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Does Bitdefender turn off Windows Updates??
I am running Windows 8.1 x64, and recently installed Bitdefender Internet Security. (Previously was running Kaspersky IS. Windows Defender run in the brief interval between uninstalling KIS and installing BIS.) But recently I have been getting warning messages that Windows Update is turned off. For years I have had this…
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Problems after last update
Hello, i have Bitdefender Internet Security installed on my pc Windows 11 22h2, after last bitdefender update i started to have problems with explorer.exe when open file explorer from scratch it took 20/30 seconds to open, plus sometimes it crash and restart explorer. I solved the problem unregistering bdshellext.dll but…
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How to re-install Bitdefender after crash?
I had to delete Bitdefender because Windows 7 ordered me. How can I re-install without paying again?
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Oh my gosh... the popups...
What on earth do i have to do to STOP THE POPUPS?! i've tried profiles, I've tried disabling everything... oh my gosh is it ever frustrating!!!! It's especially embarassing when they keep coming up during remote presentations, but the most frustrating thing is how i can't do anything in my current software until I close…
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Often asked "if" other anti-virus software needs to be uninstalled
I answer yes and believe it's the best option to save on resources and for overall better results. Really just doing my due diligence by asking here. Any reasons behind "why" I'd love to hear about.
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Moved: Chrome extension for password manager not working, any ideas.
This discussion has been moved.
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Moved: 2FA phone died - unable to access account
This discussion has been moved.
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outlook with windows 7 and outlook 365, bitdefender addin
on my outlook email account in windows 7 i have a bit defender button to identify emails as spam. the button is in my top menu. in my outlook email 365 (still using windows 7) i don't have this bit defender button. is there a way to install a bit defender add in to my outlook 365 email.
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Bitdefender on WinXP
Hi, I still run an old PC on winXP to run some electronics design software that I use often. I have an active subscription for 5 pc for Bitdefender. The PC is not online. How do I install Bitdefender on this PC? does it work on winXP? Zahir.
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Moved: I am trying to create a mesh network in my home
This discussion has been moved.
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Boot up slow
On my Asus Win 7 tower I uninstalled Eset Internet Security then installed newly purchased Bitdefender Antivirus Plus. My boot to desktop time was 20 sec. with Eset and now it is 50 sec.+ with BD. How can I speed up boot time with BD?
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Newly installed and updated Bitdefender is out of date
Hi, Should I be worried about a newly installed version of bit defender (Build 26.0.25.86) updated 15 minutes ago (immediately after installing and doing the first scan, I'm guessing) is recognized as out of date by windows? Is support for this product current (I see posts about this issue from many years ago) and are…
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When will BD Personal Edition in Simplified Chinese be available?
When will the market planning department of BD have a simplified Chinese version and pay no attention to the Chinese market?
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Unexpected Error
Hi, I've trying to get my 2nd PC protected for the last 1.5hr. The installation worked fine, when I opened BD I have the windows asking to log in, normal... But once the email address and password are entered I have this unexpected pop-up window coming each time I tried. I've already checked and it seems it's an old issue…
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How to install Bitdefender Antivirus Free offline?
Hello. I tried to install Bitdefender Antivirus Free online using the bitdefender_avfree.exe provided by https://www.bitdefender.com/solutions/free.html, but it says I can't connect to the internet. Is there an offline installer for Bitdefender Antivirus Free?
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Manual Update not available.
Bitdefender installed on decent PC with latest Windows. Guide says manual update is available by Rt Click on B Icon but it doesn't appear on mine. I just get Full System Scan, Bitdefender and Unpin from Task Bar. I will be most grateful for guidance. Thanks.
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Slow Interent Speeds
Just installed trial Bitdefender Total Security.Internet speeds are about 40% slower.Tried turned off firewall slow speed still continues ?
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Explorer.exe keeps crashing and restarting - Please help
Prior to this, I had 3 trouble free years of BD Total Security on my W10. I renewed my subscription a few weeks after its expiry. But Advanced threat defense wouldn't start for some reason. No worries, I restart the system and baam, explorer starts restarting like a bad seizure. I can operate other programs through Task…
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Update encountered an error (error code: -100) after reaching 80%
last two weeks i am getting 'Update encountered an error (error code: -100) after reaching 80%' this message while update reach 80%. kindly request you to give a solution. with thanks & regards
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I have bitdefender 2013 key doent work ?
Iam used win 7 and i got bitdefender internet scurity 2013 with key but key doesnt work ? Ples help me i have two bitdefender key?
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Moved: How can I enlarge the size of the Bitdefender app window on the PC ?
This discussion has been moved.
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Blank Text in All Bitdefender Windows
I'm not 100% sure when this started, but all of my text within Bitdefender seems to have disappeared. I found a few threads that attributed this to Windows 11, but I've had Windows 11 the entirety of the time I've had Bitdefender on this machine. The only thing different was that I allowed the trial to expire, but I've…
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Instant slow down
New pc, so clean and uncluttered, was going really nice and quick. Now I've installed Bitdefender, everything browsing...typing is in slow motion. Windows 10, 8GB RAM 500GB Hard drive. Absolutely gutted, 5 steps recommended are not applicable to me. Do I just uninstall and waste my money?
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Cannot connect to Bitdefender server automatically. How to fix?
Every time I turn on my PC, the Bitdefender symbol is always gray (it's red before) showing that Services servers are not responding and communication failure. I have to click on it manually multiple times expecting it to connect to the server successfully. Most of the time it does, but it's really annoying. Can someone…
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Bitdefender causes windows to crash
On two different PC, Windows 10 and Windows 11. On Windows 10 I had to reinstall Bitdefender and then windows crash. On windows 11 machine I Installed Bitdefender Plus and when restarted PC Windows crash. Both PC must be reinstalled. This is not very good. I dont want to use Bitdefender anymore now. I have it on another…
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Cannot disable security recommendations
Dear BitDefender staff, It's important to me to be able to disable popup windows from the Total Security application in Windows 11. These do not appear to be normal Windows "notifications" and thus the OS does not have control over them. I have followed the settings menu, and according to this support article I should be…
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false detection
Hi all, I just had a file "disinfected" which is part of a trustedsoftware installation, which ofcourse stopped the install from proceeding. How can I allow this through This software is in use my many radio amateurs across the globe. The website is https://www.ke9ns.com/flexpage.html I am unable to use this software until…
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How to disable advertising popups?
I hate Bitdefender popups like this in middle of presentation. Couldn't find how to switch them off? Can you help me? I don't like turning whole Bitdefender off while doing work.
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The Bitdefender doesn't show up on any drives
Hello. I installed Bitdefender on my several Windows11 PCs, but I don't see Bitdefender icon when I do right click on any drives like C, D, E, etc. I can see Bitdefender option on any files and folders. Is this something like "bug"? This is because this is no problem on Windows10 PCs. But I can see this issue on all my…
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What the "Fix" actually does for vulnerabilities
Some of you may have encountered this issue. "Feature: Vulnerability With automatic sign on after restart, your device saves the Windows credentials of the user last logged in and keeps them automatically logged in after a device restart. This could pose a risk to your privacy, as your data and device could be exposed to…