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Bdis 2015?
Is there an installer exclusively for BDIS 2015 or does the installer for BDTS 2015 realize that I have a license for BDIS and act accordingly? I tried to do a search but the search hung my browser several times, so I gave up and started this thread. Once installed, will "mybitdefender" account manager realize that I have…
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Windows 8.1 - Bitdefender New Internet Security Installing Stucks At %67
Hi, I've decided to buy Bitdefender for my computer, before I buy, I wanted to try it. Today I tried to install Bitdefender but when installation progress comes to %67, it stucked. But I could see the BitDefender shourtcuts and tray icon(which are clickable-and running) but the progress didn't go further like 30-40 min.…
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Bitdefender Internet Security Installer Keeps Windows 8.1 Firewall On!
I just installed Bitdefender Internet Security from about 2 hours I used online installer of bitdefender internet security and through installation it disabled windows defender but left windows 8.1 firewall on I thought it will be disabled during installation or through first configuration of bitdefender but after…
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New Total Security Won't Install
Just purchased new Total Security and when I try to download I get a message that there's a missing file. When I check the Bitdefender folder it's completely empty. I opened a ticket #2014041817140001 and followed the directions which had me download an uninstaller tool and re-download TS. I've done that three times and…
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Download The New Bitdefender Offline Install
Hi all ! Where can i download the new Bitdefender offline install ? Thanks
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Inable To Install
Have been unable to download total security,Have tried for days. Have uninstalled Bitdefender,Kaspersky Avast,and norton,which i may have used with their own uninstallers. I keep getting the same message. I have attached photo ( i hope) Need help Thanks
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Can't Install W/out Win Sp3, Computer Won't Run Sp3!
Have an HP XP Media edition computer, had to restore windows, had bitdefender installed b4 restoring, now it won't install - says it needs SP3, we have never been able to run SP3 on this computer, why did it install earlier? Why not now?
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I Need Bitdefender Internet Security 2014
hello every body, i'm from viet nam. i speak english very bad. i wish you can know me and help me ! i want to use Bitdefender Internet Security 2014 but i can't intall online. i need Bitdefender Internet Security 2014 offline intaller. if you have it, can you give me? thanks for listen to me and help me !
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Bitdefender Is 2014 On 1 Week Old Win 8.1 Stuck At 67%, Failed To Install
Hi, during a chat session today, when I described how I had reverted to a disk image before BD was installed to try again, the installation again stuck at 67%. I had made every attempt to remove AVG beforehand (uninstall, tool, manual). I tried to reply by email as agreed, but my primary email address is rejected - thanks.…
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Bitdefender Is 2014 On 1 Week Old Win 8.1 Stuck At 67%
Hi, having used Bitdefender on Win 7, thought it would be ok on my brand new install Win 8/Win 8.1 which is about 10 days old. Hmm. Wrong. I had been running AVG; uninstalled that. Bitd. complained about Spywareblaster, so that was uninstalled. Ok. Installation proceeded.. but stuck at 67%. No significant processor use.…
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Bitdefender Services Are Loading Now, Please Wait
I have just installed Bitdefender Internet Security 2014 on a newly restored-to-factory and updated XP laptop and it seemed to install properly. The gadget was displayed and updates failed because it was still offline. When I rebooted, however; XP would not start, hanging with the Windows logo showing and the progression…
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2014 Total Security
Hi, I had previously installed the new security but had to uninstall it. Now I want to re-install it and it's not doing anything once I put it in the tower. Nothing...no reaction. Why is this happening?
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Total Security 2014 Missing Installation File
Hi. About six hours ago, I upgraded to Bit Defender Total Security 2014. I've tried around 25 times (no exaggeration) to install TS via the BD install file. I even re-downloaded the installation file, and I've re-started my computer numerous times, as per the installation file instructions. However, every time the…
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Bdis On W7 With Malwarebytes 2.0 Beta 3
I found a two year three PC license for BDIS on Amazon for $19.00 or thereabouts so I decided to purchase it and replace BD AV Free on my W7-SP1 computer with BDIS. I have a had a license for BD W8 Security for over a year and have it installed on my W8.1 computers. Works great. Anyway the instllation of BDIS was a bit of…
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Bitdefender Resources Are Loading
I have uploaded to Sendspace. Link is below. http://www.sendspace.com/file/4eg0ns
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Unable To Install Bitdefender Total Security
Hi, This has been so weird after purchasing BitDefeneder Total Security. First 6-7mb installer wasn't working in Windows 8 Pro and was giving error message that installer files are corrupt. I have sent a support ticket and waiting for reply. Then I used uninstall tool to remove any trace of installation and found offline…
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Cannot Install Bitdefender Total Security 2013
I just purchased a Bitdefender Total Security 2013 and started the setup, just after the setup this screen comes up and on pressing 'Continue' nothing happens. Please help me with this! http://postimg.org/image/lrgzr1hu7/
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Cannot Install Bis64 2014
HI I had uninstalled Bitdefender in early October because of windows 8.1.I tried last night to install BIS 2014 on my windows 8.1 machine .It was not successful twice is an understatement. I install it ,it goes all well ,but when opening bitdefender to go to dashboard or settings I get a B and that is it.This has happened…
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Administrator And User Settings
When I am logged on to Windows 8.1 as administrator Bitdefender it is set so that it does not scan DVDs, such as purchased movie DVDs. This has been done under Settings>Antivirus>Exclusions. However when another user on the same PC logs on, Settings>Antivirus>Exclusions contains a greyed out 'autoscan' selection for DVDs…
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Free Upgrade Announcement/procedure
I followed the instructions you posted to take advantage of the free upgrade from Internet Security 2013, but my License key wasn't automatically retrieved. I entered my 2013 Internet Security key and it took, but the product registration section of My Dashboard shows a failure stating that the key has already been used.…
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Poor Clean-up
Dear Bitdefender(s), Following the troubles I have had with your products I have uninstalled on this Win8 Pro (x64) machine. Doing some housekeeping I notice that the Software Environment is left 'dirty' after doing a complete uninstall/removal using your own uninstaller as well as the 'New Bitdefender Uninstall Tool' and…
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Can't Register With My License Key
hi i have been using bitdefender for like 10 month so i upgraded my laptop to windows 8.1 now when i install antivirus plus 2014(farsi & english editions tried both) and try to register my license key i get this error that says: The License Key Is Restricted In Your Region And Can't Be Used To Register The Product You Have…
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Change Language
I have bought Bitdefender Internet Security2014 in a box with a cdrom. I have a license voor 3 PC's for 2 years. After the install the language was French. I want the laguage Dutch. How can I get Bitdefender Internet Security 2014 in the language Dutch? I have Bitdefender installed on 1 pc and I want it install on a second…
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Key Activation?
If you purchase a license key and do NOT activate it on a PC is there an expiration time to that key? will it be no good after certain amount of time? i was thinking of buying another key because i found a good deal on it.
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Computer Freezes When Installing New Bitdefender Internet Security
Computer Freezes while Installing New Bitdefender Internet Security in my Windows 8 pro 64bit OS. I have downloaded "bitdefender_is_17_64b" from given direct link in this forum as my Internet Speed is not good. When I tried to install it, freezes the computer in the screen where it check for virus at 60% or 80% or even…
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Cant Install New Total Security
try to install new total security today and get bdagent error and also c:\program files\bitdefender\pmbxinst.dll is not a valid win 32 application and also says the application was unable to start correctly (0xc00007b) message tried the uninstall and had x by tools all ticks on other files
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Can't Install Total Security
Hi. I've been dealing with tech support on this but 48 hour turnaround is a bit long...Maybe someone can answer faster. I've been trying to upgrade from my Total Security 2012 to the newest version after just purchasing a new key. It didn't work. Everytime I try to install it, it stops at 1% Analyse and that's it. No…
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Installation Of The New Total Security
Hi All - this is my first post in the forum, hope i will get an answer for my problem. I have been using bitdefender (BD) antivirus for a year and found it very efficient. i decided yesterday to upgrade to the the Total Security and purchased a key from BD website. i received the key through email with installation…
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Installation Files Are Corrupt.
Hello, guys. I'm trying to install the new Bit Defender at my old PC but I'm facing some issues. I was installing it, but when it was 'downloading installer' it just didn't download anything (it didn't show the download speed, nor the estimated time or anything on the progress bar), so I canceled it and tried again, then…
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Working Extremely Slowly
So, I just bought the Bitdefender 2014 in that €40 off-offer you had. I had Bitdefender 2013 until now. Sometime during the removal of 2013 and installation of 2014, my computer crashed to the blue "encountered a problem", and "will restart after having gathered information"-screen that comes with Win 8.....but even after…