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Free Addition Questions
m a fully paid up member, but as i work on a ship for 6 months of the year (month on month off), i have a very good gaming desktop in my cabin. alas this time away i got a virus, with no virus scanner i was goosed. this computer will never go on the internet. my question is this. if i get the free addition, can i download…
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Firewall Unchecked But Still Blocks Access To Wireless Networks
Hello, I am using BitDefender Internet Security 2008 and I have the most recent build and updates. Under settings, I have unchecked the box for the firewall as I do not want this feature. However, every time I access a wireless network, I have to go through the tedious process of telling bit defender that the new network…
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Buggy Start Of Scan Of Bd Is2008
Hi Why BD IS 2008 is hanging and actually doing nothing in 50% of times I click on the deep (or infact any other type) scan from the main program interface ? Only when I'm lucky I get the scan running immediatly ....Can you answer me ?
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Scan Activity Bar Into An Objectbar Docklet?
i would very much like to turn bitdefender's scan activity bar into an objectbar docklet. where could i expect to find the scan activity bar's .exe file? thanks in advance.
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Internet Security 2008 And Vista
After installing BitDefender Internet Security 2008 on my Vista SP1 machine, I found that it freezes my explorer.exe and the rest of my desktop. Upon uninstall, everything was fixed. However, on reinstall, everything screwed up again. Any advice on how to fix this? Thank you for any replies.
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Lenovo / Ibm Laptop & C:\rrbackups
I'm constantly getting C:RRbackupsDocuments and SettingsDefault User (Threat Name) Rootkit-Hidden (Final Status) Items Renamed every day. RRBackups is where my Thinkpad keeps total and incremental backups of system files. I'm trying to add this directory inside the exception paths, but the Add button doesn't work. (Is it…
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What's Wrong W/ My Comp?
So here's the scoop, i used my laptop a few days ago, all was fine. i put it away, didn't touch it up untill yesterday which is when upon turning it on the vendor logo appears, hangs and then tells me CMOS checksum bad or invalid or what not, then to make me even happier the pc will reboot at random (not often…
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Bitdefender Reports Issues To Fix But There Are None!
Can anyone help please? I have searched the forums and google but to no avail! I formatted my PC yesterday and did a clean install of x64 Vista SP1 I have loaded BD IS 2008 and configured it accordingly - however, in the system tray the red icon still reports that "2 issues require your attention". But when I open BD there…
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I Lost An Important File!
I lost a file called 'bdts.msi' How can we do? I can`t find the required file in my computer. That is the print scrn
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Rescue Cd - Bdscan Trouble
Hi there Troubles with a highly suspect computer. XP fresh install with reformating hard drive. Trying to run an analyzis from the Rescue CD. Knoppix boot_s well, but the window with the "START3 button doesn't show. As I havn't much ram, I boot in textmode and run bdscan this way : first, updating : # bdscan --update (this…
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Error Since Vista Sp1 Upgrade
I have BitDefender v8.0 installed on my Vista machine. BitDefender = great, BTW. Since upgrading Vista to SP1 RC1, there is an error when logging on that involves bdfdll.sys. Windows says that this is an incompatible driver and won't load it. Is this file essential to the operation of BitDefender? The error message didn't…
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Small Business
I Have 10 pc to protect for my small company, can I buy 2 x5 home office license for my company instead ? Why businness version is so costly vs 2 x5 license home office ? 400$ vs 100 $ I don't need all the management and features on business version, just a simple antivirus
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Run Bd 2008 Antivirus From Cd
Hi Everyone, I have BD 2008 anti virus on my computer, and I have a bootable BD 2008 anti virus CD. My friend has a possibly infected computer that won't boot, and she has a useless ATT&T version of Norton anti virus that's always a problem , scans won't complete , etc. My question is since she doesn't have BD anti virus…
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Bd Install On 2nd Laptop
Hi I'm a newbe here. I purchased BD 2008 3 user 2yr license and did 1 install in 11/07. I'm about to install BD on a 2nd laptop. This 2nd laptop only has a dial-up internet connection. Is there any way to avoid the BD update that will occur when this installion is done? Can I load the updates on a flash drive from another…
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Help With Bitdefender
I hope it is OK to post this question here. I currently use Bitdefender as my Antivirus. I am having trouble installing a program. When I try to install it, bitdefender pops up and tells me that it has deleted "so and so" I cant remember right off what it says. Anyway I know the file is OK and I want to install it but I…
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Spybot And Bitdefender Antivirus
I just downloaded the Antivirus 08. Do I need to remove Spybot? The Antivirus automatically disabled Defender but not Spybot.
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Bitdefender Failed To Update
Hi I have purchased BD IS2008...After some windows reinstalations,today I'm trying to update it from the start...But the updater shows me "an error occured in updating ,HTTP error 404)" please contact BD support.........Kowing that I have normal internet connection and no problems loading any pages....And all the…
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Can't Open Link
I bought a BitDefender Total Security 2008 recently and installed it onto my computer with a WindowsXP OS. After I installed the program, I cannot open any pop-up link from my current browser window. So I remove the program and now there is nothing wrong with that. Thus I am sure it is the Security stop me to do so. Why…
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Can't Open Control Panel Normally
Last night I installed BitDefender 2008 AV. The control panel will not open normally. The icon appears in my system tray, but double-clicking or right-clicking it does nothing. I was able to locate seccenter.exe, and opened the control panel that way. When I do that, it won’t let me change the settings. For example, I want…
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Bitdefender Blocks Wav Files To Be Loaded
All, I am running Bitdefender Internet security 2008 since a few weeks but now I am encountering some problem while playing wav files from a website. When I want to play a wav file from on a website the file is loaded into the temporary directory and then played. However since BitDefender real time protection is running…
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FIREWALL & BELKIN ROUTER
good afternoon, bit defender 10 plus. your firewall will not allow me to get into my router to change sttings. iI phoned belkin and all they would say was its a firewall issue (and they were right) i turned off the firewall and anti virus, i also shutdown the whole programme, still no joy, your firewall was not letting me…
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Bitdefender Trying To Connect To Unknown I.p.
I have BitDefender AntiVirus 2008. Soon after I booted up today, Zone Alarm warned me that vsserv.exe (which of course is a key component of BitDefender) was attempting to connect to 66.132.221.68:80. I denied access and called BD support. I was told that I have a virus and that I should look for and delete any extra…
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What Customer Service?
Hi, I recently purchased and downloaded the software for what I thought was BitDefender Internet Security 2008 from their web page but it appears that what I actually got was BitDefender 9. I have tried contacting BitDefenders support team several times with no response and was hoping that someone can give me some advice.…
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Icon Missing In Taskbar
I bought bitdefender less than a month ago. I found very useful the possibility to “turn off” the antivirus during the game mode . This was possible easily through the bitdefender icon located in the taskbar. Yesterday ( june 13 2008) bitdefender made an automatic update and than the program asked for a reboot. After the…
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How To Get A Response From Support Desk After 2 Weeks
Hello Florian, I have come across your listings on the BD Forum. I want you to be aware of the total lack of Customer Service I have received from BD Support Centre in the past two weeks. Your reference number is: [Ticket ID:200805301003979] Virus Attack. BD responded by asking for the following: " Quote "In order to be…
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Removal Solution Of Win32.xorer
Hello, Could someone please give me how I can remove Win32.Xorer and its variants? It seems the virus does not let me install any anti-virus or spyware cleaner. Since I can't install an antivirus, I used Kaspersky's online scanner. I had lots of infected files which I manually deleted. I had a couple of files which is…
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Help Please! Computer Is Barely Functioning
I Installed BD antivirus 2008 recently after norton expired. I removed norton as requested and since BD has been installed i've had so many problems. The login process has changed, says something about can't load user profile so has to login as a guest where I have only about half my programs there barely any of them are…
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Help Needed For Bitdefender Internet Security 2008
I bought and install BD 2008 interent security last month (2yrs sub. for 2 PCs.). Very please with the product, did the job well except for the tight registration requirement. I install the program on my desktop PC which is running dual boot (XP and Vista). I install on my PC twice using the same key as there are different…
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Bitdefender Complaint
I just recently purchased BitDefender Internet Security 2008. I had a program I was going to install that was downloaded from the internet. It didn't come from a reputable source and I suspected it may contain a virus. So I scanned it with BitDefender and it said it was clean. So I installed it. Couple of days later my…
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Right-click Scan Has Mind Of It's Own! Right Click !
Hi - Apologies if this has been discussed but I couldn't find it. (Using BD Internet Security 2008 - Vista x64) I am having a problem using the right-click option to manually scan ad-hoc and individual items that I chose. Sometimes it is there other times it is not. This is true whatever the foler type or item is. Usually…