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[submitted to Testing team] Windows Vista - Continuous Dwm.exe Errors
I have submitted an email support ticket, but figured I'd post the same question here: One of our machines (HP Pavilion dv7 Notebook PC running Windows Vista x64) will receive the error "Desktop Window Manager stopped working and was closed" with the open to close the error. It will reappear within a few minutes, happening…
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Bitdefender 2014
Hello All. I have never used Bitdefender (been a Norton girl). I would like to purchase and install Bitdefender Total Security 2014, but am having trouble finding it. All I am finding is 2013 and then an option to upgrade; or a free version of 2014. I want the purchased version since I am using it for business. I have…
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Upgrade From 2013 To New Bd
Should I do a clean uninstall of BD 2013 before upgrading to the new BD? What is the best procedure to prevent problems?
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What If Computer Crashes. Will I Be Able To Install Bitdefender Again
If the computer crashes then in that case the bitdefender has not been deactivated from the PC. Then will i be able to install bitdefender on new installation.
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Can't Uninstall Internet Security To Install Total Security.
Well, the title and description says it all... For some reason, I can't uninstall the Internet Security package to install the Total Security package because of the sqlite3.dll file that I'm missing. The solution on screen says that there is a bdagent.exe system error and that I should try re-installing the program to fix…
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Registration
First time on the forum! I have been running BDIS 2013 successfully and saw that I could upgrade to 2014 version. This all went smoothly and accepted my key for 2013 version when I entered it. However, in dashboard when I try to enter this key in Product Registration it says "failed this key has been used before" Well of…
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Upgrade From 2013 To 2014 Failure
Hi, I've searched the board for similar topics, and although I've found a few who had some issues while migrating from 2013 to 2014, I didn't find anything similar to the problem I'm facing now. I have BD Internet Security 2013 installed on a Win7 64Bit machine. It works almost perfectly, except the Search Advisor that…
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Proper Way To Move License To New Pc?
Is it as simple as uninstalling from the old PC and then installing / activating on the new PC? I want to make sure I don't exceed my license count. Thx.
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I Looked At Faq And It Said Repair B.d.
Yes i went and pressed repair and it uninstalled BD then got stuck installing it again. so i downloaded BD uninstaller and uninstall it. Now i try install again and won't do it. I did just pay for new licence but i think im going to uninstall and install Avast which i used to use which is free and alot better and easier to…
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Bitdefender For Windows 8.1 Preview
Hi, Is there any update for the Bitdefender for Windows 8.1 Preview. Unfortunately the current version is not working. Thanks
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Bd2014 Vs W7 Firewall, Other Security Applications
Hello Forum: I run a PC with W7 Ultimate OS (64Bit), and PC Tools Registry Mechanic 2013. My browser is Firefox 23.0. I have deleted Spyware Dr. and disabled Windows Firewall because I have just installed BD Total Security 2014. I had a very clean install of the latter and no problems whatsoever. 1. Can I safely rely on…
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How To Stop Auto-install Messages?
I have BD IS 2013. I received an e-mail proposing to migrate to 'New Bitdefender'. This has totally failed (installation kept stopping, stalling, encountering errors that advised me to contact BD support). Long story short - I am unwilling to spend more hours of my life on this. So I have re-installed IS 2013. Now each…
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No Tech Support
10 DAYS WAITING FOR TECH SUPPORT TO RESPOND, 14 DAYS SINCE I BOUGHT THE PRODUCT AND CAN'T INSTALL IT. If anyone is thinking of buying Bitdefender, think again. I tried to install the new Bitdefender and got error messages ("An exception unknown software exception (0xc0000417) occurred in the application at *, * being a…
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Unable To Download
I am unable to download software I have purchased because it will not `run' and emusic will not download samples to ITunes. Been trying to get around this for a couple of weeks but need software for a charity I am involved in and I must proceed this weekened one way or another. Run out of patience and need help asap.…
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Bitdefender 2013 To 2014 Model
Hello i have a question when the new bd 2014 comes out are the people that already have exciting bd 2013 able to upgrade to 2014 version for free?
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New Uninstall Tool ?
When you launch the uninstall tool for version 2014 (for New Bitdefender)? Why so much delay? Logic was to occur simultaneously with the final product Bitdefender.
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Bitdefender W8 Security To Bitdefender 2014?
I was wondering can I use my key for Bitdefender 2014 since it has 54 days left and try out the 2014 version before I buy it?
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Registeration/activation Failed -- Region Error
Just bought Bitdefender Internet Security 2014 3 PCs/1 Yr online ebay. After installation, registration does not work, resulting in the following message: "The license key is restricted in your region and can't be used to register the product you have installed. Contact support to get help with this issue." I am aware of…
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Offline Installers Bitdefender 2014 Dutch
Hi there I was wondering if anyone could post the links to the offline installers of the Dutch versions of Bitdefender. Thanks in advance!
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Activation Failed...region Error
Tried installing using the latest download links, and reinstallation after using removal tool no sucess, everytime activation is attempted: "The License Key Is Restricted In Your Region And Can't Be Used To Register The Product You Have Installed. Contact Support To Get Help With This Issue." Are bitdefender able to…
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Offline Installer Indian English Version
Is the offline installer link provided in the important topics same for Indian English ? I mean there is a separate installer for Indian English version present in Bitdefender 2013 (under important topics section) but no separate installer is provided in Bitdefender internet security 2014. I am new to Bitdefender and want…
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Bitdefender 2014 Installation Error.
Hello all, I have a problem with installing Bitdefender Total Security 2014, I'm in a bit of a predicament here... So when I purchased Bitdefender, I immediately removed the free version of Avast! and I had no problems with directly installing Total Security 2014 by downloading the direct installer from the website. I've…
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Registration Failed With 3 Pc
Trying to install on my 3 pc on the home network (two other installs wend fine :-)) Getting the message that the product is already registered however we can't proceed to the next step Only the trial installation is possible. Any help would be very appreciated, Thanks, André
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Why Move From Windows 8 Security ?
Hi folks sorry for such a basic question, but being the happy user of W8S for 7 months, I'm wondering if there would be any benefits to change for the so called "new bitdefender" especially in terms of system footprint, fast W8 boot delay into a usable GUI ? would you please give somme factual advise, just in case a "new"…
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Repairing Process Ate All My Free Space And Got Stuck
Repairing process ate all my free space and got stuck so I had no other options but to terminate setup.exe (or whatever it was) from Task Manager. My C: drive had >2 Gb and now it has ZERO bytes free!! Could you please tell me where repair/uninstall process put temporary files (in which folder) so I could manually clean…
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Bitdefender Total Security 2014 Fails To Install
I have tried to install Bitdefender Total Security 2014 on my Dell M6500 (32 Bit) laptop without success. All I get is a dialog stating the following: "This product requires an internet connection in order to install. Please check your connection settings and try again." The computer is connected to the internet... I have…
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Bitdefender Internet Security 2014 Pt-pt
Good afternoon, I wonder where I can find the version of Bitdefender Internet Security in PT-PT, for download. Thanks
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Download & Install...
Hello I have decided to change my notebook security software to bitdefender. I have perused the forum, and read the comparisons. I was hoping in one shot if possible to find out if 1) it is best to download, then uninstall my current software, and then install bitdefender? and 2) Having read the forum, I am fearful it will…
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New Bitdefender Total Security Installation Error After 50%
Anyone else has this problem? When I try to install the new Bitdefender Total Security, it says that I have it installed on my computer already but it is not installed. The first time that I try to install it it has work, but the services were not responding everytime when I start my computer. So I decide to uninstall it…
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Bitdefender Total Security 2014
Hi all, I have recently purchased BitDefender Total Security 2014 (3 PC Pack). I have had no problems installing this onto my 2 Win7 Pro 64 Bit PCs'. One of these had Comodo on and the other Zone Alarm - both installed fine and I uninstalled the other AV products afterwards. I then moved to my Win7 Home Premium 32 Bit…