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Basic question about windows startup
I have been using Bitdefender Total Security on Windows 10 for quite some time now, and one thing I have been curious about for as long as I have been using it is whether or not there is a delay to when protection kicks in at Windows startup. I have noticed that there is a fairly significant delay between when Windows…
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newbie hello & question re Mac full disk access
Hi all, Newbie radiomartin here - hello. I installed the antivirus for Mac. On the installation video it shows a number of programmes that I need to give permission for full disk access. When I go to do this, BDLDaemon and BDLcoreissues are not listed in the privacy menu, when the video says they should be there. I…
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macOSCatalina 10.15.7
Just downloaded the upgraded OS to my MacBook and noticed the traffic light and anti tracker icons are now lit blue. Guess this is OK?
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Premium Security, Identity Protection, Multiple users/devices
Hello, I am confused as to how this is supposed to work. I subscribed to the Premium Security version, including 10 devices. I installed and then sent links to my husband for his computer (it said choose "me", "child", or "someone else", and I of course chose someone else). So he installed on his computer but it is all in…
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May I Attend the Darknet Online Presentation
I have visited the Darknet once just to see what it is like. I just got an advertisement pop up on my Facebook feed about an upcoming seminar on this subject. My question is, do I need to be associated with a formal company to attend or is typing in 'Independent' sufficient. Thank you.
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What Happened to the Help Forums?
And why do i have to log in 3 times just to get here?
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Now the laptop won't start.
I am a new user. I installed BD on a second laptop, uninstalled previous antivirus first. Laptop froze, then crashed and now won't even start. Help.
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Basic Bitdefender Questions
I heard Bitdefender has acquired behavior detection. If true, which product does it come with? I would also like to know about Bitdefender BOX. It says, Total security comes with BOX. Does this mean we have to pay for two Bitdefender products or just one?
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First scan is running in background how can I find it.
Hello, first post here sorry if it is in the wrong place, there were too many options :) I installed Bitdefender Total Security and it started its first (recommended) scan. I set it to work in the background but now I do not know how to find it, or even if it is still scanning, any ideas? Thanks Kevi
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Windows 10 starts with blank screen
Hi! I was starting my laptop after skipping 1 day threats definition update (there used to like 3 to 5 update per day) and it went blank after Windows started. I logged in successfully but no Windows Interface or Background shown. I tried to restart explorer.exe but it cannot restart properly, need to run the file manually…
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Process + Service running in Task Manager
I use BitDefender Free Edition. I believe this should start automatically when I start the laptop. I wish to check that this is happening. Question: What is the name of the 'process' or 'service' that I should be able to see running (in Task Manager presumably) ?
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getting this error Oops, something went wrong with your request. Error: invalid request parameters.
so used windows back up recovery and well it did not go good , so bit diffender was uninstalled and i re installed it. after that when i click on the application , it asks me for the sign up , after giving correct credentials i get this error `Oops, something went wrong with your request. Error: invalid request…
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SO i made a mistake any advise on how to fix
so i bought this product as a renual yesterday and after entering it found out it was for mac and not PC devs can you help ?
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why the false free trial offer in the sign up and register page?
I almost love this app but as i just signed up via a proposed "90 day free trial" sign up screen that had a green button literally labelled "start 90 day free trial now" and found it to be non existent i am dumbfounded that Bitdefender would actually lie like this and use false advertising. what i was presented when i got…
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Temporary disable Bitdefender via System icon or Profile
Hello, I use my PC for two reasons. The first one is my music studio, running software to compose and produce music. The second reason is connecting to my work at the hospital. I am very pleased with the Bitdefender software but when using my computer for composing and producing music I want to benefit form th complete…
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am I hacked? my cursor moves about wildly
my cursor is difficult to control. It glitches off and on, moving wildly and difficult to capture and move. also turning into a circle with 4 points that spins some times. I've done a complete win 10 system recovery wiping all data. Immediately installed bitdefender and ran check, scan found nothing. I've done checks of…
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90 Day Trial
I just downloaded 90 day trial but have a problem on my pc which need a re-install. I will lose the trial app along with other things I have installed - will I be able to reinstall the trial from Bitdefender site. I only have 1 device (PC) on which I am using.
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Does my Vizio smart tv need to be a protected device like my computer and smart phone?
Can a smart tv use the VPN for privacy like the computer/smart phone?
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is www.bitdefender.in an authentic wesite?
I searched Bitdefender India on google and saw www.bitdefender.in . I wish to confirm if the website is authentic or not.
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Problem with password-protected excel files
Hello! I installed bitdefender total security very recently, and since then I am unable to open any password-protected excel file. Every time I try to open a file it says: "We found a problem with some content in 'File name'. Do you want us to try to recover as much as we can? If you trust the source of this workbook,…
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Scrap mechanic on Steam
Afternoon all , just wondering if anyone else on here is having problems with Scrap mechanic, had the game on Steam 2 moths now but not able to play my system is new install Win 10 on 120gb ssd with a 500gb as secondary , 16gb ram AMD Ryzen 3 3200g with radeon vega graphics 3.6 GHZ any help appreciated popeye5328
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How to find the link to your Amazon review?
If you left a review on one of our products you can very easily find it again following these easy steps: #1 Go to your Amazon account: #2 On your account page scroll down until you find Ordering and shopping preferences and click on Profile #3 On your profile, you will find your review in the Community activity section…
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New here from South Africa Johannesburg 😁
My cyber name is Mimen. I've been using Bitdefender for probably 5 years or so. I live in Johannesburg South Africa. I used to work at a large local Mobile Network company. One of my interest for a long time has been computer and personal identity safety. Many years ago I was shocked to find out that the large majority of…
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Linksys Velop AX5300 + Bitdefender BOX | Speed Test
Posting for reference I recently upgraded my Internet service to AT&T's INTERNET 1000 (940Mbps). I also invested in a new mesh router, the Linksys - MX10 Velop AX5300. I was concerned that the Bitdefender BOX was going to slow things down, so I ran some tests. First, I set up the Linksys Velop AX5300 router up with a…
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No Camera Access
Hi, my windows applications cannot access the webcamera. I am running Windows 10 Pro and Bitdefender 2020 Firstly I went into the Privacy settings and "Video and Audio Protection" and added the application to the list. This did not work. Next I went into the "Video and Audio Protection" settings and switched off "Webcam…
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File Shredder on SSD
Over the years I was always told that using a secure file shredder on an SSD was unnecessary, you only needed to use that kind of tool on a HDD. Is this any different with the Bitdefender File Shredder?
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Camera toegang
Hoe geef ik apps zoals zoom en thuisscholings toegang tot camera? wordt geblokkeerd door bitdefender en moet vanwege verplichte aanwezigheid zichtbaar zijn
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at risk
my end points keep saying " not protected" , how do I remedy this?
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Not Happy With New Forum So Far
After over a week of trying, and with assistance from @Ovidiu L., I finally managed to gain access to this new Forum. I am a long time contributor to the old Forum, and a long-time customer of Bitdefender. I am unhappy that when browsing the categories, you cannot see which ones have new topics. You have to open each…
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Can I remove 'Exceptions' added to Web Protection prior to the Bitdefender call blocking fix?
I'm a 'Newbie' here: When I subscribed to Bitdefender a few months ago, I found that my 'FaceTime' and 'WhatsApp' calls would then not connect on my household iPhones and iPad. I added exceptions for both of these Apps, using my MacBook Pro on Bitdefender Centra, which did not helpl. Recently Bitdefender provided an update…
