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Reliable Online Shop
I wanna buy Total Security multi device version. When checking the web , I could not find a decent online shop (area Belgium / Netherlands) that looked reliable enough to order on their site! Believe me, complaints about missing delivery after purchasing, phone number not active anymore, partner reseller website (in NL)…
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New Look For The Bitdefender Support Web Pages
I know Bitdefender wants us to keep this forum troubleshooting topic related, but... I just wanted to bring up what a nice job they did with the new look and also the frequently asked information shown on the Consumer Support web page. Nice job Bitdefender, and to all those who were involved Consumer Support (click out, X…
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Self-defense
TuneUp Utilities to easily unload from startup bitdefender, and may terminate its processes, is this normal?
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How To Backup Bd Settings ?
How to backup settings from a BD-IS installation? Especially the firewall settings are 'grown' over some time, so a backup would be reasonable!
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[solved] Popup After Leaving Game Mode
Hello, I have upgraded to BD AV+ 2014 version & now when exiting a game I always get a popup warning me I'm not in auto pilot mode ( i always use User mode) I tick the don't show this again check box but it appears again when exiting a game. I have all my game exe files in the the games list section. Can this be fixed…
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Bts Not Seeing Home Wireless Network?
hello. A week ago I renewed/upgraded to the new BTS (currently 17.16.0.729) and installed on two computers -- one runs Windows 7 Starter and the other runs Windows 8. Everything has been working perfectly through last evening's nightly shutdown. This morning upon starting up these machines, neither is "seeing" my in-home…
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Problems With Bitdefender Totat Security 2014 With Vsphere Client 5.1
Hi, I have a problem connecting to my vCenter 5.1 using vSphere client 5.1. At first I thought it is a network and client issue. But when I try to connect to the server in safe mode, I can connect instantly. I try to boot again my laptop in normal mode and disable all the protection on bitdefender, still I cannot access.…
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Four New Process On Start Up?
Hi Today i noticed there are three new process on the start up (msconfig then start up). I usually check the start up items after i do changes to my programs such as installing or unistalling programs. Since i upgraded to Bitdefender TS 2014 there was only one and now there are 4. Can someone from the staff confirm me how…
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How To Upgrade To Bit Defender Total Security
I have Bitdefender Internet Security and was wondering if I could upgrade to Total security. Would this mean a new license ? I've only had the internet security for 20 days. Any help ?
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Which Product Should I Use?
Hi :-) I am posting this question here because I do not know where else it might fit in the New BD Forum I am using Windows 8. I had been trying the Demo of the New BD IS. Today I noticed for the first time BD Windows 8 Security. I understand this may sound like a dumb question but, which is better for me to use -- The New…
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Hotmail (outlook.comcan't Access ) Website To Log In And Read My Emails After Installing Bis
Hi all I have just bought 3PCs-1YR license installed the latest Internet Security 2014. Now I am having problem logging in to my hotmail account I used the link here https://www.outlook.com/owa This has always been working OK till I installed BIS2014. Here is what I tried to get things working: 1- I turned off my PC; then…
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Intrusive Spam Like, Pop-up Commercial
I have no idea who in their right mind decided to approve and implement commercial pop-ups on a fully paid piece of software? nowhere did I approve or at least intended you to have this right or option. This is the behaviour of the lowest kind of software makers. You have the perfectly good option of emailing me your…
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Upgrade Advertisements
Hello, I still have 145 days of subscription left for Bitdefender AV Plus, but I am starting to receive "upgrade now and save" notifications. Is there any way to stop those annoying messages? This is really annoying me to the limits. Thank you!
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User Mode Keeps Changing To Autopilot
Hello since i upgraded to the New bitdefender i ve been having some issues. The main one is that after i set up my settings and preferences when i restart or just minimize Bitdefender it changes to auto pilot and it changes some settings... I dont want that! never happened to me with 2013. ... other problems are random…
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Chat Encryption?
Hello ive been an bitdefender user quite a while and i always thought the "instant chat encryption" for MSN was a great extra. My question is... and after i checked the new manual a month ago i am not sure if it works for Skype. The manual says it only works with few messengers and specifies MSN. The New bitdefender (This…
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Help Needed !
My bitdefender expired so I renewed it..........now i am unable to access the internet, when i try to access google.com a big red page comes up to say something about the SSL and internet explorer is blocked. ANY ADVICE WOULD BE GREAT. Thank you
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Bd Requests To 54.235.219.195 At Port 4001, 4004
BD-IS requests on different machines to 54.235.219.195 at port 4001 and 4004. Our office firewall (hardware) detected these outgoing requests. They are blocked, only port 80 and 443 are permitted. IP belongs to Bitdefender (network-tools.com): IP address: 54.235.219.195 Host name: push1.amz.vdc.bitdefender.net…
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Warning - Horrible Customer Service Experiences.
Before I get into this tirade I'll preface it with the fact that BitDefender itself is a good security product. I've been a paying customer for a couple years and own several licenses, and additionally have recommended / assisted several family members, friends, and clients with the purchase and install of BitDefender and…
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Alert While Watching Youtube
I'm getting this alert about entering game mode while watching youtube full screen, any way to disable this (Bitdefender internet security 2013, Win 7 64 bit) -Rob
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Stuck In Laptop Mode After Hibernation?
Internet Security build 17.13.0.551 OS Vista HP x64 SP2 Hello, my notebook got stuck in laptop mode after resuming from hibernate today on mains power. Cause? I put the notebook to sleep and disconnected from mains while I was out for a hospital appointment, so the notebook went into hibernation from sleep mode after 5…
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User's Guide
What about the release of the three User's Manuals for the BitDefender 2014 (NEW Edition) products: AVP, IS & TS? When are they going to be available?. Tks in advance for your response Rgds
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Restart Issue With Hybrid Sleep Enabled On W8 X64
Since installing an update for Internet Security 2014 earlier today I have experienced an issue with my USB keyboard and mouse not working after restarting the PC to apply updates. I can categorically rule out any other software, hardware or driver changes since all I have changed is the version of Internet Security.…
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Bsod ! Please Help.
I purchased Bitdefender Total Security 2013 back in February. It worked just fine for the first 2-3 months and I'm was really happy with this product. Then I started getting BSODs. I tried uninstalling it altogether for a few days to make sure that it is causing the problem and there are no BSODs after it is uninstalled.…
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My Bitdefender Internet Security 2014 Review
Bitdefender did well in my review all its needs is protection from pups,little work on zero day and the ram usage
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Does Bitdefender Interfere With Imaging
Hi, I recently updated to the latest version of Bitdefender Antivirus Plus (Build 17.13.0.551) on Win 7. Shortly after the update I encountered some problems (not saying that it has anything to do with BD) and wanted to revert to an older status of my pc. The recently installed AX64 Imaging Software did not work (reasons…
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Transparent Security Widget On Top ?
Security widget can be turned ON/OFF in settings. Is it possible: - to get it staying on top? - to make it transparent? Thx...
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[escalated To Testing Team] Security Gadget Postion Issue With Display Resolution
If the display resolution changed, the position of Security Gadget also changes accordingly, but when the resolution changes back to previous, the position of Security Gadget does not get changed to its original and remain there.
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Licence Renewal Question ?
I'm bought, Bitdefender Totalsecuriti 2013, 3 user licenses (3 PCs for 1 year). I've only activated 1 of the 3 licenses. Can i save them and activate it later years?
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How To Turn Off Any Scheduled Scans
Bitdefender Antivirus Plus 2014 on Windows 8 64 bit Standard I do not have any scheduled scan tasks. However, I will sometimes get a message that Bitdefender has started a scan. I want ALL of my Bitdefender scans to be Manual. How do I Turn Off ALL Automatic Bitdefender Scans? I still want the normal 'Active' Protection,…
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Settings Not Saved
Some settings are not saved and become disable after each restart 1) Increase Log Verbosity 2) Monitor Wi-Fi connections I posted in the General section because there may be other settings that are not saved too. I will post them also when I find that.