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Can't Uninstall BD Total Security On Windows 10 64bit. What Should I Do?
I am trying to uninstall Bitdefender Total Security 2022 on my Windows10 64bit PC after a failed installation. It does not appear on the Windows program list for installation/uninstallation. Bitdefender Agent appears on the list but cannot be uninstalled due to BD total security. BD asked me uninstall malware bytes and…
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Error Code -1002 During Bitdefender Update. Any Help?
Just checked my notifications, and it appears that updates have been failing since Nov. 25th. When I try to, it says update error and that I need to check my internet. I checked, and my internet is fine. PLEASE HELP! My windows defender says to update it. I have tried using a mobile hotspot and a separate wifi connection.
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Windows 10 Keeps Saying Bitdefender Needs An Update. Any Help?
Windows keeps saying bitdefender needs an update but bitdefender seems fine.
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BSOD Caused By Driver "bddci.sys". Any Suggestions?
I de-installed Bitdefender, but bddci.sys was left behind and my admin rights cannot change or remove the file. I am getting blue screen of death when I use browsers (chrome, edge and firefox under windows 10) on a sporadic basis. HELP! Anyone have any knowledge of how/when this BITDEFENDER file operates and how to remove…
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Bitdefender Does Not Turn Off Windows Defender. Any Advice?
Have installed BitDefender on windows 10 64-bit pro PC. Been having crashing issue with MsSense.exe crashing and MS Windows Defender for a long time before installng BitDefender today. Was never able to turn off Windows Defender and still can't. Decided to install a 3rd party A/V (BitDefender) which I thought would disable…
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Can I Set Affinity Of Bitdefender Processes On E-Cores?
Dear support manager, I am running finite element analysis models on an Intel 12th generation processor and I want to make sure that P-cores are allocated to the solver. Is there any problem if I set affinity of Bitdefender processes on E-cores? Do this cores have enough power to run Bitdefender effectively. Kind regards,…
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Can't Install Bitdefender On Windows 7 SP1 With All Other Criteria Fulfilled. Any Advice?
I have already windows 7 SP1 with all other criteria fulfilled but installation is not going on in my system. pls help me to install.
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Microsoft surface pro 9 intel support
hi Bitdefender I have a question, can you installed your products on Microsoft surface pro 9 intel model. thanks Bitdefender
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No Sound In Windows 11 After Bitdefender Installation. Any Advice?
Ever since installing Bit Defender I have to allow and unallow in windows settings to get my sound back when I open a new program I lose all sound. Ive disabled anything to do with sounds in bit defender and im still having the problem. Brand new Alienware x17 r2 up to date. I've disabled the microphone monitor but it…
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How can I recover my Windows Security Center and W-Defender? (W10)
Hello, I sent this message to Windows Help Center as well, because I have no idea which is at fault. My issue has been here for at least a week, and went as follows: downloaded viruses launched several scans with W(indows)D(efender): found 1 adware, then nothing, then 1 malware, then nothing again wanted a more thourough,…
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Will I Have To Uninstall BD Internet Security Before Upgrading From Win 8.1 to Win 10?
Will I Have To Uninstall BD Internet Security Before Upgrading From Win 8.1 to Win 10?
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Programe mai vechi!
Buna ziua, dacă instalez bitdifender în laptopul meu îmi afectează programele mai vechi deja instalate? Mai exact am câteva programe crăcuite care le folosesc pentru autoeducație, și sunt curios dacă, după instalarea programului de antivirus de la dumneavoastră îmi va șterge aceste programe, le voi mai putea folosi in…
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Bitdefender Premium VPN Blocking Websites. What Can I Do?
Hi, We have a paid subscription. It updates nearly every day. The last two updates are blocking my log-on to Xfinity email. I believe this is due to the VPN... Bit Defender is also blocking a Bacgammon Studio Heroes website and/or slows it down to a crawl. PLEASE help me understand why this has changed and what I can do…
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Can The Settings Made, Including The List Of Exceptions, Be Saved In Bitdefender Antivirus Plus?
Can The Settings Made, Including The List Of Exceptions, Be Saved In Bitdefender Antivirus Plus?
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Internet speed slowdown after Windows 22h2 update
I have two identical computers, one running Windows 11 22H1 and the other Windows 11 22h2. That is the only difference. Both run Bitdefender Total Security in identical configurations. After the update of the second computer three weeks ago I noticed a severe degradation in internet speeds from around 950 mbs to around 195…
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Bit Defender update of 7/22/22 caused my computer/system to no longer get log in screens for ATT.
Have not been able to consistently log into att.ctoom or att.net which allows access to my email account. spoke to Att. techs and engineers until 8/5/22 when I reached out via Twitter and was told to email Bitsy@bitdefender.com. I have heard nothing while ATT insists they see Bit Defender Blocking my access. .n I cannot be…
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Looking To Apply Best Settings For System Performance
I have Windows 10 running on a system with `Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz` and 32 GB of DDR4 RAM, so not state of the art, but not obsolete&slow either. Still, I could feel system performance decreasing after I installed BitDefender. This got me wondering if I could somehow tune the BD settings, disable some of…
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Bitdefender Keeps Setting My Folders Back To Read-Only
I have full administrator rights. Bit defender also controls Windows defender. I have marked a folder as not read only, but BD Internet Security, reverts folder back to read only. Also I have a new computer, uninstalled BD on old cmptr, but BD shows program is still installed on 3 not 2 devices. DA Edited by @Gjoksi:…
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Windows 10 Crash With A Stop Code After Installing Bitdefender Total Security
Hello Team Bitdefender! It's heartbreaking to say that BitDefender Total Security is causing my Windows 10 Pro OS to crash with a stop code as frequently as every 30-60 minutes. Initially, I thought it was due to some hardware or other drivers' malfunction. However, after ruling out one by one, I found out Bitdefender was…
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Time to adapt to the system
Hello to everyone in the community 🙋🏻♂️ I would like to know how long it takes for Bitdefender to adapt to my system? I say this because I believe there is a time for AV to adapt to the system and not consume so many resources compared to those who have installed AV recently. Thank you very much for those who answer 🙂
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Moved: VPN Premium Won't Turn On
This discussion has been moved.
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Payments issue
Hello, my name is Lyubomir Kandev. First sorry for my post here, but do you one of you have this error for payments. error name: CHALLENGE_ERROR I put my Enter the received password (OTP) and my pin code. And give me error: CHALLENGE_ERROR
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Bitdefender Update Error Code: -1004
Hi guys. Im trying to update Bitdefender but I get this error. Update encountered an error (error code: -1004). Bitdefender could not connect to proxy or update server configured. Please check your internet connection and try again. https://www.bitdefender.com/consumer/support/answer/16629/ I have tried these ways but…
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Bitdefender Total Security Blocking New Windows 11 x64 Update KB5018483
Been fiddling with updates for the past 6 hours, update is 2022-10 Cumulative Update for Windows 11 for x64-based Systems (KB5018483), ERROR is as follows, 'We couldn't install this update, but you can try again (0x80080005).' The error code relates to 3rd party antivirus and as I currently use bitdefender I am to assume…
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Very High Disk Usage During Update (Bitdefender Total Security 21.0.24.54 On Windows 10 64-bit)
Very High Disk Usage During Update Nzyme March 2017 I think the title says it all, I am running the Bitdefender Total Security 2017 (build: 21.0.24.54) on Windows 10 64 bit with 3GB RAM. I observed that whenever I manually updated BD, my PC would become unresponsive and when I see the disk usage, it would show around 100%.…
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Should I First Uninstall The Old BD Trial Program And Next Install The New BD Paid Program?
I have a trial version of Bitdefender Internet Security , I bought Bitdefender Total Security , activated it in the central console . Now how do I switch to my Bitdefender Total Security , should I uninstall and download the new one ?
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Moved: How to completely shut down the Bitdefender program?
This discussion has been moved.
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What Is "Silent update"?
I am sure this is a silly question, but can someone please explain me what are "silent updates"? Would they be automatic updates? If not, can I make sure BitDefender updates automatically every time there are new threat definitions, and also automatically runs full scans regularly? Thank you very much.
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'Update check interval' schedule is being ignored
BitDefender Internet Security (Paid version), Build 26.0.27.90, Engine version: 7.92916 Windows 10 Pro 21H2 19044.2006 I have automatic updates ON and Silent updates OFF, as part of long running problem I have had with engine updates disconnecting me from remote desktop sessions (but that isn’t what I’m reporting here).…
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Massive bug with new security update, causes File Explorer to crash
After this morning's security update patch (plugging that shadow volume exploit), the updated system now is very unstable. With the aforementioned file explorer crashes; see log excerpts at end, and more serious then that, Volume Shadow Copy Service is no longer a thing. Fix this! Faulting application name: Explorer.EXE,…