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Access denied
Dear support, I live in Minsk(Belarus) and from March I can't use Bitdefender. From March 2022 I can't update Internet Security product and also have no access to bitdefender site. From BIS update a get -> Update encountered an error (error code: -1017) Will it be fixed or it's a permanent restrictions? Thanks!
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362 system files password protected on my refurbed laptop - should I be worried?
Hi, I purchased a refurbed laptop via Amazon warehouse (Amazon is the seller). A scan reveals 362 files are password protected - some are mine, but here are a few examples of what I found. Should I be worried? Appreciate any advice. thanks C:\Windows\MFGSTAT.zip=>zeus.log…
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In which language and in which frame is rpa developed?
plesae mention the details
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I need help with a network issue I think is related to bit defender
On my laptop only I have connectivity issues. I will list them below. Microsoft Edge will not load anything. It says ERR_QUIC_PROTOCOL_ERROR Battle.net will load but each update of a game will run for a few moments then slow down. Steam will download games fine. the browser however needs to be reloaded several times to get…
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False Positive Threats
Where is the best place to submit inquiries to Bitdefender to evaluate whether a quarantined threat is a false positive or not?
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Suspicious Connection Blocked spam
For some pages I get spam of those notifications and I would like to get rid of it. What I dont want is putting my computer at risk, which means that I don't want ridiculous advice's like adding some random pages to exception or disabling anything in security. I want to get solution that doesn't put my computer at risk.…
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Your Identity is Being Traded on The Internet Every 2.5 Minutes
You're flooded by ads every time you visit a website: small banners, big rollovers, annoying pop-up ads, colorful ads, video ads, you name it. But to be effective, those ads must address your needs and wants. Let’s say you’re a 42-year-old man from Chicago with a passion for cars and extreme sports. You’re likely…
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Bitdefender - no longer best in class
I've been a Bitdefender subscriber, with multiple accounts covering a couple of dozen devices, since 2017. It was, at that time, easily the best in class AV/Malware suite on the market, offering excellent protection combined with very good low-profile resource management, at very fair pricing. It worked in the background,…
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Are you an ethical hacker? You can become our next bug hunter
Bug bounty programs are designed to identify and fix vulnerabilities. Ours has been around for 7 years and it encourages security researchers to identify and submit vulnerability reports regarding virtually everything that bears the Bitdefender brand, including but not limited to the website, products and services. Being…
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Is the BD Expert Community sort of a replacement for BD Beta Testing?
Since 2016 I started using Bitdefender as my antivirus provider. If I am right I started participating in 2018 with the Bitdefender Beta Testing Program. And in 2019 I was again chosen as a Beta Tester. Both years rewarded for my (useful) contribution. But since COVID-19 came around the corner, I haven't seen the Beta…
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Getting many notifications about a single application trying to send TCP packets to same IP
Hello. I am happy about bitdefender, but the notifications are sometimes annoying and the notification settings very lacking. For example. I had my PC running for an extended time and in that time it seems Microsoft Xbox Gamebar decided to try to send TCP Packets to a specific IP address. It is okay that i get notified…
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Getting 10000% more ads with bitdefender than without
Computer was fine, paid for a year of BD for protection. Now I get 1-2 popups every day on my desktop asking me to pay for more services. Special Offers is unchecked in the options, yet they still show up. Support is not immediately available in the desktop app, so I have to log in to the forum. Can this actually be…
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Moved: Bitdefender Secure shredder has disappeared after installing Win11
This discussion has been moved.
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Moved: Shredder Option Vanished from Recycle Bin (May 2022)
This discussion has been moved.
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Moved: Problème avec Safepay
This discussion has been moved.
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Expert's computers showroom. What rigs have you built?
I've seen some impressive gear in your signatures and this thread came to mind. Building a PC from scratch can seem intimidating, but is one of the best ways to ensure that your system is capable of satisfying all of your personal preferences. Choosing between a pre-built PC vs custom PC can be challenging, as there are so…
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Red dead redemption will not play
Hi I just paid for this and now I cannot play Red Dead Redemption 2. I have added exceptions (Advanced Threat Défense and the Game profile) for the all the executables in the Red Dead folder. Nothing.. I even turned off the anti virus.. Still not working. Why does it have to be so hard?
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Any update on technology application?
Any update on technology application? For Business? For Marketing? For Finance? Thank you!
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Run Keylogger Detection
Is there an individual command to run a check for a keylogger?
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What are your hobbies? Tell us what do you do for fun
Someone once said that life begins at the end of your comfort zone. Whenever we start exploring and try new things, we encourage growth. We are driven by our passions and desire to succeed in life and I think we should never stop challenging ourselves. A hobby is usually defined as any enjoyable leisure activity that we…
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New device inserted into card slot on win10 laptop
Hello y'all. I am constantly inserting and reinserting my SDcards into the card slot on my win10 laptop which I use as my primary computer. This hadn't happened before, but just started a few months ago, and it is VERY annoying. I will insert a SDcard into my laptop card reader slot. A little bitdefender window pops up…
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How to stop BitDefender from editing Hosts file.
So I utilize a chat program like Viber on PC. I use the hosts file to block the advertisements. I recently realized an advertisement sneak by and realized they upped their IP's for advertisement since last year. So i went into the Hosts file to edit and add the ip. When I did that, I of course used Notepad in Administrator…
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Constantly being warned about http://104.155.207.188/win.pac ??
The online threat detection part of the program constantly notifies me about this whenever I open my browser, it just started on 5/14/2022 so it could be a backdoor/bot/malware of some kind. The ip is from China so I need to figure out how to fix this. I've ran many different virus/malware scanner programs and none of them…
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smartphone doesn't recognize internet connection for 1 app
I went to a new Lidl store Thursday and found out I had to have the app in order to get their discounts. For some reason, the MyLidl app doesn't work on my smartphone and even after I had to get on my PC and Joined, that app still does not recognize me as having the internet on my smartphone even though I have no problem…
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File Shredder has disappeared when right clicking on Recycle Bin
The option to shred files from my Recycle Bin when I right-click has disappeared. Anyone know why? Or how to get it back?
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High CPU usage (stays > 50% most of the times)
Dear support, I noticed high CPU usage from Bitdefender Total Security (Build 26.0.16.69). The usage stays more than 50% most of the times even after usage of more than 30 min. or so. Rest of the processes takes < 5% CPU. Attaching device details & screenshot. Also attached the log from support tool as well. Kindly assist…
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Six tips to help protect your privacy and wallet against phony Instagram giveaways
It’s hard to resist a freebie, let alone one of the latest smartphones. According to recent reports, scammers are back to their old ruses, targeting Instagram users with fake iPhone 13 giveaways. The fraudsters set up phony Instagram accounts and bait users with tagged messages that say they’ve won the latest Apple…
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What about YTBN VIRUS FILES (.YTBN RANSOMWARE) ?
I would like to ask you, if your software, protects my against YTBN VIRUS FILES (.YTBN RANSOMWARE) Thank in advance, for your cooperation
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Bookmarks
How do I put my bookmarks in alphabetical order?
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Find update notes
Hi, I've just had an update from Bitdefender, in which I had to restart my pc to activate it. It was an update improving the overall product, including fixes. Now I'd like to know exactly what was done. Where can I find this? Thanks! Regards