-
Unable to log in to HSBC Australia
I've never had issues prior to the past couple of weeks logging in to do my banking on m PC, however, I'm left hanging after using my passwords etc and then it times out. Is this likely a Bitdefender issue or should I be contacting the bank? Is there something I've activated without realising? I can access other banks on…
-
MacBook running very hot
I recently installed Bitdefender Premium (including VPN) on my MacBook (still in the free trial). Now it randomly starts running really hot at various times throughout the day, when it has never done this before. I'm worried it could damage the machine. Anyone else have this problem, and any solutions to fix it?
-
I'm new to Bitdefender
This message is only to say hello to the community I am happy to join. I have been using another antivirus for a very long time. As I do not want any longer to support the country of the provider of this other antivirus, I decided to change the antivirus on all my computers and phones. Well, the result is that I am a brand…
-
Network Connection
Well, I'm getting a little tired of always having to respond "yes this is my home network" Sometimes 4, 5 or six times. All the while I have no internet till it decides ok I guess it's his home network.
-
Millions of suspicious connection blocked
They appear every sec, capturing the screen focus and stop me from even typing this post. Can this be disabled?
-
Help setting up scheduled scans
I'm a newbie trying to set up recurring scheduled scans. To schedule a scan, the manual says to click Protection and then click in the Antivirus pane. I don't see an Antivirus pane at all. What am I missing? Thank you!
-
Harassment Via emails
I purchased a copy of the VPN, did not find I used it and when the subscription ran out I uninstalled it. I received constant emails trying to get me to buy it again. I rang support and was told that the setting that stopped these emails had been changed so I shouldn't get anymore. I received another marketing email from…
-
How to adjust cloud console timezone
Hello, i notice that my timezone on my console is -5 from my local timezone. I am currently on Asia and using GMT+8 timezone. Can you advise how to adjust the timezone on my console so it will sync on my local timezone? THis will be an issue for us during incident investigation also if the time is not synced with our…
-
Red x on Protection > Online Threat Prevention
Hi, I just re-installed Bitdefender on a new laptop, and I noticed that everything in the Protection feature looks fine except for the Online Threat Prevention pane. There's a small red x under the blue upside-down question mark.....is this normal or should I uninstall and re-install? It took a long time to find a laptop…
-
Bit defender free 3.116.10 overloading cpu
Hi I use a Samsung galaxy with Android 10 & one ui 2.5. Have been using Bitdefender free with no issues till now. Since last update 3.116.10 I get a notification from device security that following app has overloaded cpu (25.4%) do you wish to shut down app? The app/process listed is com.bitdefender.antivirus:scanner .…
-
Android pop ups.
I keep getting these pop ups. Like 24 nearly every week and not sure what exactly they are for. See screenshot Any help qould be appreciated. Thanks
-
home page
I used to have Norton 360, now installed bitdefender. But norton pops up as my home page, regardless I unistalled it. I prefer to keep my old chrome browser, but norton is showing up
-
Mozilla Thunderbird Outgoing Mail Blocked
My outgoing mail is blocked. I have another computer that has identical outgoing mail settings and uses the same ISP. The mail on the computer works just fine. The only difference that I know of is I have bit defend her on my computer. Mozilla suggested that I start my computer in safe mode. However, in doing that I have…
-
Need to whitelist a URL from ad blocking
Hello. I have bitdefender internet security and I am receiving an ad blocker prompt in a URL. I am unable to open the URL. I don't have any extension in my Edge browser. Does Bitdefender block the ads?
-
access tv
My product is bitdefender total security. I read all the issues about the firewall, however I am lost how I make it so the pc communicates. Can you explain to me how this is done. When I turn off the firewall, I can access the tv via wifi, but when it is on I cant. It is a new samsung smart tv, the wi-fi is set to…
-
console for bitdefender not showing up
I have bitdefender installed on 4 computers. Two in my office and two at home. I can see the security console on 3 of 4 installations. However on one installation, I dont see any console. I already uninstalled and reinstalled but that didn't help. I dont think the firewall is activated or anything else.
-
Which Bitdefender product do I use?
I have had Bitdefender Internet Security installed on my laptop for a couple of years. I recently upgraded to a Netgear Nighthawk (RAX50) router and I am using the included Armour free trial app on my Apple iphone. Do both of these products provide the same protection or would I have to subscribe to both. This is a little…
-
Dark web scan
I’m not an IT pro, just a guy being mindful. Does anyone use BD’s dark web tool, and how satisfied are you with it? Expensive, so I’d like some feedback before subscribing.
-
"Suspicious connection blocked" notification will not stop
I'm am getting this notification literally at least every 10 seconds. I have tried disconnecting the wifi and clearing my browsers cache, the messages didn't even stop when the wifi wasn't connected. How do I either stop this or stop all notifications. If I can't solve this soon I'm just going to have to find a different…
-
cut the tariff rate
Bitdefender total security began to cut the tariff rate 1-2 months ago . I have been using for 2 years now. Before that, there was nothing like it. I found this out by talking to the support of the provider. They said to turn off the antivirus for a while and speedtest showed the declared speed. How to treat this problem?…
-
Bitdefender for Kindle
Greetings, I have Bitdefender Free installed on my Kindle Fire HDX. However, I have noticed that the version in the Amazon Store is 3.2.188 and the one in Google Play is 3.3.268. I have had numerous prompts that a new version is out but when I click on the prompt nothing happens. Will this be updated in the Amazon Store as…
-
Bitdefender is hogging all of the CPU power and RAM on my computer and rendered it useless.
It takes 60 percent of my CPU just to run the desktop, with no apps loaded. Bdservicehost seems to be the big user. I have tried turning off Bitdefender and even uninstalled it. No luck. This seems to be a common issue on the discussion board, but I haven't found anyone with the answer. I'm ready to switch to something…
-
Public network
I looked in Network and sharing center and see I have a Public Network that says it's enabled. I saw a reference to Bitdefender creates a public network. Would this be the that?
-
Russian cyber harassment
To Whom It May Concern, I would like to reach out to you since you are one of the world’s expert in the cyber security. Me and my family are being cyber harassed for many years. I used to live in Russia but moved to United States in 2003. Since then the attacks started. The suspect is the former Russian military- *****,…
-
How to disable adblocker
I just installed BitDefender on my PC and it´s giving me issues in forums because it´s blocking their ads. I am getting complaints from the webmasters that I need to disable the ad blocker or, at least, whitelist their URL. Following a tutorial I found on the site, I created an exception by going into Protection - Online…
-
One Time Use installation passwords?
Is there such a thing as a OTU password for installing the agent on devices? I'm pretty sure one of our devices is compromised and it seems a bit silly to use the tenant credentials (Master Password) to install the agent on this device.
-
Home Firewalls | Are they worth it?
I have been looking into 'personal' Firewalls from a Home User perspective. Are they worth it? I run a small network with switches and servers that run basic File Services and General Game Servers and was looking into getting an independent Firewall in-between the WAN and general Network. i have an ASUS ROG RAPTURE…
-
I have bought family pack but it wont install
I have got Bitedefender total security and I have just bought the family pack, but it will not install, I have tried all sorts and cant seem to get it to download etc...My Total security runs out shortly, and I need to fix tis pls.
-
How do I block a specific website? (It's blinkweb.net )
I keep getting popups from blinkweb.net wanting me to click to install various antivirus programs. Very persistent and annoying!
-
does bitdefender have an pop up blocker ?
if it does how good is it ?