cannot choose my (Belgium) or any other country site from there. I can reach "my…
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Extending Serial Key To A 2nd Computer?
I renewed Bit Defender, but when I try to use the key on a 2nd computer it says "key already in use." The payment was good for up to 3 pc's, how do I get my wife's computer renewed??
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Very Slow System Scan
After resolving the Vulnerability issues on my T21 ThinkPad yesterday, I started a System Scan still trying to get rid of the exclamation mark over the BD icon. Its been running now 18+ hours, scanning 5 files/sec, 390,000 items. Is this normal? Because 18+ hours makes the PC unusable during that time. I know its an old…
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0x800ccc90 Error - Bd 2010, Outlook 2007 And Xp
Using Outlook 2007 and with e-mail scan on, the symptoms include: Outgoing messages are sent Incoming hangs on Outlook Sometimes it offers the option to disable the BitDefender add-in but diasabling it makes no difference BitDefender message sometimes displayed that it is scanning incoming mail but gets no further The…
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Update Service Problem
Hi, Bună ziua The update service doesn't works, I've try the patch but it doesn't works also, I've the message : c:\Program Files\Fichiers Communs\Bitdefender\BitDefender Threat Scanner\av32bit_00\plugins.htm An error occurred while trying to create a file in the destination directory. Acces Denied..... I've try to ignore…
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Home Management Password
hi How do I reset or remove the home management password
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Vista Says Bd Is Turned Off
Hello! In november last year installed BitDefender Antivirus 2010 (current version 13.0.21.347) I installed it on my computer and my mother's and since I am mostly on my own computer I don't know exactly when this started but on my mother's computer there appears to be a problem. Every time I start her computer a message…
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Bitdefender Antivirus 2010 Fails To Initialize Scan
Hi, I recently upgraded my computer to Windows 7 (32 bit) and I had Bitdefender Antivirus 2008 which stopped working. I assumed it was not compatible with Windows 7 and downloaded the 2010 version as a trial and registered it with an unused activation key. It seems to have successfully installed, but now whenever I attempt…
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Bit Defender Restart Loop
I Download bit defender total 2010 to my computer. I installed it did everything correctly then it asked if i would like to restart my comp and i said yes closed all programs and it just starts up and at the windows logon screen and then crashes. This has happened before only solution i could come up with was to reinstall…
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[resolved]Qurantine
Hi how can I retrieve quarantined files since I'm not able to find it.Is it possible to restore them?How can I do that?Thanx
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"this Pc Has Never Been Scanned For Viruses"
I have had BD Anti Virus since 2008 registering it as required and just did a renewal with new key for the 2010 version. Whenever I log in to BD it states " this PC has never been scanned for viruses". I have it set for auto scan daily. If I manually scan, the warning stops but I have to scan everytime I log on to stop…
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Usb Devices
I recently purchased this software; I have been quite busy so I havn't had a chance to sit down and use my Wacom tablet for a while. now the problem: my computer (only after installing bit defender) fails to recognized that my tablet has been plugged in; my tablet is perfectly find, nearly brand new, and works on my other…
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Team Fortress 2 Now Has Unbearable Lag
I play games on my computer and I had bitdefender 2008. I had no problems with any of my games, and latency is not an issue. I doublechecked that. Team Fortress 2 is now unplayable because it is skipping and slowing down immensely and I know why. Your program is a immense resource hog and I have no available memory left…
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Internet Security Activation Problem.
When I boot up the BD Icon is grayed out. I have to start the service by clicking on the Desktop Icon. I keep getting 1 issue warning and it's telling me the product has not been activated. The problem is: I cannot fix the problem. I've an account but the username is rejected. I cannot create a new account, that too is…
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[resolved]Bdav Says I Have Win Live Messenger & 2 User Ids, But I Don't
I installed the trial version of BDAV on my new T410 a few days ago and it is basically OK with a few issues I posted in another topic. A ticket was opened and those are being worked on. Yesterday, I installed a trial version of BDAV on my old ThinkPad T21 (config in my sig) to see how it would run on WinXP. It installed…
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Windows Mail Live Email Scan
Hi all, I've been using Thunderbird for ages but recently had to switch to Windows Mail Live due to problems with my AT&T mail account smpt server not working with Thunderbird. Don't ask. Anyway, I've noticed that I'm not getting a scanning e-mail indicator using windows mail live, althought it should since I'm using Pop…
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Bit Defender Total Security 2010 Registration Problem.
Well, I got a key from my friend. When I put in the key, it accepted it. It led me to a page asking for an e-mail. I put in my main one, but then it said this email is already in use. So I tried a new one thinking "Maybe it will automatically make it for me" so I put the email address in, and it sad it sent me a letter to…
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[resolved]New To Bdav 2010 - Settings Questions
Hi, all! I just installed the trial version of BDAV 2010 on the laptop in my sig. I am looking to switch from another a/v - a/s product that caused me nothing but trouble on my 3 PCs. I'm still getting used to the BD screens/settings/options and have 2 questions: 1. The default setting for infected files is to disinfect &…
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[resolved]How To Disable Daily Virus Scan?
Every night while I'm playing games, bitdefender begins to do a routine virus scan, I've ran through the options and I can't find where to shut this off. Also most other virus programs, if there's a way to not run while the user is active, such as mouse movement or keystrokes, not to activate the scan, that would be great
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Stops Working
Hi couple of days now I'm using bit defender2010 and I must say I 'm not sure about its work.I have very strange problems and now I've noticed that it blocks my browsing and it stops working altogether after which I get message that I need to restart my system.Could you please help me?
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Register Warning In Every Boot
Anyone can tell me why my bitdefender 2010 antivirus keep pop up "reminder to register" in every boot of my Windows 7 64bit. I have a valid key and registed 2010 antivirus officially. there is no problem during installation and the software running well too. but the pop up "reminder to register" is too annoying which I…
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Active Virus Control Logs?
I'm using the 2011 Beta, so I'm not sure if this also applies to the 2010 versions, but I can't seem to find logs for "Active Virus Control." When in antivirus mode I can see stuff blocked e.g. viruses and stuff but programs I know that have previously been blocked such as "Realtek" and File Hippo Update Checker" don't…
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[duplicate] 13 Over-compressed Files After A Virus Scare!
Hello BD community! I am having a small problem I hope someone can help me with. I was sent a link today, and when I clicked it BD popped up and said it blocked a Trojan Virus. I immediately closed out of my browser and launched a Deep System Scan. The scan found 2 infected objects, and also said that a whopping 13…
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[solved] Failed To Upgrade From Bd 2009 To Bd2010
Dear BD Technicians: Can't express how i was amazed to see upgrading from BD 2009 to BD 2010 at no cost. However, as i followed the procedures described in the top-listed thread, all is ready for inputting my serial number for BD 2010, and what surprised me was that it showed "License key you have entered is invalid". and…
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[2011] Link Installer
What is Link Installer.exe having path "C:\Program Files\Common Files\BitDefender\Link Installer.exe" or sometimes "C:\Program Files\Common Files\Link Installer.exe". Also showing "Bitdefender SRL" name of signer in the Signature List of Digital Signatures Tab
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Feature Requests For Beta?
I was wondering if there was a place for requesting features for BitDefenders 2011 - or are all the features that are now in 2011 staying with nothing being added? I noticed the forum for the Beta has vanished or I would have posted them in there. Thanks.
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"configure Status Alert" Settings Are Not Saved
More just an annoyance, but I always uncheck all the Status Alerts. If I update, reboot, and sometimes when I do nothing, I'll get an alert...and it's totally random what alerts turn themselves back on. How do I uncheck the alert options and keep them unchecked? And please don't suggest I reinstall BD for the 30th time...…