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Won't install on Windows 11 Dell Portable
I purchased 15 licenses of Bitdefender and VPN - I go to install one on my Dell Windows 11 I click the .EXE file, the cursor changes for about 30 seconds and then NOTHING! What is going on?
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How to export excludes on Bitdefender Antivirus Plus?
Hello, I would like to export all my antivirus excludes due to reinstallation on my new computer. I checked the Windows registry but found nothing.
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Highlighting text in Bitdefender Antivirus Plus is way off
I often highlight and copy paths from notifications, but the spot where it begins is way off than my cursor. So the highlighting isn't following my cursor properly. I'm using Bitdefender Antivirus Plus version 26.0.18.74.
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How to set whitelist network access
Hello, when having Bitdefender installed on Win10, I cannot use my banking software which build a connection to our server. I guess I have to set the access somewhere as I did with Kaspersky which I abandoned. But I havent found where. Maybe someone has an idea. The banking software is called SFirm, the app by the German…
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How do I prevent Bitdefender from cleaning out the 'hosts' file?
I've newly installed Bitdefender (having previously used a competitor product). Ever since I find that my 'hosts' file is being cleaned out. Not deleted, the file is still there, but empty. I have read that this can be prevented. There's a string of instructions starting with 'Click on the human icon...', but I think this…
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Update fail on two out of three laptops
We have 3 laptops covered with Bitdefender. One Win 10 machine updates correctly. The other Win 10 laptop will not auto update (error codes 1011 or 1004) and the third laptop (Win 7) has stopped updating ( same error codes). Any suggestions would be welcome. Have checked Windows Firewall - the "healthy" Win 10 laptop does…
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Damn annoying popups
Installed Bitdefender a few months ago, turned off everything I could find to stop notification popups telling me what's available that I can use or install. Those popups in the lower right corner are still coming. I have installed what I want, I don't want to hear about other stuff, and I want those damn annoying popups…
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bitdefender central log in
How do you log into bitdefender central, enter user name, enter password, get 2fa and enter that, but get back to general login site, goes in a loop.
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Bitdefender Total Security finds a critical Windows updated to be installed
For months now Bitdefender Total Security shows that it found 1 critical Windows update to be installed (.NET Framework 3.5 and 4.8 for Windows 10 Version 21H1 based on x64 architecture KB5010472). I don't get it. I have all Windows updates installed. How can I get rid of this notification ? It shows up after using the…
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Bitdefender is slowing down my PC. What do you recommend?
I have been using Bitdefender Total Security for years. In the last one-two months? I discovered a terrible slowdown in my PC, when connected to Internet. I recently discovered that's mainly because of Bitdefender. I use my PC mainly for office-related jobs. The due day of Bitdefender is coming in a couple of months, I may…
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Is this domain official and belongs to bitdefender "flow.bitdefender.net"
I tried to download Bitdefender, and I got the download from this domain "flow.bitdefender.net" [https://flow.bitdefender.net/connect/2020/en_us/bitdefender_windows_********-****-****-****-************.exe] is it official and legal? Thanks
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Exclusion
I have some programs which need to run in the background. How to exclude these programs from marking as virus or malwares?
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How can I turn off notifications?
Like, all of them. I can't even play a game in peace without Bitdefender constantly interrupting to tell me how great they are that they blocked another thread. With all due respect, I don't care. I just it to deal with it, I don't want to be bothered every 10 minutes with random messages. As far as I can tell from my…
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Moved: VPN installation problem
This discussion has been moved.
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cannot install Bitdefender Total Security 2022 on windows Vista Home Premium
I want to install Bitdefender Total Security 2022 on windows Vista Home Premium service pack 2, using Firefox 52.9 browser going to Bitdefender Central website, login to my account and .... see white blank page. Attempt to do so from Bitdefender account using another computer result same. Looks like Bitdefender not…
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Error in Update
Two days ago I installed Bitdefender on a new pc. However, I am not receiving updates. I keep getting the error code 1022. Per Bitdefender instructions, I have disconnected and reconnected the router, and restarted pc with no success. I am not going to fool around with the DNS settings. Does anybody have any idea what the…
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Mac OSX
Hi all ! Is it possible to change the update interval for the antivirus - once a month or more? Thanks
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putting on to other devices - problems
Hi - have had Bitdefender since Nov 2020 & should be able to put it onto 2 other devices. Have been unable to do this, despite a few attempts. Now I seem to have a virus on my phone, so am slightly concerned, and annoyed. I followed the instructions on the home page on my laptop. Got the app on mobiles, but then it just…
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Hi, Trouble installing Bitdefender on my second device running Windows 7.
The file is downloaded but upon clicking run, nothing happens. This PC had Bitdefender software on it but expired before I could add the new subscription. Please help Thanks MaccaM
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Recently upgraded to new PC and installed Bitdefender TS. Firewall will not stay turned on.
I've had Bitdefender for years and never had a problem. I recently got a custom built PC delivered and reinstalled Bitdefender TS. Unfortunately, for some reason, my firewall refuses to stay turned on. I've contacted Support about 2 weeks ago and attached the file, but there's been no contact back. Trying here to see if…
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Moved: How to configure Box 2 with router and switch
This discussion has been moved.
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Trouble signing in on a specific website after installing bitdefender total security
When i click the sign in button nothing happens. This was not an issue prior to bit defender so it is possibly some feature in it that does this, haven't figured out which one it is, any ideas?
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Moved: Bitdefender SRL not showing in security and privacy section
This discussion has been moved.
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Moved: Bitdefender: Stuck on "installing" status
This discussion has been moved.
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stop resetting my update interval!
I'd like to keep my stuff as updated as possible, checking for updates every hour. So I set "Update check interval" to 1 hour. But every week or two, I find that the setting has reverted to 8 hours. WTF, BitDefender? Do you support 1-hour update cycles or not? If you do, why do you keep changing the configuration that I…
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how can i disable
im trying to run from disc an old program and im shore bit is blocking it i know its safe and want to disable bit defender
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Is it possible to save the installation files for installing on other machines?
I bought what I thought would be an installation disk from Amazon. It turned out to be just a card with an Activation Code (for three PCs). Now it seems I have to download the installation files THREE TIMES over my very slow (and frequently interrupted) internet. Is there any way to save the installation files from the…
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Moved: Install new BD avfree to replace 2020 version
This discussion has been moved.
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Cannot block applications
My son was able to uninstall bitdefender from his PC. I tried to reinstall bitdefender Windows Security and Parental Control numerous times and now in central.bitdefender.com I cannot block any applications because bitdefender does not record what applications he uses in his PC. How can I resume blocking the applications…
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Bitdefender renewal
I can't access the shopping cart to renew my subscription