-
About BitDefender startup speed
Because it is updated to the latest version, the firewall is automatically closed and cannot be opened. I re -uninstalled the installation and updated the patch. The firewall is used normally, but the speed of the software has decreased significantly. From the previous computer, the software will start. Now it takes one…
-
site
i made a charge on my account but it shows twice is it for the same thing or different sites
-
Firewall turning itself off after newest update?
Hello, this morning I got on to see that a new Bitdefender update required me to restart my PC. I had to do the same last night but I thought nothing of it, so I did the update and restarted. But when I logged back onto my PC, my firewall option in the protection options was off. I would select it to be on, but when I…
-
Remove bitdefender from a device
I'm trying to remove bitdefender from one of my laptops, but the problem is that that laptop is broken and won't start. The screen cracked and now you can't see anything. How do I go about removing one of my licenses and transfering it to my new laptop. When I try to remove it, it tells me that I have to uninstall it from…
-
BitDefender APP Icon is not appearing on the taskbar
BitDefender APP Icon is not appearing on the taskbar, some default icon is showing how to resolve this issue, appreciate anyone can suggest?
-
PC Game (World of Tanks) can only be startted after running repair mode
Hi, I recently installed Bitdefender Total security on my PC. The game "World of Tanks" however gives me problems since then. Every time I want to play I need to run the repair mode before game starts. There are no notices that Bitdefender blocked anything. I have added the game to the exceptions and I have even…
-
General Install question.... Looking for a Sticky.
Hello. I'm new to Bitdefender security solutions and am preparing to install Bitdefender Total Security onto my PC. I've read the User Manual and have checked out the relevant articles and videos on program installation at the Bitdefender support website. I'm curious if there is a "sticky" somewhere outlining ALL of the…
-
Aceadj
I have a hp computer with windows 11, with the updates, it erase my icon for Bitdefender. How I can found and what I need to do it's not happen again.
-
Automatic Updates
I have been using Bitdefender since 7 years without any problem. But in recent time i have seen that it updates lesser than earlier . Like earlier it updates almost 6-7 times in a day after 2-3 hours automatically. But now hardly 02 times in a day ...Not only that after boot many time it occurs that it doesn't update…
-
My bitdefender autoupdate keeps switching itself off.
My bit defender auto update keeps switching itself off. I have to use a password to switch it on again every time I restart my computer Do I have a malware problem ?
-
update error
hello, my friends. I have update problem and need your help. my win10 laptop installed 'bitdefender total security', and it got update error for days. ”update error... please check your internet connection and try again." I tried update it with or without an VPN, all failed. The weird thing is under the same WIFI network…
-
Bitdefender is blocking an update - any help out there?
Hi, hoping to get a solution to something that is costing me money!!!! I'm a car tuner - I use Kess 3 from Alientech. I've been using it for months, updating every now and then, no issues. The new update from Alientech got blocked by Bitdefender which said it was a threat / poss virus etc. I contact Alientech who say…
-
Downgrade to previous version
Hi, I have some problems on the lastest version 27.0.x.. Where can I download install previous version 26.x Regards
-
texlutil.dll lacking after update
Hello, I just had a Bitdefender update which reloaded my PC. No luck now to start the Bitdefender. The message is texlutil.dll is lacking. I tried to uninstall the Bitdefender but blocked by windows which mentions that I have not the right to uninstall (repair) Bitdefender. I don't know what to do ? Any help ? Why people…
-
Update requires restart?
What ignoramus has decided to require a restart after an update? Imagine busy on your system, work or gaming or whatever, something you do not want to stop, and seeing that there is an update for Bitdefender. For once, it interrupts you in your flow. Then you need to manually start the update, the second interruption. And…
-
Bitdefender Icon has disappeared
I used to have the Bitdefender icon appear in the box that pops up from the task bar on Windows 10. It has disappeared and I now have to go to the website to launch a scan. Any ideas on how I can get it back? Thanks.
-
Bitdefender install won't start
Hello, I'm trying to install Bitdefender on a second machine. I get the download from the site, but it won't start the installation. I have four more devices for my subscription, I've tried starting it as administrator, and I've disabled Windows' real-time protection; I have no other antivirus on my system. There's no…
-
need live help
how do I contact a real person to address my problems with installing a recently purchased product? Written messages do not work for me as I do not understand them most of the time.
-
Premium Security install failure & VPN issues
I have Bitdefender Total Security (Family Pack) installed on several PC's. It is expiring on Aug 4th, I found 'Bitdefender Premium Security' listed on the Bitdefender website and purchased that product. I did not renew the Family pack. Soon after the purchase I activated the Premium Version with the supplied Activation…
-
Initial full scan time
On my initial full scan on windows my scan only ran for 3 minutes and looked at about 400k files. Why so quick? This is an old pc with millions of files.
-
Bitdefender Antivirus Plus forcing to uninstall Comodo firewall
Hello, I bought Bitdefender Antivirus Plus for one of my machines, since I always wanted to try it, but I'm having serious doubts about the product now. I downloaded the installer from my bitdefender central, ran the installation and it always stops, complaining about my Comodo firewall and forcing me to uninstall it. It…
-
Mac installation question - Antivirus and VPN Premium
Hi. I've just purchased Bitdefender Antivirus for Mac as well as Premium VPN subscription. I understand that the regular VPN is part of the Antivirus programme, however I cannot seem to install the VPN Premium alongside it. Every time the download link says that I already have the software installed and I have to uninstall…
-
Will Bitdefender Install On A Google Chrome OS Notebook?
Will Bitdefender Install On A Google Chrome OS Notebook?
-
How do I update Windows?
How do I update Windows 10 - BD has switched it off, and can't see how to force an update in setting
-
Hello, I am trying to purchase Bit Defender Premium Security but keep getting an error.
I have been getting the below; Error processing the credit card transaction. Please enter another card or try to finalize the transaction in a few minutes. Bank keeps telling me there is nothing wrong with the card and there was no attempt either of such a transaction on their system. I have tried using different credit…
-
After a Vulnerability Scan, I get instructed to update Windows Defender
Per the subject, these messages are CONSTANT . . . EVEN AFTER I INSTALL THE DAMN WINDOWS DEFENDER UPDATE!!!! Frustrated and am seriously considering not renewing my Bitdefender Total Security . . . One last rant - why in the hell is it so difficult to contact customer support, i.e., I could not find it on this damn site.
-
Replacement hard drive
I have 3 PCs. One failed and I have fitted a new hard drive. It seems to work OK. All three were protected by Bitdefender but the one on which I have fitted the new hard drive is not seen. How can I remove Bitdefender from the old machine? Note I cannot do it from the the old machine because the old machine does not see…
-
Could Bitdefender be blocking install of an update?
I am using Tusk for my browser, I received notice of an update for the browser which I downloaded immediately . The application didn't run automatically so I went to downloads to run the application but it wont run even as administrator. I'm stuck could anyone help
-
Bitdefender Total Security not updating after subscription renewal
Since renewing annual subscription to Bitdefender Total Security (Build 27.0.14.78) the program has stopped updating. When selecting a manual update it just runs without any results. Any ideas what the cause might be and how to fix it?
-
réinstallation propre après un bug de mise à jour
Bonjour on ne peut plus réparer Bitdefender ? quand j'essaie la désinstallation pour réinstallation propre . J'ai ce message : Ce qui est étonnant puisque c'est moi l'administrateur. Cordialement